Missing info when using Windows Photo app


ErwinE

New member
Local time
5:21 PM
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11
OS
Windows 11
Hello,

When using Windows Photo app for Windows 11, I can't find any information anymore neither about the set sensitivity (in ISO), nor about the shooting time (like 1/10 second), nor the aperture. This information is available in the images and is also used and displayed by other apps and was used by the preceding version of the Windows Photo app for Windows 10.

This is really extremely annoying in a photo app.

What can I do to get sensitivity, shooting time and aperture displayed again - like in the previous version.

Thanks in advance

Erwin
 
Windows Build/Version
Windows 11

Attachments

  • missing info.jpg
    missing info.jpg
    234 KB · Views: 3
Last edited:

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Thanks for this advice. I do have quite a few other photo apps like DXO, Luminar etc., I would prefer to use the Windows Photo app just for a first look at images. Is it technically impossible to make infos on ISO, aperture etc. reappear in the Windows Photo 11 app?
 

My Computer

System One

  • OS
    Windows 11
After you open a photo, click on 3 dots, then file info. Does the metadata show there?
Back last fall the insiders got a new photo app but I never did hear what the outcome was to their testing of it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
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    MT
    Cooling
    Dell Premium
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    Logitech wired
    Mouse
    Logitech wireless
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    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
After you open a photo, click on 3 dots, then file info. Does the metadata show there?
Back last fall the insiders got a new photo app but I never did hear what the outcome was to their testing of it.
Thanks. No, what you see on the image attached is seen as info if you click on info..
 

My Computer

System One

  • OS
    Windows 11
It may depend on the device used to shoot the image...,
then, it also depends on how you are viewing the image after the fact.
If you've exported or emailed yourself the image, most of the metadata should show...,
if you've simply plugged your device into the PC and are viewing the image via External Folder, it may not show all data...

0001301.png
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
It may depend on the device used to shoot the image...,
then, it also depends on how you are viewing the image after the fact.
If you've exported or emailed yourself the image, most of the metadata should show...,
if you've simply plugged your device into the PC and are viewing the image via External Folder, it may not show all data...

View attachment 35372
Thanks for this interesting idea, unfortunately it doesn't show up even on an internal drive (see attachment). Device info is completely missing in comparison to your picture.
 

Attachments

  • Screenshot 2022-07-31 200808.jpg
    Screenshot 2022-07-31 200808.jpg
    24.3 KB · Views: 4

My Computer

System One

  • OS
    Windows 11
Is it technically impossible to make infos on ISO, aperture etc. reappear in the Windows Photo 11 app?
Can you replicate the problem on different User Profile?
You can create a new user profile if you have not already done so. Try logging onto the other profile, and open Photo App from the new profile.
Does the new user profile solve the issue, or does it replicate the problem?

If the above workaround replicates the problem, then you could try to repair or reset the app by following this Eleven Forum tutorial:
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
Thanks for this interesting idea, unfortunately it doesn't show up even on an internal drive (see attachment). Device info is completely missing in comparison to your picture.
I get device info in the Photos app if the photo has the metadata (some don't).
 

Attachments

  • Screenshot 2022-08-01 195707.png
    Screenshot 2022-08-01 195707.png
    7.6 KB · Views: 2

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    Windows 11 Pro 23H2 (RP channel)
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    X570 Aorus Xtreme
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    500Mb/sec
    Browser
    Microsoft Edge
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    Windows Defender
Can you replicate the problem on different User Profile?
You can create a new user profile if you have not already done so. Try logging onto the other profile, and open Photo App from the new profile.
Does the new user profile solve the issue, or does it replicate the problem?

If the above workaround replicates the problem, then you could try to repair or reset the app by following this Eleven Forum tutorial:
I tried it with two different accounts, admin and user to no evail
 

My Computer

System One

  • OS
    Windows 11
@ErwinE
What device was used for your initial pic?
Some devices may have more data enabled than others...,
some may have none or very little...

0001308.png
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
Hello,

When using Windows Photo app for Windows 11, I can't find any information anymore neither about the set sensitivity (in ISO), nor about the shooting time (like 1/10 second), nor the aperture. This information is available in the images and is also used and displayed by other apps and was used by the preceding version of the Windows Photo app for Windows 10.

That info is available in the "Photos" app, but you'll have to drill for it (click hamburger dots, click "File Info"). It will then stick until you close the app. But as you've seen it is not available upon first click (opening of the app).

And yeah, if you want extensive metadata info look elsewhere. I only use the Photos app as a quick viewer.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
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    Cooler Master H500M
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    Corsair H115i RGB Platinum
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    Logitech Craft
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    Logitech MX Master 3
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    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
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    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
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    Dell U2415 (24 inch)
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    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
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    EVGA Super Nova 1000 P2 (1000 watt)
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    Phantek Enthoo Luxe
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    Corsair H100i
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    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
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    This is my backup system.
That info is available in the "Photos" app, but you'll have to drill for it (click hamburger dots, click "File Info"). It will then stick until you close the app. But as you've seen it is not available upon first click (opening of the app).

And yeah, if you want extensive metadata info look elsewhere. I only use the Photos app as a quick viewer.
Thanks, this ist what I did. The full exif data showed up with prior versions of the photo app.
 

My Computer

System One

  • OS
    Windows 11
@ErwinE
What device was used for your initial pic?
Some devices may have more data enabled than others...,
some may have none or very little...

View attachment 35441
Thanks, Edwin. My device are Olympus cameras. Their information showed up in the past, but not any longer with the Windows 11 version of the photo app. I was wondering whether there might be some hacks allowing to view this data again.
 

My Computer

System One

  • OS
    Windows 11
Thanks, Edwin. My device are Olympus cameras. Their information showed up in the past, but not any longer with the Windows 11 version of the photo app. I was wondering whether there might be some hacks allowing to view this data again.
Have you looked to see if there's a codec pack from Olympus? I had to get a codec pack for my Nikon D850 under Windows 10, and now Windows 11 to get my Nikon NEF (RAW) files to be seen in Windows Explorer.

Anyway, if you have DXO, or Adobe Bridge (now free) simply use it for your metadata. I manage my photo images though Adobe Lightroom and Bridge. I just use the Photos app as a quick viewer when I need to see an image.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
    Monitor(s) Displays
    Dell U2415 (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
    PSU
    EVGA Super Nova 1000 P2 (1000 watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H100i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    This is my backup system.
I tried it with two different accounts, admin and user to no evail
photo
Have you looked to see if there's a codec pack from Olympus? I had to get a codec pack for my Nikon D850 under Windows 10, and now Windows 11 to get my Nikon NEF (RAW) files to be seen in Windows Explorer.

Anyway, if you have DXO, or Adobe Bridge (now free) simply use it for your metadata. I manage my photo images though Adobe Lightroom and Bridge. I just use the Photos app as a quick viewer when I need to see an image.
I do have quite a few apps for working with pictures like DXO, Luminar, Topaz and the information is shown everywhere (except the Photos app). But these apps aren't as comfortable like Photos just to have a first look at your photos. I usually decide within Photos what to do with the images recorded: delete, remove high ISO noise (with DXO) etc.
 

My Computer

System One

  • OS
    Windows 11
I just open a photos folder and in file explorer use the Details pane for info.

2022-08-02 11_07_39-photos.png
 

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  • OS
    Win 11 Home & 🐥.
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    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
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    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
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    RB Sierra_PEH (FP7)
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    32 GB DDR5 4800MHz
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    NVIDIA GeForce RTX 4060 8GB GDDR6
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    330 Watts
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    500 Mbps
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  • Operating System
    Windows 11
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    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
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    CZ Scala_CAS (FP6)
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    32 GB DDR4 SDRAM 3200 MHz
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    Realtek Audio. NVIDIA High Definition Audio
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    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
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    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
    Monitor(s) Displays
    Dell U2415 (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
    PSU
    EVGA Super Nova 1000 P2 (1000 watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H100i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    This is my backup system.
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