My laptop goes black screen when the cover is closed


Anixx

Well-known member
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435
OS
Windows 11
And it is impossible to wake it up other than with reboot after that.

At the same time, in the power configuration it is set that no action should be performed on closure of the cover.

So, what should I do so that it actually did nothing when the cover is closed?
 

My Computer

System One

  • OS
    Windows 11
Check that there is not an option in the laptop settings and also one in the Windows options, I have seen it where both had to be off to prevent it changing state on lid position, it could also be that the laptop setting is set to "shutdown" and is overriding your "Do Nothing" setting, in Windows.

Also check that the setting is the same for "On Mains" and "On Battery" if you want the action to be the same under both power supply options

I usually set mine to sleep or screen off on mains and Hibernate on Mains Power

Worst case it could be that your drivers are not seeing the setting properly, as they have not been updated for a change in the way that Windows 11 works (if a change does exist it's a case of waiting for the driver from the manufacturer)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 [Latest Release Preview] [Win11 PRO HighEnd MUP-00005 DD]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS to my design
    CPU
    AMD RYZEN 9 7950X OEM
    Motherboard
    *3XS*ASUS TUF B650 PLUS WIFI
    Memory
    64GB [2x32GB Corsair Vengeance 560 AMD DDR5]
    Graphics Card(s)
    3XS* ASUS DUAL RTX 4060 OC 8G
    Sound Card
    On motherboard Feeding SPDiF 5.1 system [plus local sound to each monitor]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160
    Hard Drives
    3XS Samsung 980Pro 2TB M.2 PCIe4 4 x 8TB Data + Various Externals from 1TB to 8TB, 10TB NAS
    PSU
    3XS Corsair RM850x 850w Fully Modular
    Case
    FDesign Define 7 XL BK TGL Case - Black
    Cooling
    3XS iCUE H150i ELITE Liquid Cool, Quiet Case fans
    Keyboard
    Wireless Logitec MX Keys + K830 [Depending on where I'm Sat]
    Mouse
    Wireless Logitec - MX Master 3S +
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security [Latest]
    Other Info
    Also run...
    Dell XPS 17 Laptop
    HP Laptop 8GB - Windows 10 Pro x64 HP 15.2"
    Nexus 7 Android tablet [x2]
    Samsung 10.2" tablet
    Blackview 10.2 Tablet
    Sony Z3 Android Smartphone
    Samsung S9 Plus Smartphone
    Wacom Pro Medium Pen Pad
    Wacom Pro Small Pen Pad
    Wacom ExpressKey Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
  • Operating System
    Windows 11 Pro x64 [Latest release]
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 17 9700
    CPU
    i7 10750H
    Motherboard
    Stock
    Memory
    32 GB
    Graphics card(s)
    Stock Intel + GTX 1650 Ti
    Sound Card
    Stock 4 speaker
    Monitor(s) Displays
    Stock 17" + 32" 4K 3840 x 2160 HDR-10
    Screen Resolution
    3840 x 2400 HDR touchscreen
    Hard Drives
    2TB M2 NVMe
    PSU
    Stock
    Case
    Stock Aluminium / Carbon Fibre
    Cooling
    Stock + 2 fan cooling pad
    Mouse
    Stock Trackpad +Logi Mx Master 3 or MX Ergo Trackball
    Keyboard
    Stock Illuminated + Logi - MX Keys
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security 2021
    Other Info
    Also use an Adjustable Support for Laptop and Adjustable stand for monitor
I get the same with my ASUS VivoBook. 🤷‍♂️

I have the Turn Off Display set to 1 hour, plugged or battery..., I think if I close the lid for an hour or more, the laptop shuts down!

000284.png

11.jpg
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
My display does turn off when I close the lid!

I'ma run a 10 hour YT video with the current settings, with the lid closed and see what happens...,
... then I'll set everything to Do Nothing/Never and do the same......

... stay tuned...... 🕐🕑🕒🕓🕔🕕🕖🕗🕘.............................................
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
I have no such setting in the BIOS and the laptop behaved correctly under Win8.1
 

My Computer

System One

  • OS
    Windows 11
Sounds like it's a lack of suitable drivers, you'll need to check with the manufacturers if they are supporting Windows 11 on that laptop, and if so when will the drivers be made available
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 [Latest Release Preview] [Win11 PRO HighEnd MUP-00005 DD]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS to my design
    CPU
    AMD RYZEN 9 7950X OEM
    Motherboard
    *3XS*ASUS TUF B650 PLUS WIFI
    Memory
    64GB [2x32GB Corsair Vengeance 560 AMD DDR5]
    Graphics Card(s)
    3XS* ASUS DUAL RTX 4060 OC 8G
    Sound Card
    On motherboard Feeding SPDiF 5.1 system [plus local sound to each monitor]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160
    Hard Drives
    3XS Samsung 980Pro 2TB M.2 PCIe4 4 x 8TB Data + Various Externals from 1TB to 8TB, 10TB NAS
    PSU
    3XS Corsair RM850x 850w Fully Modular
    Case
    FDesign Define 7 XL BK TGL Case - Black
    Cooling
    3XS iCUE H150i ELITE Liquid Cool, Quiet Case fans
    Keyboard
    Wireless Logitec MX Keys + K830 [Depending on where I'm Sat]
    Mouse
    Wireless Logitec - MX Master 3S +
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security [Latest]
    Other Info
    Also run...
    Dell XPS 17 Laptop
    HP Laptop 8GB - Windows 10 Pro x64 HP 15.2"
    Nexus 7 Android tablet [x2]
    Samsung 10.2" tablet
    Blackview 10.2 Tablet
    Sony Z3 Android Smartphone
    Samsung S9 Plus Smartphone
    Wacom Pro Medium Pen Pad
    Wacom Pro Small Pen Pad
    Wacom ExpressKey Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
  • Operating System
    Windows 11 Pro x64 [Latest release]
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 17 9700
    CPU
    i7 10750H
    Motherboard
    Stock
    Memory
    32 GB
    Graphics card(s)
    Stock Intel + GTX 1650 Ti
    Sound Card
    Stock 4 speaker
    Monitor(s) Displays
    Stock 17" + 32" 4K 3840 x 2160 HDR-10
    Screen Resolution
    3840 x 2400 HDR touchscreen
    Hard Drives
    2TB M2 NVMe
    PSU
    Stock
    Case
    Stock Aluminium / Carbon Fibre
    Cooling
    Stock + 2 fan cooling pad
    Mouse
    Stock Trackpad +Logi Mx Master 3 or MX Ergo Trackball
    Keyboard
    Stock Illuminated + Logi - MX Keys
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security 2021
    Other Info
    Also use an Adjustable Support for Laptop and Adjustable stand for monitor
My display does turn off when I close the lid!

I'ma run a 10 hour YT video with the current settings, with the lid closed and see what happens...,
... then I'll set everything to Do Nothing/Never and do the same......

... stay tuned...... 🕐🕑🕒🕓🕔🕕🕖🕗🕘.............................................
... still playing......
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
It would help us help you if you would put your system specs info in your profile.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
It would help us help you if you would put your system specs info in your profile.
Been here for about six months and I still haven't gotten around to that yet!!! :smirk:
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
I still haven't gotten around to that yet!!!
I actually meant that for @Anixx as I hadn't noticed you had no specs either. You boys(???) need to jump right on that. :wink:
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I actually meant that for @Anixx as I hadn't noticed you had no specs either. You boys(???) need to jump right on that. :wink:
To be honest, I didn't think my specs were that great, certainly not worthy to be published!
Either that or I'm just too darn lazy!!! :wink:
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
@Edwin It has nothing to do with how great your specs are. If you have an issue, it's a reference for folks to use when offering suggestions... A starting point, if you will.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
@Edwin It has nothing to do with how great your specs are. If you have an issue, it's a reference for folks to use when offering suggestions... A starting point, if you will.
I hear ya! I wasn't really lookin for help, I just posted here to let the OP know they're not alone with this issue.
I'll get around to my specs one of these days! :wink:
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook

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