NAS inaccessible


fixer

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My NAS has been running continuously for about 10 years but yesterday it became inaccessible from either File Explorer or a browser, yet the router is still seeing it fine with its usual IP. I've set up a temporary workaround using a spare HDD plugged into the router but really need some way to access the NAS and recover stuff. I've read that you can connect an NAS directly to a computer by giving both computer and NAS an IP in the same subnet range but as I can't access the NAS at all I can't see any way of doing so. It wouldn't be the first time I've missed something obvious, so hopefully I have this time too?

I have both Win 11 Pro and Win 10 Pro computers available to try any fixes.
 

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    Windows 11 Pro

glasskuter

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Are you per chance running an insider build? This was announced recently but it 's supposed to apply only to Home version. SMB1 now disabled by default for Windows 11 Home Insiders builds

Also, here is another thread of a user reporting a similar problem a few days ago. You might read through it to see if it applies to you.

There is a possibility the drive has failed.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.778
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900
    Memory
    32 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
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    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
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    MT
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    standard
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    Logitech wireless
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    Logitech wired
    Antivirus
    Defender+MWB Premium

Dru2

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My NAS has been running continuously for about 10 years but yesterday it became inaccessible from either File Explorer or a browser,

After 10 years are you sure there's no hardware issues. Have you checked? Just something to think about considering it was working fine and all of a sudden quit.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 (22000.778)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 11 Pro Dev 22H2 (build 25140.1000)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
    PSU
    laptop
    Case
    laptop
    Cooling
    Laptop cooling
    Mouse
    Logitech MX Anywhere 2S
    Keyboard
    Laptop
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security

fixer

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It might well be a hardware failure but how would I check? The NAS is an old Buffalo Linkstation with it's own operating system, Linux based I guess. I have tried it on different computers, both 10 and 11, but none can connect to it but the router still sees it.
 

My Computer

System One

  • OS
    Windows 11 Pro

Dru2

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It might well be a hardware failure but how would I check? The NAS is an old Buffalo Linkstation with it's own operating system, Linux based I guess. I have tried it on different computers, both 10 and 11, but none can connect to it but the router still sees it.
"If" you can access it from the net (doubtful), perhaps the OS may have some diagnostic tools to run?

Also, Is it possible to remove the drive(s) and plug them into a PC? If the drive9s) can be seen then, you know it isn't the drive.

And though the router may see it, it's probably because of the NAS' OS and hardware; the drive(s) on the other hand may be bad or dead, and why Windows can't see them. But that's just a guess.

Also, have you checked online to see if the vendor is still around? Perhaps they have some diagnostic tools?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 (22000.778)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 11 Pro Dev 22H2 (build 25140.1000)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
    PSU
    laptop
    Case
    laptop
    Cooling
    Laptop cooling
    Mouse
    Logitech MX Anywhere 2S
    Keyboard
    Laptop
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security

fixer

Member
Thread Starter
Local time
2:34 PM
Posts
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OS
Windows 11 Pro
I have completely removed it and am able to continue maintaining its basic functions using a network attached HDD. Not too happy about it being on 24/7 but that's all I can do at present. With the pressure off I can now look into taking the hardware apart to see what may be possible and checking what Buffalo may be able to provide. Thanks for the suggestions, I'll update you if anything of wider interest comes up.
 

My Computer

System One

  • OS
    Windows 11 Pro
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