New laptop -- issues (defender and stalls)


compiler

Active member
Local time
10:38 AM
Posts
71
OS
W11
Just got my new Dell. First experience with W11. Three items at the moment: In increasing order of severity, they are:

1) I am going to remove bloatware. Any suggestions?

2) I removed Mcafee, and I'm using Defender. BUT when I right click on a file, "scan with Microsoft Defender" is NOT one of my choices. How do I fix this?

3) Speed of my computer is terrible. At times, it flies beautifully. But then it stalls to the point I get ugh...no internet connection. D/l a file is painful. This does it regardless of which browser I'm using. I wonder if I screwed up by getting only 8 gb RAM. My Acer W10 has only 8 gb of RAM and it's very speedy. Is stalling as I described possibly due to not enough RAM? I am not a gamer. Just use the computer for web-surfing, email, assorted spreadsheets/word processing.

I never thought that W11 takes more RAM than W10. Will I mess up my warranty if I add more RAM?

Mel
 
Windows Build/Version
22000 348; 21H2

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
1) I'd get rid of every trial software, and anything that looks like Dell was paid to add it.

2) It's another level down. Right click, then click on "select more options".

3) 8GB should be adequate. For starters, I'd look at Task Manager to see what process is hogging the CPU.

I don't know Dell's policy on do-it-yourself RAM upgrades. The laptop has to be partially disassembled to do that.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
I wonder if I screwed up by getting only 8 gb RAM. My Acer W10 has only 8 gb of RAM and it's very speedy. Is stalling as I described possibly due to not enough RAM?
Not likely, I have Windows 11 running well in 4GB RAM on some of my machines.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
Hello and welcome to the forum,
I have a new Dell that is 4 months old. Regarding the pre-installed software, you can safely remove any of it. However, there are a few caveats to know before you choose what to remove.

Dell Type-C Status Display app.- Unless you are connecting an external monitor to you type-C port, get rid of it.

Dell Digital Delivery- Unless you purchased additional software from Dell when you bought the laptop, get rid of it

Dell Optimizer. This is supposed to be an artificial intelligence program that adapts our systems to the way we work. I saw no negative effect of it so I kept it.

Dell Watchdog Timer-this provides a mechanism to reboot the system if it is not responding. Can be safely removed IF it is turned off in bios first. My PC did not have it turned on so I removed it.

***Dell Command Update- This automates driver and bios updates from Dell. I kept this one.

***Support Assist- (Listed separately in all apps and not under Dell-) This is an optimizer program that can also test your hardware. It can be uninstalled but I kept it.
*** You can disable both these programs in services to keep them from auto-starting. When you want to use them , enable and start the service.

Regarding ram, Windows 11 should run fine on 8 gb unless you use memory intensive applications. I did, however, add more ram to my PC. You can use task manager (right click on start button to open) to monitor your ram use before you decide to add more.

The specs on your laptop says you have 2 dimm slots. Make sure you have matching ram. You can read here about how you can configure your ram. Inspiron 15 5510 Setup and Specifications | Dell Vietnam

Regarding McAfee, to completely remove it you should have used the McAfee Consumer Product Removal tool (MCPR)
Removing it the normal way leaves traces of it behind. Try running the tool to see if it will cleanup after the fact . https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view

To add 'Scan with Windows Defender' to the context menu use see this tutorial Add or Remove Scan with Microsoft Defender Context Menu in Windows 10

Hope this helps.
But then it stalls to the point I get ugh...no internet connection.
There may be a new driver that will help this. Run Dell Command Update to see if Dell has a new one.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I thought of something else you should be aware of.

Most Dell laptops only support modern sleep as opposed to S3 sleep that we are all used to. As a result, laptops do not 'behave' as we are accustomed to. Modern standby has serious issues which include overheating, battery drain, and loss of certain functionality when the laptop is on battery power and enters S0 sleep. It's not an OS issue, but the lack of S3 support in the hardware (bios). People buy these laptops unknowingly of this and what problems arise from it. Depending on how one uses their laptop it can cause havoc on the batteries and constant overheating of their hardware if the laptop is carried in a case.

If you will be using your laptop on AC power, this shouldn't be an issue, but if you will use it mostly on battery power, I suggest you disable sleep and enable hibernation. That's not a fix for the problem but a workaround other users have resorted to as well as turning their laptops off when inside a case or not in use for extended periods.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
If you will be using your laptop on AC power
My HP laptop over heated while in sleep mode and plugged in. I was finished using my laptop, so I closed all programs (Or at least I think I did) closed the lid and left it plugged in. When I went to use the laptop the next day it was so hot that it wouldn't turn on. I thought for sure that it was fried. We had a short power outage that night so it's possible that had something to do with it. Once it cooled off it started working again. The only problem is that it now runs hotter than it used to. The two exhausts fans work so I'm thinking that I might have to take the back off and reapply the thermal paste.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Thanks. You have confirmed that 8 gb should be just fine for my purposes. I will eliminate the crud (thanks for the suggestions) and update drivers and the bios too as Dell suggested doing that. I had called them but computer suddenly was working fine and at the time I thought problem was eliminated.

I also use One Drive. Could that somehow have anything to do with it?

Mel
 

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Glass:

You said:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
To add 'Scan with Windows Defender' to the context menu use see this tutorial Add or Remove Scan with Microsoft Defender Context Menu in Windows 10
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
This is a .reg adjustment. But I have W11. Would this work in my case?

Incidentally, on my W10 computer, I dropped Norton and went with Defender. I had to use the Norton Removal Tool to remove some vestiges. Guess it's the same with McAfee.

I'll get to my new Dell later tonight and let folks know what happens

Mel
 

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
Would this work in my case?
Should be the same. If for some reason it doesn't work, You can use the other reg file to remove.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Just got my new Dell. First experience with W11. Three items at the moment: In increasing order of severity, they are:

1) I am going to remove bloatware. Any suggestions?

2) I removed Mcafee, and I'm using Defender. BUT when I right click on a file, "scan with Microsoft Defender" is NOT one of my choices. How do I fix this?

3) Speed of my computer is terrible. At times, it flies beautifully. But then it stalls to the point I get ugh...no internet connection. D/l a file is painful. This does it regardless of which browser I'm using. I wonder if I screwed up by getting only 8 gb RAM. My Acer W10 has only 8 gb of RAM and it's very speedy. Is stalling as I described possibly due to not enough RAM? I am not a gamer. Just use the computer for web-surfing, email, assorted spreadsheets/word processing.

I never thought that W11 takes more RAM than W10. Will I mess up my warranty if I add more RAM?

Mel
Bloatware removal - both Dell and Windows. RevoUninstaller (freeware version is adequate) And run the Advanced cleanup option when the uninstall is finished. Don't reboot, even if prompted, until the clean option is finished.

And as far as bloatware goes, I consider proprietary brand system checking/monitoring software in that category (i.e. not just adware-type add-ons). This type of software is only duplicating what Windows can already do/does and is not necessary.

Depending on how confident and experienced you are, the ultimate is a wipe and clean install of a "fresh" download of Win 11. Always use Macrium Reflect (freeware) to create an image of the existing drive, just in case things go pear-shaped.

Does the system have Optane? You might need to turn that off to create the image.

Slow speed is down to bloatware (particularly system monitoring software) set to run at startup and run in the background, chewing up resources. If you don't want to uninstall, just turn it off (Disable) from Startup : access by Ctrl+Alt+Del (Task Manager) > Task Manager > if tabs along top don't show a Startup tab, click More Details at the bottom of the TM window) > Startup tab > select item > Disable. Do a couple at a time and reboot, makes it easier to identify if problems occur (rather than doing a heap at once and then not knowing which was the culprit that caused an issue)

Bit of a cleanup first before worrying about more RAM. I'm running a clean install of W11 on an old Dell "door-stop/house-brick" laptop with 2GB RAM ... smooth as!! A freeware office suite, web (multiple browsers) and 3rd pay email client. No probs.

And yes, unless it's done by Dell, I suspect the warranty would be jeopardised (or at least open up a good excuse for the manufacturer to deny warranty ... and that sort of thing is not isolated to Dell).
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro (latest upadte ... anally always)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
OK I may have a clue. I checked Event Viewer. There are a ton of errors there, as is often the case (allows scammers to be more convincing, but I digress). Anyway, almost all of the errors are network errors. When I click some of them, it says something to the effect that Intel says an adapter is not working. The other just says Intel and I think some code #.

Is there a .drv for this. Should I go into Device Management and remove then add it (can I even do this?)

Mel
 

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
There are a LOT of updated drivers and firmware for that laptop. I didn't know your service tag but I pulled up the Dell page for that model. If you aren't familiar with updating drivers and firmware it is best to let Dell update them for you. If you didn't remove it, open Dell Command Update. Click 'check' and it should install any new drivers for the device. That's the best way.
Alternately you can go to Support for Inspiron 15 5510/5518 | Drivers & Downloads | Dell US
There you can select "let Dell automatically find drivers and updates" OR you can search and manually install them yourself.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Still no joy on the main issue. HOWEVER, one nagging issue has been solved!! The Defender-right click no context menu has been solved. The registry tweak from the article posted above worked. I had to reboot after the tweak. Also, I did use the Macrium removal tool. They say it worked. That did not resolve the Defender issue, but as I said, the aforementioned tweak did that. Currently doing a full scan on new computer, then Macrium b/u. Next order of business -- probably tomorrow -- will be the .drv's

Mel
 

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
I went to Event Viewer trying to get the exact wording of the errors, but I couldn't find the errors. I thought I tried every combination/permutation. So, I'm sure a simple question: how do I get the adapter errors ?
Sigh...

Mel
 

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
Did you apply all those driver updates?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Hi glass:

That was the "next order of business," which I will do later today!!

Mel
 

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
Glass:

I am cautiously optimistic. Dell found 7 items. In a discussion awhile back, Dell suggested I d/l the wi-fi driver and also a BIOS update. I just did those for now. Incidentally, the site listed the wi-fi update as "urgent."

So far, things look good. Very speedy/nice. But it was doing that before... before it was stalling.

Mel
 

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
OK, I THINK the problem is solved. I will know for sure when I start d/l some software that I use, such as QUICKEN. I was unable to d/l anything; even the driver/firmware upgrade took forever to d/l. Incidentally, cleared the data/cache from Chrome and that also helped. So, thank you all for the help. All the suggestions were on-target.

But a good topic leads to many tributaries. So, I got to my startup items.
Edge, Chrome, and Reflect are all enabled. Why? Is that necesssary? It seems I can disable them. When I click on their respective icons -- when I need to use them -- they become enabled. Am I missing something? Also, what is WAVESMaxxAudioService?

Mel
 

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
When all's done and good, you need to consider how this happened, why this happened, and most importantly, will it come back to bite ya again?

Be prepared.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro (latest upadte ... anally always)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS

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