Multiple BSODs when CPU is under heavy load or stress testing


NCTRNL

Member
Local time
10:10 PM
Posts
2
OS
Windows 11
The machine is about 18 months old. I'd noticed weird behavior when running any benchmarking tool:
  • PerformanceTest - Certain CPU tests will run with/ no errors but will not report a score.
  • UserBenchmark—Tests sometimes crash into a BSOD, but when they don't, the CPU information doesn't all upload to the site.
  • Cinebench - This locks up every time I run it. Varying amounts of time up to 1 minute.
  • Intel Extreme Testing Utility—Stress tests will run and crash, and the program will disappear without error messages.
  • Intel Diagnostic Tool—Sometimes it runs to a PASS, and other times it crashes in a BSOD with no information when I reboot. It doesn't even log the session in its log.
  • Prime95 - This will crash every single time. Takes between 30 and 90 seconds.
I have replaced the RAM and the CPU cooler to rule them out. I figure it's the 13900K or the motherboard. I would love to know more information about what's going on. V2 Log file is here: RPM_PC-(2024-03-31_15-07-27).zip
 
Windows Build/Version
Windows 11 v 23H2 (OS Build 22631.3374

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    CyberpowerPC
    CPU
    13th Gen Intel Core i9-13900K
    Motherboard
    Gigabyte Z690 UD AC-Y1
    Memory
    Corsair Vengeance RGB 96GB
    Graphics Card(s)
    GeForce RTX 4080
    PSU
    1000W Gold
Please perform the following tests:



1) Turn off Windows Driver Verifier:





2) Run Tuneup plus > post a share link







3) The BIOS Version/Date American Megatrends International, LLC. F27, 9/12/2023

Upgrade the BIOS: F27 > F28





4) Boot into safe mode (shift + restart) > run IPDT > post images with a text report


If it passes testing then boot normally and repeat IPDT.



5) Find a CPU for swap testing
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Thank you zbook! All log files here: BSOD - Google Drive

Bios is updated. Guess I will head to Micro Center to get a CPU to swap.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    CyberpowerPC
    CPU
    13th Gen Intel Core i9-13900K
    Motherboard
    Gigabyte Z690 UD AC-Y1
    Memory
    Corsair Vengeance RGB 96GB
    Graphics Card(s)
    GeForce RTX 4080
    PSU
    1000W Gold
Run Memtest86+ for 8 or more passes > take pictures > post images or share links

The computer has 2 RAM 48 GB modules = 96 GB

Testing must be continuous and may take days.

The modules can be tested simultaneously or one at a time in the same in the same DIMM.

Just 1 error is a test fail and testing can be aborted.


 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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