Microsoft M4000 Wireless Mouse Transceiver Prevents Monitor From Turning Off and Sleeping


fish tank

Member
Local time
11:03 AM
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OS
Windows 11 Pro
After doing all the powercfg and waketimer checks, I unplugged the wireless mouse transceiver and the monitor turns off and windows sleeps as expected.

The problem with this M4000 wireless mouse transceiver has been around since Windows 8.1:
Redirecting

For the record, I am running Windows 11 Pro, Version 21H2, (OS Build 22000.856)

Just an FYI.

Cheers
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    Intel Core i3-10100F CPU @ 3.60GHz
    Motherboard
    ASUS PRIME H570M-PLUS (LGA1200)
    Memory
    8 GBs
    Graphics Card(s)
    ATI Radeon(TM) RX 460
    Sound Card
    Onboard
    Monitor(s) Displays
    GTW KX2703
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 860 EVO 500GB (SSD)
    TOSHIBA MQ01ABD100 1TB mechanical drive

glasskuter

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Location
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Windows 11 Pro 22H2 22621.382
I don't know if it applies to you since you use MS mouse and keyboard but I had the same issue using a Logitech wireless mouse. Here's what solved it for me.
I have (one) Logitech wired keyboard and (one) Logitech wireless mouse. In device manager under 'keyboards' Windows listed 2 devices - HID keyboard device and Logitech HID compliant keyboard. Under 'Mice and other pointing devices' it listed 2 devices -HID compliant mouse and Logitech HID compliant unifying mouse. When I unchecked 'allow this device to wake computer' on everything but Logitech HID compliant keyboard, the mouse no longer woke the computer.

So in your case, if you have 2 keyboards listed and 2 mice listed, you would need to change the settings on them all except the one device you want to wake the computer. (or all of them if you want no device to wake the computer)

This may not apply to you at all if the MS devices populate device manager differently.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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