My cat danced across my keyboard while my laptop was firewired to my TV Now no sound from TV HELP


DJF

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The title pretty much describes my issue. The cat wanted my attention. Well, he got it.
Now, when I want to watch something from my laptop on my TV with a fire wire, I get no sound from the TV. I have no idea what keys he hit or what keys to hit to undo this.
 

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Archigos

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What video player were you using to play the video? Some have single key mute/unmute buttons that the cat might have hit... else check if there are hotkeys on the keyboard for volume and mute to see if it was done.
 

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johnlgalt

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The title pretty much describes my issue. The cat wanted my attention. Well, he got it.
Now, when I want to watch something from my laptop on my TV with a fire wire, I get no sound from the TV. I have no idea what keys he hit or what keys to hit to undo this.

Knowing the model number will help, as laptops are very, very different in what the function keys and custom key combinations will do. For example, there may be a key combination for your laptop to prevent audio / mute audio being broadcast to a different device.

As for fire wire to the TV - can you describe or explain this connection better? The last time I looked at FireWire it did not connect to video connections, but maybe I'm misinterpreting something here.
 

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badrobot

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Does your keyboard have a mute button?

1647706247643.png

Basically, what you want to look for is something that relates to audio if audio is the problem. Try volume up or unmute from your laptop.
 

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glasskuter

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Knowing the model number will help,
Yes, you need to complete your computer specifications in your forum profile so we know what you are working with.
 

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DJF

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I did add more info to my specifications. It's a Dell Inspiron Laptop.
I tried turning up the volume with the F3 key but that only applies to the laptop itself.
The Fire Wire I am using is just a cord that plugs into the back of my older TV and into my laptop.
The sound doesn't work on any of my streaming apps from my laptop. So it's not just one app. It's something the d@mn kitten did when he went dancing across the keyboard to get my attention. He's only 10 mos old and didn't want me to watch TV...wanted me to play with him...sigh.
I want to thank all of you for all your helpful suggestions. At the moment I'm just thankful for bluetooth speakers LOL
 

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badrobot

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Exactly. If your TV sound works fine, then the problem is the sound from your laptop. Can you post a photo of your laptop keyboard?
 

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glasskuter

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We know you have an Inspiron but we don't know what model. That would help. I have trouble believing the laptop sound was completely broken just by a cat walking across the keyboard. Now, if some sort of liquid got into the keyboard or the laptop fell, that would be a different thing.
Here's a few things to try. Do this with the cable to the TV unplugged.

1. Go to control panel-sound-make sure speakers are set as default device- highlight speakers-click test. Do you get any sound?

2. Go to settings-system- troubleshoot-other troubleshooters. Next to playing audio-click run. Restart. Check sound again.

3. Do you get sound from the headphone jack?

4. Right click on the sound icon in system tray-and then select Open Volume mixer. You'll see a set of volume controls for your devices. Make sure none of them are muted. If any of them are muted, you'll see a red circle with a line through it next to the volume control. Unmute if any muted.
Click reset sound devices and volumes to defaults. Then again verify speakers are your default device and check sound again.
 

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AddRAM

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What is listed as your sound output ?
Right click on the speaker icon and choose Open Sound Settings.
 

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Winuser

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@DJF, have you tried holding the shift key while restarting the laptop? I'm thinking that the laptop might be using Fast Start and that is what's stopping the sound from resetting.
 

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DJF

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Thank you for all the replies! I'll work on this later today and let you know what progress I've made.
 

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CornishRattler

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You could also ask your cat which combination he pushed :p
 

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Shoot the cat :ROFLMAO:
 

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The alternative 👆
 

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It won't cure the problem but it may make DJF feel better
 

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johnlgalt

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What is listed as your sound output ?
Right click on the speaker icon and choose Open Sound Settings.

This. If the sound is not longer being directed to the correct output, then the device on the other end of that output cannot receive the signal.
 

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Winuser

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I'm surprised it wasn't the mute button like @badrobot suggested.
 

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    Samsung SAM0A87 Samsung SAM0D32
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    1920 x 1080
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    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

badrobot

Well-known member
MVP
Power User
VIP
Local time
12:09 AM
Posts
816
Location
Toronto, CANADA
OS
Windows 11 Pro
Things that you can try to do other than playing with your cat:

-update driver
-uninstall driver and re-install
-check default speaker
-ignore the cat again and it will probably dance again and fix the problem
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)

Winuser

Well-known member
Pro User
VIP
Local time
12:09 AM
Posts
2,919
OS
Windows 11

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security
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