Solved Macrium Reflect Service Not Running


Not Myself

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OS
Windows 11 PRO 23H2
One of a number of problems after using LapLink to transfer data to replacement computer supplied by Dell.

Reflect 8.0 Home, licensed copy.

Macrium Reflect was transferred, but when I clicked on Scheduled Backups, not expecting to see that they had been transferred, which they were not, I get a "Macrium Service is not running," and clicking on "Start Macrium Service" the progress bar goes partway across and stops.

Wondering if there is a Macrium Service in the list of services, I checked, no such entry.

What does this mean, and what should I do about it?
 

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
    CPU
    Intel Core i7-13700 2.10GHz
    Motherboard
    Dell
    Memory
    32 GB
    Graphics Card(s)
    NVidia GetForce RTX 4060 Ti
    Sound Card
    Realtec
    Monitor(s) Displays
    Dell U2722D
    Screen Resolution
    2560 x 1440
    Hard Drives
    1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
    Keyboard
    Dell
    Mouse
    MX Master 3
    Internet Speed
    40Mbps (Bonded DSL)
    Browser
    Firefox (default)
    Antivirus
    Malwarebytes, MS Defender AV
I gave up, downloaded a trial version, ran the installer. Interestingly, this was shown as a registered version and my license was filled in (I had that open in my email program, assuming that I would be asked.) The installer ran for an extremely short time; were I to guess, and it is only that, my existing installation was recognized and repaired rather than replaced. That theory was reinforced, for when I opened Reflect, my backup schedules were still there.
 

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
    CPU
    Intel Core i7-13700 2.10GHz
    Motherboard
    Dell
    Memory
    32 GB
    Graphics Card(s)
    NVidia GetForce RTX 4060 Ti
    Sound Card
    Realtec
    Monitor(s) Displays
    Dell U2722D
    Screen Resolution
    2560 x 1440
    Hard Drives
    1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
    Keyboard
    Dell
    Mouse
    MX Master 3
    Internet Speed
    40Mbps (Bonded DSL)
    Browser
    Firefox (default)
    Antivirus
    Malwarebytes, MS Defender AV
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