Kroger Sign In Problem


Tomel

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Windows 11
I'm getting the following message when I try to sign in: "We're having trouble with sign in right now. Please disable any pop up or ad blockers and try again." Signed out of all blockers, tried Edge & Chrome. Same message. Works on Safari. Never had a problem before. Suggestions?
 

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    HP Omen 25L
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johnlgalt

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Since Chrome and Edge are both based upon Chromium, it sounds like it may be a default setting affecting the Kroger domain. As for *which* setting it is, though, we'd have to dig through it.

However, I just tried logging in via Edge (with a brand spanking new profile with no customizations at all) and it logged me right in. So, that suggests not a default setting in Chrome / Edge, but something that you amy have set up - either in both browsers, or else in your antivirus / antimalware app(s), or even your router, though you say it works fine in Safari. Is that in Safari for Windows, or on another device, like a MBP?
 

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    Windows 11 21H2 Current build
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    HomeBrew
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    AMD Ryzen 9 3950X
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    MSI MEG X570 GODLIKE
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    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
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    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
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    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
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    Fractal Design Define 7 XL Dark ATX Full Tower Case
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    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
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    SteelSeries Apex Pro Wired Gaming Keyboard
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    Logitech MX Master 3S
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    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
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    Defender
  • Operating System
    CHromeOS Flex v108 Dev
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    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
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    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
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    Dell
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    Dell
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    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
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Tomel

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I'm using Safari on an iPad Air.

You say you were able to sign in with a clean, new install. Was your install up to date with the latest patch?

I was wondering whether the problem might be related to the "big" security patch done in the past week. As you point out, both Edge and Chrome have the same underpinnings. The security patch I'm referring to is discussed here:



If that's it, it still hasn't been fixed -- just tried again to sign in with same result. I sent an inquiry email to Kroger yesterday after having tried their chat. No response yet. The chat person said they were having system problems but dropped the chat when I asked why it wasn't reported on any internet systems down sites and why Safari was working. Guess it was easier to drop the chat than find the answer.
 

My Computer

System One

  • OS
    Windows 11
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    PC/Desktop
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    HP Omen 25L
    CPU
    AMD Ryzen 7 3700X
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    Moira3
    Memory
    16 Gb
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    AMD Radeon RX 5700

johnlgalt

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System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
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    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

johnlgalt

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And if they said they were having problems, they may be intermittent - or even region specific. I'm near Atlanta, and it's working fine for me, but to test, I'll try several logins over the course of the next 30 minutes or so and report back if any of them fail.
 
Last edited:

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System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

Tomel

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Windows 11
Thanks. I'm near Richmond, VA. Have been considering installing Brave browser. Maybe this is a good time to try it. My version of Edge is same as yours.

Microsoft Edge
Version 101.0.1210.32 (Official build) (64-bit)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 25L
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Moira3
    Memory
    16 Gb
    Graphics Card(s)
    AMD Radeon RX 5700

johnlgalt

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I love Brave as a search engine - not so much as a browser. It has too many things I don't care for in the browser itself, and is less customizable than Edge or Firefox, my actual go-to browser. But their search is awesome, I've made it default on all my browsers.

To each their own. If you try Brave and like it, more power to ya. I do recommend that you make Brave search your default search. For one thing, no more pesky ads in search. And when it doesn't necessarily find what I'm looking for, you can always manually search Google.

BTW, I've tested 4 times and still getting in without an issue.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

Tomel

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Windows 11
Thanks for trying to help. Still couldn't sign in with Brave Browser. Tried my sign-in credentials as well as my wife's. Same result. Also tried her computer with same result. Removed security settings temporarily, allowed pop-ups, allowed ads, changed from strict to Balanced security in Edge. Still won't work. Guess I'll just have to use the iPad for now.

Again, thanks.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 25L
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Moira3
    Memory
    16 Gb
    Graphics Card(s)
    AMD Radeon RX 5700

johnlgalt

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Is your iPad on the same network as your and your wife's devices? If so, then something weird - but if it is not, then that could be a factor.

Eve if they are on the same network, though, there may be something in your routers allowing the iPad to get through whereas the others cannot - though that would be highly unlikely.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

Tomel

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Windows 11
Same exact network / router. Only difference is that our computer desktops are connected via ethernet and the iPad is WiFi. Just tried my Windows laptop (exactly same settings as the desktops) but on WiFi like the iPad. Guess what! I was able to sign in on the laptop.

What the . . . ? I don't understand why WiFi works and ethernet doesn't. Like I said - two different ethernet runs connected to two different desktop computers with the ethernet runs connected to two different terminals on an Asus router. Also, we keep our two desktops and the laptop up to date always (Windows 11), use the same security settings, and use the core set of apps. And everything was working as normal until last week. Everything we use regularly also seems to still be working with no glitches -- except the Kroger site. By the way, also cleared all history including cookies and cache.

Oh well, enough time spent. Only sign into Kroger once a week anyway. We'll just use the iPad or laptop.

Thanks again for your help. As you said, weird.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 25L
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Moira3
    Memory
    16 Gb
    Graphics Card(s)
    AMD Radeon RX 5700

imanlien2020

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Windows 11 Pro Version 21H2(OS Build 22000.795)
I'm getting the following message when I try to sign in: "We're having trouble with sign in right now. Please disable any pop up or ad blockers and try again." Signed out of all blockers, tried Edge & Chrome. Same message. Works on Safari. Never had a problem before. Suggestions?
Way to funny you said this. I tried to login to Kroger yesterday also and the only way I could was by using Edge browser instead. Ive had the chrome blocking a website thing happen a few times. Only way I could fix it was just whitelisting the site.
 

My Computer

System One

  • OS
    Windows 11 Pro Version 21H2(OS Build 22000.795)
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
    CPU
    AMD Ryzen 7 5800X 8 Core
    Motherboard
    Gigabyte X570 Aorus Pro WiFi
    Memory
    32 GB
    Graphics Card(s)
    PCI Express 3.0 x16: PowerColor RX Vega 56 Red Dragon
    Sound Card
    Realtek ALC1220 and AMD Greenland - High Definition Audio Controller
    Monitor(s) Displays
    2 - 27 inch Westinghouse
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SSD - 2 TB each
    1 HDD - 2 TB
    Keyboard
    logitech
    Mouse
    logitech
    Internet Speed
    1 GB
    Browser
    Microsoft Edge
    Antivirus
    Avast Premium

Bree

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Last edited:

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System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta as a native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    i5 M 520
    Motherboard
    0T6M8G
    Memory
    4GB
    Screen Resolution
    1366x768
    Hard Drives
    500GB HDD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta as a native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.

johnlgalt

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My Firefox versions are 100 and 102 for Firefox Nightly, and ver 101 of Edge and version 100 of CHrome, so that is not hte case here, as all are working to log in to Kroger's website.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

Tomel

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14
OS
Windows 11
Still having the same problem I reported in my original post on 5/2/2022. I can sign in on iPad, but cannot sign in from a Windows 11 computer. Have tried with Edge, Chrome and Bravia. Have "Allowed" popups. Same result. Always get the following message:

"We're having trouble with sign in right now. Please disable any pop up or ad blockers and try again."
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 25L
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Moira3
    Memory
    16 Gb
    Graphics Card(s)
    AMD Radeon RX 5700

absolutevirtue

New member
Local time
10:13 PM
Posts
1
OS
Windows 11
I've been dealing with this issue for months. I use Edge/Chrome on both my work and home computers, experiencing the same issue on both. Sometimes Edge will work on my home laptop, while Edge will NOT work on my work laptop for sign in. It's frustrating and I have no idea how to just make this site WORK.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS
    Monitor(s) Displays
    2
  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo
    Memory
    16gb
    Monitor(s) Displays
    2

imanlien2020

EternalSoul
Member
VIP
Local time
12:13 AM
Posts
305
Location
USA
OS
Windows 11 Pro Version 21H2(OS Build 22000.795)
Still having the same problem I reported in my original post on 5/2/2022. I can sign in on iPad, but cannot sign in from a Windows 11 computer. Have tried with Edge, Chrome and Bravia. Have "Allowed" popups. Same result. Always get the following message:

"We're having trouble with sign in right now. Please disable any pop up or ad blockers and try again."
the only way I can sign in is by using the android app on my phone
 

My Computer

System One

  • OS
    Windows 11 Pro Version 21H2(OS Build 22000.795)
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
    CPU
    AMD Ryzen 7 5800X 8 Core
    Motherboard
    Gigabyte X570 Aorus Pro WiFi
    Memory
    32 GB
    Graphics Card(s)
    PCI Express 3.0 x16: PowerColor RX Vega 56 Red Dragon
    Sound Card
    Realtek ALC1220 and AMD Greenland - High Definition Audio Controller
    Monitor(s) Displays
    2 - 27 inch Westinghouse
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SSD - 2 TB each
    1 HDD - 2 TB
    Keyboard
    logitech
    Mouse
    logitech
    Internet Speed
    1 GB
    Browser
    Microsoft Edge
    Antivirus
    Avast Premium

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