Solved Microsoft Store not working

Murray Sobol · Jun 6, 2023

Windows 11 22H2 (OS Build 22621.1778)
After installing Moment 3 update Microsoft Store is not working.
When I click "Get Updates" I get a "triangle" message with an exclamation mark in it.
Anyone else have a similar problem, how did you resolve it??

Thanks
Murray

Brink · Jun 6, 2023

Hello Murray,

You could see if re-registering the Microsoft Store app using an option in the tutorial below may fix it.

Re-register Microsoft Store app in Windows 11 Tutorial

This tutorial will show you how to re-register Microsoft Store app for your account or all users in Windows 10 and Windows 11. Microsoft redesigned the Microsoft Store from the ground up in Windows 11, making space for more content, keeping the user experience simple and responsive. It will...

www.elevenforum.com

Murray Sobol · Jun 6, 2023

Shawn: I tried your Powershell suggestion but no success, same error as before.

Murray

Brink · Jun 7, 2023

What error message are you getting?

Murray Sobol · Jun 7, 2023

Hi Brink:
I am getting the same exact error message as before:

Windows 11 22H2 (OS Build 22621.1778)
After installing Moment 3 update Microsoft Store is not working.
When I click "Get Updates" I get a "triangle" message with an exclamation mark in it.

Brink · Jun 7, 2023

Does the "triangle" message have an error code or text?

Go ahead and post a screenshot showing this error to see if anything may stand out.

Murray Sobol · Jun 7, 2023

I was trying to post a screenshot but after 5 seconds the error message disappears, then re-displays "Get updates".

Brink · Jun 7, 2023

That's ok. For now, you can see if resetting the Microsoft Store app like below may fix it.

Reset App to Default in Windows 11 Tutorial

This tutorial will show you how to reset a UWP app to default for your account in Windows 11. If you have Settings or a Microsoft Store app not working right, crashing, or not opening, you can reset it. The Reset feature allows you to either try to Repair an app (if supported), or Reset the...

www.elevenforum.com

Murray Sobol · Jun 7, 2023

Brink: I have already tried resetting the Microsoft Store app but I get the same message as before.

Brink · Jun 7, 2023

Murray Sobol said:
Brink: I have already tried resetting the Microsoft Store app but I get the same message as before.

Just to note, resetting is not the same as re-registering if that's what you meant.

Murray Sobol · Jun 7, 2023

Brink: I see the difference!! I tried re-registering but I still get the same error message.
Maybe after I have finished downloading some files I will reboot my laptop to see if that resolves the issue.

Murray

Bastet · Jun 7, 2023

Try Solution 9: Use the Preinstalled Apps Zip to Reinstall Microsoft Store:

Windows 10 Store not Installed [FIXED]

You may not find Windows Store in Windows 10 if you are using an outdated/obsolete version of Windows on your system. Moreover, the user encounters the

appuals.com

If that doesn’t work then try the suggestion here:

You can now install new Microsoft Store on Windows 10

Microsoft originally announced Windows 11’s new app store in June, and since then, the company has been trying to improve the quality of its marketplace. Several servicing updates have been released as part of the Windows Insider Program and users have been testing the new Store on their devices...

www.windowslatest.com

I would recommend creating a system image backup beforehand just in case.

Murray Sobol · Jun 7, 2023

Hi Bastet: I am running Windows 11, will the suggestion using it form Windows 10 work for my environment??

Murray

Bastet · Jun 7, 2023

Murray Sobol said:
Hi Bastet: I am running Windows 11, will the suggestion using it form Windows 10 work for my environment??

Murray

Yes, fixes for Win 10 are usually good for 11 too.

Murray Sobol · Jun 7, 2023

Hi everyone: problem solved! Thanks to Bastet and others!!
Reboot and Microsoft store works properly, 20+ apps needed updates.
Also, "Get the latest updates as soon as they are available" is now shown, didn't know if this was related to my Microsoft Store problem or not.

Thanks