Need Camera driver HP Spectre 15-eb1### Laptop. None on HP site


cognus

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Please guys, i need just a little help here. Running Windows 21H2 build 22000.469
Yes I've flipped the switch [on the side of the laptop]

This HP Spectre 15-eb1*** has NO camera in Device Manager. NO imaging device except a printer. There is no "Camera" category in Device Manager. I have exposed all hidden devices, and run down the ones that were cryptic and none of those devices is a camera. I know where the physical switch is and flipped it. I do not know if the switch itself is good:: the only indication is a simple cam icon that is either clear when you flip "on", or slashed when switch "off". There is no cam LED lit. all camera settings in "Settings" are promiscuous. There is no virus nor antivirus problem. The system is lightly used, no iffy programs or services. There are no settings in BIOS camera-related.
The BIOS is updated to the latest: when I first started working on it, it had the immediate predecessor BIOS.

I have no way of knowing what device [mftr, HW ID, anything] is SUPPOSED to be there, because HP only lists Windows 10 versions [3] and one entry for Windows 11: NONE OF which show a camera driver anywhere in the stack of drivers, so it is possible that it is aggregated under some other driver install package but nothing in the descriptions even hints at such.
I have working examples of HP's with CAmeras working, and one is Generic [that is, using a basic MS driver] and the other is Realtek. I can force-load those drivers but no devices found. It smells like a BIOS issue, but I have had this same sort of mystery with BT radios a number of times: NO clue anywhere to the device's existence UNTIL the device install package is found and run, then it appears.

If you have a Spectre laptop could you please post the Driver detail?
 

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CornishRattler

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BunnyJ

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thank you for this.
unfortunately it is a card reader driver, not a camera
All you should have to do is attach the card reader to the USB port and transfer the images. I do a similar thing with my camera but I can plug the camera directly to my PC with a cable.

No drivers are needed to accomplish this.
 

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glasskuter

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Is your computer new and the camera is not detected or did your have a working camera driver before you upgraded from 10 to 11. If it disappeared after an upgrade, then something may have gone wrong during the upgrade process. Otherwise, I would lean toward it being a hardware issue, either a loose cable on the mobo, a defective camera, or a mobo problem. Normally, Windows 10 and 11 both automatically detect a camera using the driver from their database.
 

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bobkn

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All you should have to do is attach the card reader to the USB port and transfer the images. I do a similar thing with my camera but I can plug the camera directly to my PC with a cable.

No drivers are needed to accomplish this.
The OP is looking for a webcam driver for his laptop. The driver in post 2 is for a built-in card reader.
 

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spapakons

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Hello! Press F10 while booting to go to BIOS. Have a look if the camera is disabled from there. Also have a look at your F1, F2 etc keys. One of them might toggle the camera on/off. The key should work either alone or with FN, depending on setting. I have seen a couple of models that they have a F key to switch on/off the camera and a physical switch. Both must be on for camera to work. After the camera is detected, try installing the Windows 10 driver from HP's site.
 

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    Acer Extensa 5630EZ
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    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
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    Acer Extensa 5630
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    4GB
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    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
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    Windows 11 Pro v21H2 (build 22000.739)
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    Custom-built PC
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    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
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    Asus P8H61 s1155 ATX
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    2x Kingston Hyper-X Blu 8GB DDR3-1600
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    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
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    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

Hazel123

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I have an HP Spectre X360 13 and Windows loaded all drivers. Could you reinstall 10, copy the driver and then reinstall 11?
 

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spapakons

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I think the problem of the OP is that the camera is not detected at all, not missing driver. If it is enabled in BIOS and with both the physical switch and the F key and again is not detected we have a rare case of wrong chipset drivers. In this rather rare case, installing the latest official chipset drivers should fix the issue and the camera will be detected. In worst case, reinstall Windows 11 and before doing anything else update the chipset drivers, as any other drivers depend on that.
 

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    Windows 11 Pro 21H2 64-bit (build 22000.739)
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    Acer Extensa 5630EZ
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    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
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    Acer Extensa 5630
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    4GB
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    Mobile Intel(R) GMA 4500M (Mobile 4 series)
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    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
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    1
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    1280x800
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    VDSL 50 Mbps
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    MICROSOFT EDGE
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    WINDOWS DEFENDER
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    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v21H2 (build 22000.739)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
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    Thermaltake Litepower RGB 550W Full Wired
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    100Mbps
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    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

zbook

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I have no way of knowing what device [mftr, HW ID, anything] is SUPPOSED to be there, because HP only lists Windows 10 versions [3] and one entry for Windows 11: NONE OF which show a camera driver anywhere in the stack of drivers, so it is possible that it is aggregated under some other driver install package but nothing in the descriptions even hints at such.
I have working examples of HP's with CAmeras working, and one is Generic [that is, using a basic MS driver] and the other is Realtek. I can force-load those drivers but no devices found. It smells like a BIOS issue, but I have had this same sort of mystery with BT radios a number of times: NO clue anywhere to the device's existence UNTIL the device install package is found and run, then it appears.


Open device manger > click view > click show hidden devices > manually expand all rows > post images or share links into this thread using one drive, drop box, or google drive.

Open the HP website > support and drivers ( Official HP® Drivers and Software Download | HP® Customer Support ) > enter the computer's serial number > view drivers > post a URL into this thread
 

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spapakons

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The camera would be either in the Imaging Devices section or in the USB section, if detected. See if there are any Unknown devices.
 

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    Windows 11 Pro 21H2 64-bit (build 22000.739)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
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    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
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    1
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    1280x800
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    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v21H2 (build 22000.739)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

torchwood

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please recheck your Bios settings.....
Advanced >> Built in Devices... YOU SHOULD HAVE .... Integrated Camera checked
note you have to scroll down to see it
if its NOT then nothing will show in device manager

No device found... message can be caused by a dissabled device setting
 

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The-Hive

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Just a thought have you allowed apps camera access in settings
 

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    32GB
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    Dual Boot Windows 11 Pro / Windows 11 Pro Dev build
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    Dell Inspiron 3501
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    11th Gen i-7 2.80 gb
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torchwood

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if the device isn't showing he wont get that far
should have said had the exact same prob on my HP comp
(have access to 3 HP models and there all running different camera device drivers MS/Sonics/LuxVisions)
 

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    w7/10/11ip
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The-Hive

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My old pc has no camera but the option is there in settings
 

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    Windows 11 Pro
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    Alienware Area 51m R2
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    10th Gen Core i9 10900K
    Memory
    32GB
    Graphics Card(s)
    Geforce RTX 2080 Super
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    Nvidia HD
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    1920x1080
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    C: Samsung 2TB P981A
    D: Samsung 2TB 970 Evo
    Case
    Dark side of the moon
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    Alienware AW610M
    Browser
    Chrome and Firefox
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    Norton
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    Killer E3000 Ethernet Controller
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    Alienware Z01G Graphic Amplifier
    Tobii Eye Tracker
  • Operating System
    Dual Boot Windows 11 Pro / Windows 11 Pro Dev build
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen i-7 2.80 gb
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    16Gb
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    1920 x 1080
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Fabler2

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Check there isn't a small kill switch near the SD card reader.
 

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    ASUSTeK COMPUTER INC. X509DA (FP5)
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    ACER
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    AMD Ryzen 7 5800H / 3.2 GHz
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    CZ Scala_CAS (FP6)
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    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
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    Realtek Audio. NVIDIA High Definition Audio
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    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
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cognus

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The finale was that there are issues with several HP models that the cable simply detaches - the connector has no screws [too tight of a space], relying on a defective adhesive and the proximity of the display panel back to hold it in place. I think that is the issue with this.
All the above advice is sound [most anyway] but in this model there is nothing in ami BIOS about camera. Nothing in hidden devices. Nothing anywhere recorded because it is all reliant on detection.
A helpful soul on another forum, with a WORKING example of this model confirmed what I thought about driver, just relying on the windows catalog to select one, a Microsoft published driver that identifies the dev as a HP HD cam [note not even FHD... in a 1600 dollar unit]. It was actually somewhat tedious finding anyone that first, had a clue whether their Spectre x360 unit had a working cam.
The model is pretty easy to make a big mess of if you open it up - out-of-warranty HP does an owner the "favor" of diagnosis for $200, with the owner responsible for shipping both ways! lol
see there are all three images there - scroll vertically
 

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blasirl

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I may be late to the party, but I have a HP Spectre x360 Convertible 15T-eb100.
Sorry for the blurry pictures, my camera sucks.

1644530993492.png
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Camera Switch - compressed.jpg

Camera Switch location - compressed.jpg
 

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    Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible 15T-eb100
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.70 G
    Motherboard
    HP 8812 Version 55.19
    Memory
    16.0 GB (15.6 GB usable)
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics (iRISx) - discrete graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Dell
    Screen Resolution
    HP Laptop: 3840x2160, Dell external 1680x1050
    Hard Drives
    NVMe KXG60ZNV512G KIOXIA (NTFS) SSD
    external Samsung 980 PRO PCle 4.0 NVMe M.2 SSD
    (want to make this the internal drive somehow)
    PSU
    135 W Smart AC power adapter
    Case
    emerald cut
    Keyboard
    external HP USB slim KB - PH0U
    Mouse
    Logitech M510
    Internet Speed
    10.3 mbps download, 0.91mbps upload
    Browser
    Chrome Version 97.0.4692.99 (Official Build) (64-bit)
    Antivirus
    Norton 360
    Other Info
    1. Power AC input
    2. HDMI 2.0b12
    3. Audio combo jack
    4. MicroSD reader
    5. Webcam Kill Switch
    6. USB 3.2 Gen 2 Type-A
    7. USB 3.2 Gen 2 Type-C™
    8. USB 3.2 Gen 2 Type-C™ with Thunderbolt™ 312
    Synaptics Precision Touchpad
    64-bit operating system, x64-based processor
    Pen and touch support with 10 touch points w/Windows Ink installed
  • Operating System
    Windows 10 Pro 64
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360-15t Touch Convertible
    CPU
    i7
    Memory
    16GB
    Graphics card(s)
    Intel Iris - Inteli76560U Processor Intel HD Graphics 16GB
    Monitor(s) Displays
    15.6" UHD WLED Display -Touch S
    Screen Resolution
    3840x2160
    Hard Drives
    1TB PCIe(R) NVMe M.2 SSD
    Browser
    Chrome
    Antivirus
    Norton
    Other Info
    I am currently locked out of this system by Microsoft. I cannot prove ownership so I an stuck at this point

    Web Cam, Dual Mic's, Active Stylus Pen, Backlit KB
    Thunderbolt 3
    One USB-A 3.0 port, two SuperSpeed USB 10Gbps

blasirl

Bring Order to Chaos
Local time
8:42 AM
Posts
63
OS
Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2
Funny thing is, I reread the post and seen that I did not post the driver info so I went back get it and the Camera section is gone,

1644533907926.png
Then I remembered to show hidden devices again SMFH!

1644534032676.png1644534063741.png
1644534082294.png1644534104950.png
1644534156819.png
1644534127062.png

1644534191475.png1644534211073.png
1644534229515.png1644534244627.png
1644534268608.png
1644534291613.png
 

My Computers

System One System Two

  • OS
    Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible 15T-eb100
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.70 G
    Motherboard
    HP 8812 Version 55.19
    Memory
    16.0 GB (15.6 GB usable)
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics (iRISx) - discrete graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Dell
    Screen Resolution
    HP Laptop: 3840x2160, Dell external 1680x1050
    Hard Drives
    NVMe KXG60ZNV512G KIOXIA (NTFS) SSD
    external Samsung 980 PRO PCle 4.0 NVMe M.2 SSD
    (want to make this the internal drive somehow)
    PSU
    135 W Smart AC power adapter
    Case
    emerald cut
    Keyboard
    external HP USB slim KB - PH0U
    Mouse
    Logitech M510
    Internet Speed
    10.3 mbps download, 0.91mbps upload
    Browser
    Chrome Version 97.0.4692.99 (Official Build) (64-bit)
    Antivirus
    Norton 360
    Other Info
    1. Power AC input
    2. HDMI 2.0b12
    3. Audio combo jack
    4. MicroSD reader
    5. Webcam Kill Switch
    6. USB 3.2 Gen 2 Type-A
    7. USB 3.2 Gen 2 Type-C™
    8. USB 3.2 Gen 2 Type-C™ with Thunderbolt™ 312
    Synaptics Precision Touchpad
    64-bit operating system, x64-based processor
    Pen and touch support with 10 touch points w/Windows Ink installed
  • Operating System
    Windows 10 Pro 64
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360-15t Touch Convertible
    CPU
    i7
    Memory
    16GB
    Graphics card(s)
    Intel Iris - Inteli76560U Processor Intel HD Graphics 16GB
    Monitor(s) Displays
    15.6" UHD WLED Display -Touch S
    Screen Resolution
    3840x2160
    Hard Drives
    1TB PCIe(R) NVMe M.2 SSD
    Browser
    Chrome
    Antivirus
    Norton
    Other Info
    I am currently locked out of this system by Microsoft. I cannot prove ownership so I an stuck at this point

    Web Cam, Dual Mic's, Active Stylus Pen, Backlit KB
    Thunderbolt 3
    One USB-A 3.0 port, two SuperSpeed USB 10Gbps

Winuser

Well-known member
Pro User
VIP
Local time
9:42 AM
Posts
2,910
OS
Windows 11
All you should have to do is attach the card reader to the USB port and transfer the images. I do a similar thing with my camera but I can plug the camera directly to my PC with a cable.

No drivers are needed to accomplish this.
I think the camera is built into the laptop.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security
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