Microsoft Store - Something happened on our end...

TheMystic · Feb 25, 2022

This happens every now and then. Sometimes it resolves itself in a few days. Other times, it remains like that for too long. Is there a solution for this:

As you can see, many other apps got updated without issues, but 3 got left this time. Pressing on the Retry button would download the app, and installation progress goes to well over 90% and then gets stuck with that error.

Any solutions?
.

CornishRattler · Feb 25, 2022

I've had random errors like that for a while

f23948 · Feb 25, 2022

No issues for me running Windows 10 Enterprise 20H2

rockyanexp · Feb 26, 2022

Are you using any type of custom codecs?

TheMystic · Feb 27, 2022

f23948 said:
No issues for me running Windows 10 Enterprise 20H2
View attachment 22931

It doesn't happen all the time. But it is something that I notice often.

rockyanexp said:
Are you using any type of custom codecs?

No. I don't know what you mean by custom codecs. I may have installed the codec extensions for the stock Photos and Videos app, and these are available as apps by Microsoft on the Microsoft Store.

johnlgalt · Feb 27, 2022

TheMystic said:
This happens every now and then. Sometimes it resolves itself in a few days. Other times, it remains like that for too long. Is there a solution for this:

As you can see, many other apps got updated without issues, but 3 got left this time. Pressing on the Retry button would download the app, and installation progress goes to well over 90% and then gets stuck with that error.

Any solutions?
.

This usually happens in one of three scenarios for me.

1) The update has been waiting to be installed for a while, and a new update has since been released.
2) The update is waiting to install and I uninstall that particular product
3) There is a major drop in my internet connection, with the Windows Update advanced setting to allow downloads from local machines enabled.

The third is most usually the case, so I finally disabled that, as, technically, I have the only Windows 11 machine in my home, so no point in having it enabled.

TheMystic said:
It doesn't happen all the time. But it is something that I notice often.

No. I don't know what you mean by custom codecs. I may have installed the codec extensions for the stock Photos and Videos app, and these are available as apps by Microsoft on the Microsoft Store.

By custom codecs, he means a codec pack, almost always third party, that aggregates a bunch of the most often used codes, sometimes with customer settings, and allows a user to easily watch most types of AV media. Things like K-Lite and Advanced Codec packs are really popular around the internet.

If you haven't gotten your original issue solved, try clearing out your temp files first, and then rebooting. This Windows 10 tutorial is pretty much the same way to do it in Windows 11, except temporary files now shows directly in the Storage section.

Delete Temporary Files in Windows 10

How to Delete Temporary Files in Windows 10

www.tenforums.com

Or, you could use Storage sense to auto delete it for you:

Turn On or Off Storage Sense in Windows 11 Tutorial

This tutorial will show you how to turn on or off Storage Sense to automatically free up system drive space for your account in Windows 11. Storage Sense can automatically free up drive space for you by getting rid of items that you don't need, like temporary files and items in your Recycle...

www.elevenforum.com

Enable or Disable Storage Sense in Windows 11 Tutorial

This tutorial will show you how to enable or disable Storage Sense to automatically free up system drive space for all users in Windows 11. Storage Sense can automatically free up drive space for you by getting rid of items that you don't need, like temporary files and items in your Recycle...

www.elevenforum.com

After doing either one, reboot, then try. If that doesn't work, see below.

Another thing to try would be to reset your Microsoft Store. See Re-register Microsoft Store app in Windows 11 Tutorial

After doing this, it is best to reboot also.

HTH

TheMystic · Feb 28, 2022

johnlgalt said:
This usually happens in one of three scenarios for me.

1) The update has been waiting to be installed for a while, and a new update has since been released.
2) The update is waiting to install and I uninstall that particular product
3) There is a major drop in my internet connection, with the Windows Update advanced setting to allow downloads from local machines enabled.

The third is most usually the case, so I finally disabled that, as, technically, I have the only Windows 11 machine in my home, so no point in having it enabled.

None of the 3 points you mentioned are applicable in my case. I shutdown my computer everyday and I check for Windows and Store updates manually everyday. Why would an app update have to wait once it is downloaded?

Under Disk Cleanup, I have left Delivery Optimization Files unchecked. I used to delete them earlier and I have noticed problems before. After leaving them unchecked, those problems are mostly gone.

johnlgalt said:
By custom codecs, he means a codec pack, almost always third party, that aggregates a bunch of the most often used codes, sometimes with customer settings, and allows a user to easily watch most types of AV media. Things like K-Lite and Advanced Codec packs are really popular around the internet.

I thought so. No, I haven't installed them on this Windows installation.

johnlgalt said:
If you haven't gotten your original issue solved, try clearing out your temp files first, and then rebooting. This Windows 10 tutorial is pretty much the same way to do it in Windows 11, except temporary files now shows directly in the Storage section.

Another thing I do pretty much everyday.

johnlgalt said:
Another thing to try would be to reset your Microsoft Store. See Re-register Microsoft Store app in Windows 11 Tutorial

After doing this, it is best to reboot also.

Hasn't helped.

johnlgalt · Mar 2, 2022

TheMystic said:
None of the 3 points you mentioned are applicable in my case. I shutdown my computer everyday and I check for Windows and Store updates manually everyday. Why would an app update have to wait once it is downloaded?

Under Disk Cleanup, I have left Delivery Optimization Files unchecked. I used to delete them earlier and I have noticed problems before. After leaving them unchecked, those problems are mostly gone.

I thought so. No, I haven't installed them on this Windows installation.

Another thing I do pretty much everyday.

Hasn't helped.

Only thing then is that either it's a connection issue, or just plain Microsoft issue.

TheMystic · Mar 2, 2022

johnlgalt said:
Only thing then is that either it's a connection issue, or just plain Microsoft issue.

Connection issue too can be ruled out.

It is Microsoft Store issue. It most likely is reporting an update that actually doesn't exist, or a newer version is already installed.

johnlgalt · Mar 2, 2022

Just because *your* connection is fine doesn't mean every node between you and the Microsoft servers that is on the route is working fine. If we could get a trace route using the same route as what the Store uses when checking for updates, then you could rule out a connection issue.

TheMystic · Mar 2, 2022

johnlgalt said:
Just because *your* connection is fine doesn't mean every node between you and the Microsoft servers that is on the route is working fine. If we could get a trace route using the same route as what the Store uses when checking for updates, then you could rule out a connection issue.

As mentioned in the OP, the error occurs during installation, not when downloading. So an issue with connection is easily ruled out. The installation goes as far as almost 100% AFTER downloading, and then the error pops up.

rockyanexp · Mar 2, 2022

Please check this out
Codecs prevent Windows 11 Store Installations/Updates

TheMystic · Mar 2, 2022

rockyanexp said:
Please check this out
Codecs prevent Windows 11 Store Installations/Updates

I don't have any codecs installed.

The-Hive · Mar 2, 2022

f23948 said:
No issues for me running Windows 10 Enterprise 20H2
View attachment 22931

This is Windows 11

The-Hive · Mar 2, 2022

I had it for a while but it's all been fine after a bit (an update)

GuyInDogSuit · Mar 5, 2022

Hulu won't install for me, at all. Has been failing to do so for the past week. I have tried everything I could find to "fix" it but still get the error regardless. Any ideas?

GuyInDogSuit · Mar 12, 2022

GuyInDogSuit said:
Hulu won't install for me, at all. Has been failing to do so for the past week. I have tried everything I could find to "fix" it but still get the error regardless. Any ideas?

Anyone? I'd really like to be able to make use of my subscription.

Fabler2 · Mar 13, 2022

GuyInDogSuit said:
Anyone? I'd really like to be able to make use of my subscription.

You could try this in terminal. I'm getting server error but that might be because I'm in the UK.
Copy and paste,

$storeAppId = "9wzdncrfj3l1" and press enter

winget install --id $storeAppId --exact --source msstore --accept-package-agreements --accept-source-agreements and press enter.

GuyInDogSuit · Mar 17, 2022

Fabler2 said:
You could try this in terminal. I'm getting server error but that might be because I'm in the UK.
Copy and paste,

$storeAppId = "9wzdncrfj3l1" and press enter

winget install --id $storeAppId --exact --source msstore --accept-package-agreements --accept-source-agreements and press enter.

Thanks for the reply. Unfortunately, I get this error:

PowerShell 7.2.1
Copyright (c) Microsoft Corporation.

PowerShell Documentation - PowerShell

Official product documentation for PowerShell

aka.ms

Type 'help' to get help.

A new PowerShell stable release is available: v7.2.2
Upgrade now, or check out the release page at:
Release v7.2.2 Release of PowerShell · PowerShell/PowerShell

PS C:\Windows\System32> $storeAppId = "9wzdncrfj3l1"
PS C:\Windows\System32> winget install --id $storeAppId --exact --source msstore --accept-package-agreements --accept-source-agreements
Found Hulu [9WZDNCRFJ3L1] Version Unknown
This package is provided through Microsoft Store. winget may need to acquire the package from Microsoft Store on behalf of the current user.
Version: Unknown
Publisher: Hulu.
Publisher Url: Stream TV and Movies Live and Online | Hulu
Publisher Support Url: mailto:mobilesupport@hulu.com
Description: Get Hulu and stream everything you love. We’re talking thousands of shows and movies featuring current and classic TV, laugh-your-face-off TV, cry-your-eyes-out TV, and every other kind of TV. Get access to Hulu Originals you can’t stream anywhere else - like The Handmaid’s Tale, Love, Victor, and PEN15; FX on Hulu, the streaming home of FX; tons of movies like Palm Springs; and so much more. With your existing Hulu + Live TV subscription*, you get 75+ channels for live sports, news, can't-miss events, and all the stuff you need to watch right when it happens. Everything you love is on Hulu, and it’s all waiting for you.

Hulu
Our ad-supported plan gives you access to our huge streaming library. With thousands and thousands of episodes, you’ll never run out of things to watch. Find classics like The Golden Girls, Lost, and Buffy the Vampire Slayer. Watch today’s most popular shows like This is Us, Blackish, and The Good Doctor. Get exclusive Originals from Emmy® winner The Handmaid’s Tale to groundbreaking comedies like PEN15, Woke, and Shrill — plus all-new series like Nine Perfect Strangers and Only Murders in the Building.

Hulu (No Ads)
This plan gives you everything you get with the Hulu plan in an ad-free* experience. *There are a few shows in our streaming library that are not included in Hulu (No Ads) due to streaming rights. Episodes of those shows will stream uninterrupted — there will just be a quick ad break before and after each video.

*Hulu + Live TV
Get 75+ top channels to watch live sports, news, can't-miss events, and more. Plus, get unlimited access to the entire Hulu streaming library through our ad-supported plan, which is part of Hulu + Live TV. No hidden fees, equipment rentals, or installation appointments. Cancel anytime. Regional restrictions, blackouts and additional terms apply.

Download the Hulu app now and start watching.

Your Hulu subscription fee will be charged as a recurring transaction starting at the end of your free trial (unless you cancel during the free trial). Payment will automatically renew unless you cancel your account. You can manage your subscription or cancel anytime by accessing your Hulu account via. Hulu is available to US customers only.

Terms of Use: Watch Thousands of Shows and Movies | Hulu
Privacy Policy: Watch Thousands of Shows and Movies | Hulu
Your California Privacy Rights: Watch Thousands of Shows and Movies | Hulu
Do Not Sell My Personal Information: Watch Thousands of Shows and Movies | Hulu

This app features third party software, enabling third parties to calculate measurement statistics (e.g., Nielsen’s TV Ratings).

We may work with mobile advertising companies to help deliver online and in-app advertisements tailored to your interests based on your activities on our website and apps and on other, unaffiliated website and apps. To learn more, visit www.aboutads.info. To opt-out of online interest-based advertising, visit www.aboutads.info/choices. To opt-out of cross-app advertising, download the App Choices app at www.aboutads.info/appchoices. Hulu is committed to complying with the DAA’s Self-Regulatory Principles for Online Behavioral Advertising and the DAA’s Application of Self-Regulatory Principles for the Mobile Environment.

License: ms-windows-store://pdp/?ProductId=9WZDNCRFJ3L1
Privacy Url: Watch Thousands of Shows and Movies | Hulu
Copyright: Copyright © 2013, Hulu LLC
Agreements:
Category: Entertainment
Pricing: Free
Free Trial: No
Age Ratings: 12
Terms of Transaction: Terms of Sale - Microsoft Store
Seizure Warning: Xbox Support
Store License Terms: Standard Application License Terms

Verifying/Requesting package acquisition...
Verifying/Requesting package acquisition success
Starting package install...
Failed to install or update Microsoft Store package. Error code: 0x80073cf3
PS C:\Windows\System32>

GuyInDogSuit · Mar 31, 2022

No matter where I search or what I try, this still plagues me. Any other help?

Microsoft Store - Something happened on our end...

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