Solved Movies & TV app


Keith Weisshar

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There is a 5 device limit for downloaded movies and the registered device can only be removed from Movies & TV app on the original registered device using Remove this device link and there is a limit of one device removal per month. What happens if the registered device breaks or is sold and is no longer accessible or its HDD or SSD is reformatted and Windows is reinstalled? Does reformatting the registered device also count as a new device to the Movies & TV app? If I reach the device limit I will no longer be able to download, only stream. Do unusable devices eventually get removed automatically after a few months of inactivity based on the last used date?
 
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Tabyo

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Not certain, but this sounds like a Microsoft account issue. In that case you should go to "Manage your account" in settings and remove any devices you don't have anymore or don't use. (A good thing to do anyway.)
If need be you could always create a new ms account for use with other devices.

There are limits to how many devices can use one MS account (10, I think) and also how many devices can use any particular app (I think that's usually 5, but it may be different for some paid for apps).
 

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Keith Weisshar

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Location
Hazlet, NJ
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That only applies to the Microsoft Store apps but not for downloaded purchases or rentals of Movies and TV shows. These can only be removed from the PC that originally registered to download them.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Digital Storm
    CPU
    Intel Core i9 9900K 3.8GHz
    Motherboard
    ASUS Z390 Maximus XI Hero Wi-Fi
    Memory
    16GB DDR4 2666MHz
    Graphics Card(s)
    NVIDIA RTX 2060
    Sound Card
    Realtek Onboard
    Monitor(s) Displays
    ASUS VG-245H
    Screen Resolution
    1920x1080
    Hard Drives
    WD Black SN750 2TB
    PSU
    850W
    Case
    Cooler Master HAF-932
    Cooling
    Air
    Keyboard
    SteelSeries Apex Pro
    Mouse
    SteelSeries Sensei 310
    Internet Speed
    Gigabit
    Browser
    Microsoft Edge
    Antivirus
    Windows Security
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