My Microsoft email address on the home page is not right?


Rapidrob

New member
Local time
6:07 AM
Posts
5
OS
Windows 11
I just upgraded from 10PRO to 11 today. If I click on the lower left task bar, a pop-up window says Microsoft needs to verify its me. I enter my security code number and it says it sent an email to a .net account with my email address which is .com at the end. If I try to "correct" it in the window it says that the .com address is not available???
But its me. If I go to Microsoft and log in,all is normal and my address is correct.
What gives.? How do I correct the .net mistake?
 

My Computer

System One

  • OS
    Windows 11
Welcome to the forum. If you are referring that your verification email is set up wrong in your MS account, you can change it. See if this article is of any help. I also suggest that you have a phone number as a verification method as well.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
This is still a problem I cannot correct. No matter what I add too,or change at Microsoft, if I try to add a photo to the start-up cartoon disk, it always ask to verify via a code sent to a .net address. NONE of my email address have a .net at Microsoft or anywhere else.
If I try to "correct" it in the window field I get "This address is not available" An endless loop of uselessness.
My Address is .com at my Microsoft account.
How in the wide,wide world dose one correct this incorrect .net address?
 

My Computer

System One

  • OS
    Windows 11
This is still a problem I cannot correct. No matter what I add too,or change at Microsoft, if I try to add a photo to the start-up cartoon disk, it always ask to verify via a code sent to a .net address. NONE of my email address have a .net at Microsoft or anywhere else.
If I try to "correct" it in the window field I get "This address is not available" An endless loop of uselessness.
My Address is .com at my Microsoft account.
How in the wide,wide world dose one correct this incorrect .net address?
I don't have a solution to your current problem, but you can go back to Windows 10 for the first 10 days after upgrading to Windows 11. The link below provides instructions for downgrading if you decide to implement that option.


Of course, my solution will only work provided everything was functional prior to upgrading.
 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV
There are several ways to can try to correct this without a clean install. It requires crating a new account. Since you are not verified it may not let you, but try these solutions in order. Once you get one solution to work STOP.
First backup any personal files that are important to you. COPY files from your old account and PASTE to a flash drive or external hard drive.


Solution #1 Create a new local user account as administrator

  1. Select Start > Settings > Accounts and then select Family & other users. (In some versions of Windows you'll see Other users.)
  2. Next to Add other user, select Add account.
  3. Select I don't have this person's sign-in information, and on the next page, select Add a user without a Microsoft account.
  4. Enter a user name, password, or password hint—or choose security questions—and then select Next.

Then change the new local user account to an administrator account
Select Start > Settings > Accounts .
  1. Under Family & other users, select the account owner name (you should see "Local account" below the name), then select Change account type.

    Under Account type, select Administrator, and then select OK.

  2. Sign out of your account and sign into the new account.

Solution #2 Enable hidden administrator account from command prompt
1. Open command prompt as administrator and type net user administrator /active:yes
2. Sign out of your account and sign in with the new administrator account. Once you are signed in, go back to Solution #1 and create a new local administrator account.

Solution #3 Enable Hidden Administrator account using installation media

Remove installation media and reboot Windows. Signin to hidden administrator account. Once you are signed in, go back to Solution #1 and create a new local administrator account. Log out of hidden administrator account and log in to newly created local account.

Once you have created a new local administrator account using any of these methods, COPY and PASTE your files into the new user account. If you want to change to a MS Account using your CORRECT email address you can go to settings-accounts and click change to Microsoft Account.

Once your new account is like you want it to be, delete the old account. Also disable the hidden administrator account by opening command prompt as administrator and typing net user administrator /active:no

If none of these work, you will need to do a clean install of Windows. Clean Install Windows 11 Clean Install Windows 11 Tutorial
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Have you checked your verification email settings as Glasskuter advised?

Log in to your Outlook account online with your browser then paste this into the browser address bar
https://account.live.com/proofs/manage/additional
to get to the page where you'll be able to add new verification methods and delete obsolete ones.

Denis
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447

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