Microsoft Phone Link fully re-installing often


TonyCzar

Member
Member
Local time
2:52 AM
Posts
94
Location
Reno, Nevada USA
OS
Win 11 Pro 23H2
My Phone Link has been- seemingly randomly- fully re-installing every few days. No damage, but inconvenient. Is anyone else noticing this?
 

My Computer

System One

  • OS
    Win 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    home built
    Internet Speed
    800MB/sec up & down
    Browser
    Chrome
    Antivirus
    Malwarebytes
Sorry, Tony. I can't answer that. I uninstalled Phone Link a long time ago as it was never dependable for me. Instead, an app called Intel Unison automatically appeared on my PC. I didn't even know what it was for, but found it is Intel's phone line app. It works great.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 2600.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 Build: 26100.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Sorry, Tony. I can't answer that. I uninstalled Phone Link a long time ago as it was never dependable for me. Instead, an app called Intel Unison automatically appeared on my PC. I didn't even know what it was for, but found it is Intel's phone line app. It works great.
It's even available from Microsoft Store; I didn't expect that. Looking forward to learning something new. Thanks.

EDIT: Could not install on my PC. Requirements-
Recommended Configuration:
- Intel CPU Gen 12 and above, Core i5 and above
- 8GB RAM and above
- Intel 2x2 Wi-Fi 6 / BT 5.2 and later
- BT 5.2 or later
 

My Computer

System One

  • OS
    Win 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    home built
    Internet Speed
    800MB/sec up & down
    Browser
    Chrome
    Antivirus
    Malwarebytes

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 Build: 26100.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
But observation of what, Tony?
Oops, I didn't mean to be opaque. Every few days when I rebooted, Phone Link would re-install on its own. I could tell because that entails a needlessly long set of steps, each of which is designed to point out the features of the app. Each time the app was restarted a new page full of app info would appear until finally there was no more.
 

My Computer

System One

  • OS
    Win 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    home built
    Internet Speed
    800MB/sec up & down
    Browser
    Chrome
    Antivirus
    Malwarebytes
It just appeared one day for me and my cpu in gen 10....and it works. My phone paired immediately as did my ipad. I don't get it.
It's description says:
Windows 11 version 22621.0 or higher
4gb ram minimum 8 gb recommended
NOTES: Wi-Fi and Bluetooth (Minimum), Intel CPU Gen 12 and above, Core i5 and above;RAM: 8GB or above;2x2 Wi-Fi 6 / GbE or above;Bluetooth 5.2 or above (Recommended)

I read that note to be that those are the recommended specs, not requirements.

For grins and giggles see if you can get the app using download in this link.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 2600.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Oops, I didn't mean to be opaque. Every few days when I rebooted, Phone Link would re-install on its own. I could tell because that entails a needlessly long set of steps, each of which is designed to point out the features of the app. Each time the app was restarted a new page full of app info would appear until finally there was no more.

You’re right, I don’t think that’s supposed to happen. Odd.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 Build: 26100.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
It's even available from Microsoft Store; I didn't expect that. Looking forward to learning something new. Thanks.

EDIT: Could not install on my PC. Requirements-
Recommended Configuration:
- Intel CPU Gen 12 and above, Core i5 and above
- 8GB RAM and above
- Intel 2x2 Wi-Fi 6 / BT 5.2 and later
- BT 5.2 or later


I believe glasskuter to be right, you should be fine.
You may however have some limitations like the ability to use a tablet as a split screen (secondary monitor) for Windows.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 Build: 26100.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
It just appeared one day for me and my cpu in gen 10....and it works. My phone paired immediately as did my ipad. I don't get it.
It's description says:
Windows 11 version 22621.0 or higher
4gb ram minimum 8 gb recommended
NOTES: Wi-Fi and Bluetooth (Minimum), Intel CPU Gen 12 and above, Core i5 and above;RAM: 8GB or above;2x2 Wi-Fi 6 / GbE or above;Bluetooth 5.2 or above (Recommended)

I read that note to be that those are the recommended specs, not requirements.

For grins and giggles see if you can get the app using download in this link.
Just implemented Unison. Beautiful coding by Intel!
 

My Computer

System One

  • OS
    Win 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    home built
    Internet Speed
    800MB/sec up & down
    Browser
    Chrome
    Antivirus
    Malwarebytes
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