Lenovo Desktop: Sleep Issue


glasskuter

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If it is still under warranty you can let Lenovo sort it out. However, You need to reset it to its factory state before shipping it. It will come back to you the same way. Backup any important files.
Settings > Update & Security > Recovery. Under Reset this PC, select Get Started > Removing everything.
 

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    Windows 11 Pro 22H2 22621.819
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    Dell Optiplex 7080
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    i9-10900 10 core 20 threads
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    DELL 0J37VM
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    so slow I'm too embarrassed to tell
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  • Operating System
    Windows 10 Pro 21H2
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    Dell Optiplex 9020
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    i7-4770
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    24 gb
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    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
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jessewilliams56

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If it is still under warranty you can let Lenovo sort it out. However, You need to reset it to its factory state before shipping it. It will come back to you the same way. Backup any important files.
Settings > Update & Security > Recovery. Under Reset this PC, select Get Started > Removing everything.
I started a case with them. A technician did update my graphics driver to a different version. It hasn't done the issue since then. I let them know that if it happens again, that I would let them know so that they can do further troubleshooting.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo IdeaCentre 5 14ARE05
    CPU
    AMD Ryzen 3 4300G
    Motherboard
    LENOVO 3728 (AM4)
    Memory
    8 GB
    Graphics Card(s)
    Radeon Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP 23es
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA)
    119GB SAMSUNG MZALQ128HBHQ-000L1 (SSD)
    Keyboard
    Lenovo Wired Keyboard
    Mouse
    Logitech
    Internet Speed
    100 Mbps
    Browser
    Microsoft Edge
    Antivirus
    McAfee LiveSafe
  • Operating System
    Windows 10 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Laptop - 15-ef107nr
    CPU
    AMD Ryzen 3 - Picasso 12nm Technology
    Motherboard
    HP 8706 (FP5)
    Memory
    8 GB Single-Channel @1197MHz (17-17-17-39)
    Graphics card(s)
    2048 ATI AMD Radeon Graphics (HP)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1366x768@60Hz)
    Screen Resolution
    15.6"
    Hard Drives
    238 GB SK hynix BC511 HFM 256GDJTNI-82A0A
    Mouse
    Logitech M325 Wireless Mouse
    Internet Speed
    100 Mbps
    Browser
    Microsoft Edge
    Antivirus
    McAfee LiveSafe

ctaves

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Were you ever able to get a fix? im having the exact same issue with my desktop.
 

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System One

  • OS
    Windows 11

jessewilliams56

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He said updating the graphics drive

Were you ever able to get a fix? im having the exact same issue with my desktop.
@ctaves: The graphics driver helped some, but it wasn't a complete resolution. So, I gave up and sent it in to Lenovo for warranty repair. The technicians said they had to restore it back to the original OS (Windows 10 Home). It came back to me with Windows 10, and I don't think it was fixed. But I updated it to Windows 11 Home and Windows found some available driver updates, and from there it seems to be okay now. It may have just been a bad update or a glitch or indeed, most likely the old driver version was problematic so when AMD rolled out a new driver update, it fixed the issue.

But I have since then gave the Lenovo to my sister for my niece and nephew as they needed a Desktop PC. My sister has a MacBook Air also that she uses. I took back my HP Desktop that came with Windows 10 Home. The HP wasn't supposed to run Windows 11 due to an older TPM, but I overrode the requirements and upgraded it to Windows 11. Since upgrading the HP to Windows 11, I have had no major issues with it despite Microsoft saying I might run into issues due to the requirements.

But I will never buy a Lenovo again, because I think it's uncalled for that with it being under warranty and already malfunctioning and needing repair is not good. I have always had better fortune with HP or Dell (Mainly HP).
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo IdeaCentre 5 14ARE05
    CPU
    AMD Ryzen 3 4300G
    Motherboard
    LENOVO 3728 (AM4)
    Memory
    8 GB
    Graphics Card(s)
    Radeon Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP 23es
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA)
    119GB SAMSUNG MZALQ128HBHQ-000L1 (SSD)
    Keyboard
    Lenovo Wired Keyboard
    Mouse
    Logitech
    Internet Speed
    100 Mbps
    Browser
    Microsoft Edge
    Antivirus
    McAfee LiveSafe
  • Operating System
    Windows 10 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Laptop - 15-ef107nr
    CPU
    AMD Ryzen 3 - Picasso 12nm Technology
    Motherboard
    HP 8706 (FP5)
    Memory
    8 GB Single-Channel @1197MHz (17-17-17-39)
    Graphics card(s)
    2048 ATI AMD Radeon Graphics (HP)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1366x768@60Hz)
    Screen Resolution
    15.6"
    Hard Drives
    238 GB SK hynix BC511 HFM 256GDJTNI-82A0A
    Mouse
    Logitech M325 Wireless Mouse
    Internet Speed
    100 Mbps
    Browser
    Microsoft Edge
    Antivirus
    McAfee LiveSafe

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