Microsoft Authenticator App - Outlook Backup


Sir_George

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I just recently tried using the MS Authenticator App and when I attempted to backup up my Office 365 - Outlook account I couldn't enter the password because it had been removed when I installed the app. I use MailStore and would like to know how I can solve this "passwordless" problem?
 

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Bastet

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How does MailStore save the messages/account? If it is asking for a password you might have to create an app specific password for that.
 

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    Windows 10 Pro 64bit
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    PC Specialist Optimus VII V17-960 Gaming Laptop.
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spapakons

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You can also load Outlook in 365 and export all messages/accounts to a .PST file. When you install Outlook again, all you need is to setup your e-mail account again and then restore all e-mails from that .PST file. Just make sure to include all subfolders in the backup to take all data, not only the inbox.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 64-bit (build 22621.900)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
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    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.900)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
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    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
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    Thermaltake Litepower RGB 550W Full Wired
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    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
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    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
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    Microsoft Edge, Mozilla Firefox
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    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Sir_George

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How does MailStore save the messages/account? If it is asking for a password you might have to create an app specific password for that.
Thanks, that's more effort than I'm willing to spend on the issue. I'll just go back to "Old School" and continue to use a password.
 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
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    LG Model: GSM59F1
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Sir_George

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You can also load Outlook in 365 and export all messages/accounts to a .PST file. When you install Outlook again, all you need is to setup your e-mail account again and then restore all e-mails from that .PST file. Just make sure to include all subfolders in the backup to take all data, not only the inbox.
The answer you provided doesn't address the issue. I have no problem backing up my Outlook account. The issue is that the 3rd party application, MailStore, wants a password when it runs. Since the MicroSoft Authenticator Application removes the password, I can't run MailStore.
 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV

spapakons

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I am not familiar with MailStore, I cannot help. Isn't there any way to create a password again, so MailStore works as expected?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 64-bit (build 22621.900)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.900)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

TheMystic

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The answer you provided doesn't address the issue. I have no problem backing up my Outlook account. The issue is that the 3rd party application, MailStore, wants a password when it runs. Since the MicroSoft Authenticator Application removes the password, I can't run MailStore.
Microsoft Authenticator doesn't 'remove' the password. Without your password, you can't set up 2FA. It only allows for a simpler method to login with a tap on your smartphone.

With that said, some apps that do not support 2FA need App Password. This is not your regular account password. You have to go into Account Security/ Additional Security and then Create a new app password. Microsoft will generate a random password for you and you'll have to use that in place of your regular password. This will essential give that app unlimited access to your account, so use this only with apps you fully trust.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy dv7
    CPU
    Intel Core i7 3630QM
    Motherboard
    HP
    Memory
    16 GB
    Graphics Card(s)
    Intel HD Graphics 4000 & Nvidia GeForce GT 635M
    Sound Card
    IDT High Definition
    Screen Resolution
    1080p
    Hard Drives
    1 TB Crucial MX500 on bay 1.
    1 TB Seagate HDD on bay 2.
    Antivirus
    Windows Defender

Sir_George

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Microsoft Authenticator doesn't 'remove' the password. Without your password, you can't set up 2FA. It only allows for a simpler method to login with a tap on your smartphone.

With that said, some apps that do not support 2FA need App Password. This is not your regular account password. You have to go into Account Security/ Additional Security and then Create a new app password. Microsoft will generate a random password for you and you'll have to use that in place of your regular password. This will essential give that app unlimited access to your account, so use this only with apps you fully trust.
I really don't want to use 2 factor authentication on most applications. The security I already have in place is sufficient for my needs; which includes NORAD, all branches of the military, along with a few select private security firms...:wink: Okay, maybe I overstated things.
 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV

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