New laptop has HDR but in settings I can't turn it on even though is says supportred


Logical Ron

Active member
Local time
7:43 AM
Posts
120
OS
Windows 11 Pro version 22H2 build 22621.3155
How can I see on my new laptop if HDR is turned on or not? how to test is HDR is turned on

Also a second issue, I uninstalled the office trial when I first setup win 11 but there is still the office trial programs listed in the start menu. I signed out of the MS account I had to sign in with to install Win 11 and now on local account. Do I need to do anything else to stop MS account ?
 

My Computer

System One

  • OS
    Windows 11 Pro version 22H2 build 22621.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    I built my system
    CPU
    Intel Core i7-12700KF Desktop Processor 12 (8P+4E) Core
    Motherboard
    MSI MAG Z790 Tomahawk WiFi Gaming Motherboard
    Memory
    CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 6000MHz CL36 Intel XMP iCUE
    Graphics Card(s)
    Gigabyte GeForce RTX™ 3060 GAMING OC 12G (rev. 2.0)
    Sound Card
    onboard
    Monitor(s) Displays
    (2) Samsung S24E310HL 23.6-Inch Screen LED-Lit Monitors
    Screen Resolution
    1920 x 1080
    Hard Drives
    (3) SAMSUNG Electronics 870 EVO 2TB 2.5 Inch SATA III Internal SSD for storage
    (1) Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD for OS
    PSU
    Corsair RM750e Fully Modular Low-Noise ATX Power Supply
    Case
    Carbide Series™ Air 540 High Airflow ATX Cube Case
    Cooling
    Thermalright Peerless Assassin 120 SE CPU Air Cooler
    Keyboard
    Logitech K800
    Mouse
    Logitech MX Master
    Internet Speed
    680 Mbps
    Browser
    Chrome as default with Firefox as well
    Antivirus
    Avira Pro
Go To: Settings> System> Display
Under HDR Video Streaming you should see a Toggle, make sure it's flipped to the On Position.
 

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2 (OS Build 22631.3155)
    Computer type
    Laptop
    Manufacturer/Model
    Asus Zenbook Flip 15 - UX562UG Q508U
    CPU
    AMD Ryzen 7 5700U with Radeon Graphics - 1.8GHz
    Motherboard
    ASUSTeK COMPUTER INC. UX562UG Q508U
    Memory
    8gb ddr4
    Graphics Card(s)
    nVIDIA GeForce MX450 4gb / AMD Radeon Graphics 512mb
    Sound Card
    AMD High Definition Audio Device - Harman/Kardon
    Monitor(s) Displays
    My Asus_Splendid - Four-Sided NanoEdge Touchsereen
    Screen Resolution
    1920 x 1080p x 60 hertz
    Hard Drives
    1TB WD Blue SN570 SSD
    Mouse
    Logitech Anywhere Mouse - Asus Precision Touchpad
    Browser
    Microsoft Edge
Go To: Settings> System> Display
Under HDR Video Streaming you should see a Toggle, make sure it's flipped to the On Position.
Thanks I checked that but I think it is grayed out and I can't tell if HDR is on of not. This is what my settings look like.
0001.jpg

Under "Use HDR" as you can see it is grayed out and I can't enable with toggle
 

My Computer

System One

  • OS
    Windows 11 Pro version 22H2 build 22621.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    I built my system
    CPU
    Intel Core i7-12700KF Desktop Processor 12 (8P+4E) Core
    Motherboard
    MSI MAG Z790 Tomahawk WiFi Gaming Motherboard
    Memory
    CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 6000MHz CL36 Intel XMP iCUE
    Graphics Card(s)
    Gigabyte GeForce RTX™ 3060 GAMING OC 12G (rev. 2.0)
    Sound Card
    onboard
    Monitor(s) Displays
    (2) Samsung S24E310HL 23.6-Inch Screen LED-Lit Monitors
    Screen Resolution
    1920 x 1080
    Hard Drives
    (3) SAMSUNG Electronics 870 EVO 2TB 2.5 Inch SATA III Internal SSD for storage
    (1) Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD for OS
    PSU
    Corsair RM750e Fully Modular Low-Noise ATX Power Supply
    Case
    Carbide Series™ Air 540 High Airflow ATX Cube Case
    Cooling
    Thermalright Peerless Assassin 120 SE CPU Air Cooler
    Keyboard
    Logitech K800
    Mouse
    Logitech MX Master
    Internet Speed
    680 Mbps
    Browser
    Chrome as default with Firefox as well
    Antivirus
    Avira Pro
Thanks I checked that but I think it is grayed out and I can't tell if HDR is on of not. This is what my settings look like.
View attachment 93386

Under "Use HDR" as you can see it is grayed out and I can't enable with toggle
Your answer is right in front of you.

You power settings are preventing it from being turned on.
 

My Computers

System One System Two

  • OS
    Windroid 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    Intel Core i9-14900K Raptor Lake Refreshed 6.0 GHZ
    Motherboard
    MSI MAG Z790 Tomahawk WiFi
    Memory
    32GB (2x16) GSKILL Trident Z5 RGB Series (Intel XMP 3.0) DDR5 RAM 6700MT/s
    Graphics Card(s)
    MSI Gaming GeForce RTX 4070 12GB
    Sound Card
    Onboard Realtek® ALC4080 Codec
    Monitor(s) Displays
    Monitor #1 Samsung Odyssey G50A WQHD G-Sync HDR10 Monitor #2 HP LA1911
    Screen Resolution
    2560x1440 and 1280x1024
    Hard Drives
    Samsung 980 PRO SSD 1TB PCIe 4.0 NVMe Gen 4 Gaming M.2 (150GB System / 850GB More Games)
    Crucial CT2000MX500SSD1 2TB (Games)
    Western Digital Green WD40EZRX 4TB (Data/Backup)
    Western Digital Blue WD60EZAZ 6TB (Storage)
    Western Digital Blue WD60EZAZ 6TB (Media)
    PSU
    Rosewill Hive-750S
    Case
    Cooler Master Elite 430 Mid Tower
    Cooling
    Cooler Master ML240L V2 Liquid CPU cooler + 3x120mm in + Isolated PSU Standard upward flow
    Keyboard
    Microsoft Natural Elite White PS/2 (with usb adapter)
    Mouse
    Microsoft D67-00001 Trackball Optical Mouse (rebuilt with ceramic bearings)
    Internet Speed
    350Mb/s hard wired
    Browser
    Edge, FF, Tor
    Antivirus
    Win Def
    Other Info
    Razer Tartarus V2 Gaming Keypad
    Logitech Z-5500 5.1 THX 505w (Orignal 10" Sub with (Fr, Rr, Ctr) Polk Audio satellites
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    Intel Core i9-14900K Raptor Lake Refreshed 6.0 GHz FCLGA1700 (Gen 14)
    Motherboard
    MSI MAG Z790 Tomahawk WiFi
    Memory
    32GB (2x16) GSKILL Trident Z5 RGB Series (Intel XMP 3.0) DDR5 RAM 6700MT/s
    Graphics card(s)
    MSI Gaming GeForce RTX 3060Ti 8GB
    Sound Card
    Onboard Realtek® ALC4080 Codec
    Monitor(s) Displays
    Monitor #1 Samsung Odyssey G50A WQHD G-Sync HDR10 Monitor #2 Samsung TU7000 55" TV
    Screen Resolution
    2560x1440 and 3840x2160
    Hard Drives
    Samsung 980 PRO SSD 1TB PCIe 4.0 NVMe Gen 4 Gaming M.2 (System)
    Samsung 980 PRO SSD 2TB PCIe 4.0 NVMe Gen 4 Gaming M.2 (Games)
    Crucial CT1000MX500SSD1 1TB (More Games)
    WD Green WD20EZRX 2TB (Data/Backup)
    WD Blue WD60EZAZ 6TB (Media)
    PSU
    Rosewill Hive-750S
    Case
    Cooler Master N400 NSE-400-KKN2 Mid-Tower
    Cooling
    Cooler Master ML240L V2 Liquid CPU cooler + 3x120mm in + 2x120mm + Isolated PSU Reverse flow front exhaust
    Mouse
    MSI G20 Elite and Logitech MK345 Wireless
    Keyboard
    Logitech MK345 Wireless
    Internet Speed
    350Mb/s hard wired
    Browser
    Edge
    Antivirus
    Win Def
    Other Info
    Razer Tartarus Gaming Keypad
    MSI GC30 Gaming Controller (Xbox style)
You power settings are preventing it from being turned on.
Thanks, Duh! power is the first thing I do on a new laptop, I just haven't had a new one in a while. Thanks HDR resolved.

If anyone wants to help with the MS trial software which is the second part of the OP
 

My Computer

System One

  • OS
    Windows 11 Pro version 22H2 build 22621.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    I built my system
    CPU
    Intel Core i7-12700KF Desktop Processor 12 (8P+4E) Core
    Motherboard
    MSI MAG Z790 Tomahawk WiFi Gaming Motherboard
    Memory
    CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 6000MHz CL36 Intel XMP iCUE
    Graphics Card(s)
    Gigabyte GeForce RTX™ 3060 GAMING OC 12G (rev. 2.0)
    Sound Card
    onboard
    Monitor(s) Displays
    (2) Samsung S24E310HL 23.6-Inch Screen LED-Lit Monitors
    Screen Resolution
    1920 x 1080
    Hard Drives
    (3) SAMSUNG Electronics 870 EVO 2TB 2.5 Inch SATA III Internal SSD for storage
    (1) Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD for OS
    PSU
    Corsair RM750e Fully Modular Low-Noise ATX Power Supply
    Case
    Carbide Series™ Air 540 High Airflow ATX Cube Case
    Cooling
    Thermalright Peerless Assassin 120 SE CPU Air Cooler
    Keyboard
    Logitech K800
    Mouse
    Logitech MX Master
    Internet Speed
    680 Mbps
    Browser
    Chrome as default with Firefox as well
    Antivirus
    Avira Pro
Thanks, Duh! power is the first thing I do on a new laptop, I just haven't had a new one in a while. Thanks HDR resolved.

If anyone wants to help with the MS trial software which is the second part of the OP
No worries. We've all have those moments.

Your brain makes your eyes not see things it doesn't expect.
 

My Computers

System One System Two

  • OS
    Windroid 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    Intel Core i9-14900K Raptor Lake Refreshed 6.0 GHZ
    Motherboard
    MSI MAG Z790 Tomahawk WiFi
    Memory
    32GB (2x16) GSKILL Trident Z5 RGB Series (Intel XMP 3.0) DDR5 RAM 6700MT/s
    Graphics Card(s)
    MSI Gaming GeForce RTX 4070 12GB
    Sound Card
    Onboard Realtek® ALC4080 Codec
    Monitor(s) Displays
    Monitor #1 Samsung Odyssey G50A WQHD G-Sync HDR10 Monitor #2 HP LA1911
    Screen Resolution
    2560x1440 and 1280x1024
    Hard Drives
    Samsung 980 PRO SSD 1TB PCIe 4.0 NVMe Gen 4 Gaming M.2 (150GB System / 850GB More Games)
    Crucial CT2000MX500SSD1 2TB (Games)
    Western Digital Green WD40EZRX 4TB (Data/Backup)
    Western Digital Blue WD60EZAZ 6TB (Storage)
    Western Digital Blue WD60EZAZ 6TB (Media)
    PSU
    Rosewill Hive-750S
    Case
    Cooler Master Elite 430 Mid Tower
    Cooling
    Cooler Master ML240L V2 Liquid CPU cooler + 3x120mm in + Isolated PSU Standard upward flow
    Keyboard
    Microsoft Natural Elite White PS/2 (with usb adapter)
    Mouse
    Microsoft D67-00001 Trackball Optical Mouse (rebuilt with ceramic bearings)
    Internet Speed
    350Mb/s hard wired
    Browser
    Edge, FF, Tor
    Antivirus
    Win Def
    Other Info
    Razer Tartarus V2 Gaming Keypad
    Logitech Z-5500 5.1 THX 505w (Orignal 10" Sub with (Fr, Rr, Ctr) Polk Audio satellites
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    Intel Core i9-14900K Raptor Lake Refreshed 6.0 GHz FCLGA1700 (Gen 14)
    Motherboard
    MSI MAG Z790 Tomahawk WiFi
    Memory
    32GB (2x16) GSKILL Trident Z5 RGB Series (Intel XMP 3.0) DDR5 RAM 6700MT/s
    Graphics card(s)
    MSI Gaming GeForce RTX 3060Ti 8GB
    Sound Card
    Onboard Realtek® ALC4080 Codec
    Monitor(s) Displays
    Monitor #1 Samsung Odyssey G50A WQHD G-Sync HDR10 Monitor #2 Samsung TU7000 55" TV
    Screen Resolution
    2560x1440 and 3840x2160
    Hard Drives
    Samsung 980 PRO SSD 1TB PCIe 4.0 NVMe Gen 4 Gaming M.2 (System)
    Samsung 980 PRO SSD 2TB PCIe 4.0 NVMe Gen 4 Gaming M.2 (Games)
    Crucial CT1000MX500SSD1 1TB (More Games)
    WD Green WD20EZRX 2TB (Data/Backup)
    WD Blue WD60EZAZ 6TB (Media)
    PSU
    Rosewill Hive-750S
    Case
    Cooler Master N400 NSE-400-KKN2 Mid-Tower
    Cooling
    Cooler Master ML240L V2 Liquid CPU cooler + 3x120mm in + 2x120mm + Isolated PSU Reverse flow front exhaust
    Mouse
    MSI G20 Elite and Logitech MK345 Wireless
    Keyboard
    Logitech MK345 Wireless
    Internet Speed
    350Mb/s hard wired
    Browser
    Edge
    Antivirus
    Win Def
    Other Info
    Razer Tartarus Gaming Keypad
    MSI GC30 Gaming Controller (Xbox style)
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