New Laptop, Windows 11, BSOD once per hour or so


ShamrockRig

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Does this mean volmgr is the problem? If so, what to do about it? Windows claims all my drivers are upto date. I already removed Geforce experience which I read elsewhere can be a problem.
Okay so im not a brainbox in regards to reading BSOD, But i did have a look through none the less incase i could spot anything until someone else picks this up.
It says you're display resolution is 3072 x 1920, is this the case? Bit weird
Also you're running quite outdated nvidia drivers according to that, Latest version is 497.09 and you're on 471.35 according to the text which I believe was around june/July.
Try updating Nvidia drivers to the latest, I have Geforce Experience installed and its never caused me a BSOD nor have i heard of it causing one directly so i highly doubt its that.
 
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The-Hive

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I agree with @Devlin1888 I think you should check what the default resolution should be, can it handle 3072 x 1920? maybe reduce it. are you using game ready drivers? I would defo update them if so, as Devlin1888 said the latest version is 497.09
 

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glasskuter

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It would help if you would give us your system specs, specifically the model number, either in your profile or your post. Strange resolution for a lappie.
 

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ShamrockRig

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It would help if you would give us your system specs, specifically the model number, either in your profile or your post. Strange resolution for a lappie.
They're all in the logs anyway but yeah :p
Laptop model is a Dell Inspiron 16 7610
Processor: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16 CPUs), ~2.3GHz
Memory: 16384MB RAM
Card name: NVIDIA GeForce RTX 3060 Laptop GPU
 

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The-Hive

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We can rule out screen res as that is correct, strange but correct
 

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ShamrockRig

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We can rule out screen res as that is correct, strange but correct
Yeah don't know why I didn't just look that up to be fair hahaha. Laziness got the better of me xD yeah v v weird being brutally honest but it is right as ya say! Doubt the gpu driver is causing the bsod though. Only thought on that front is that win 11s first dev build was end of June? So not sure if the next driver after that added win 11 support.
 

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Hazel123

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I was going to ask if it was a Dell as had similar issues with a Dell recently. Resetting to factory settings meant it had outdated graphics drivers. However you need to get the latest graphic drivers from dell driver downloads, not the Windows or Manufacturer updated drivers. The Dell drivers are modded to work with the machine. Those are the only drivers I needed to download from Dell - the rest were fine with the drivers Windows supplied. Even if the Windows supplied graphics driver says it's the same version - it is still different - because the Dell one is modded for the machine.

I also agree at removing all Dell software. You could try reinstalling Dell Update program once the problem is solved (useful for updating drivers automatically) and see it it's ok after that. But only the Dell Update program not Dell support etc (found that very buggy).

Is it an upgrade or a clean install?
 

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ShamrockRig

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I was going to ask if it was a Dell as had similar issues with a Dell recently. Resetting to factory settings meant it had outdated graphics drivers. However you need to get the latest graphic drivers from dell driver downloads, not the Windows or Manufacturer updated drivers. The Dell drivers are modded to work with the machine. Those are the only drivers I needed to download from Dell - the rest were fine with the drivers Windows supplied. Even if the Windows supplied graphics driver says it's the same version - it is still different - because the Dell one is modded for the machine.

I also agree at removing all Dell software. You could try reinstalling Dell Update program once the problem is solved (useful for updating drivers automatically) and see it it's ok after that. But only the Dell Update program not Dell support etc (found that very buggy).

Is it an upgrade or a clean install?
Really? Thats nuts, I'd never own a dell or any branded pc anyway due to always being custom but i could never imagine spending big bucks on top specced dell gaming laptop(Not in relation to OP just if i had one itd be a gaming one) and then being stuck to dell drivers, surely that cant be a thing across every dell laptop?
 

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    Viper Steelseries 32gb@ 3600mhz
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    ASUS 4k HDR, Two 1080p Benq and Samsung
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Hazel123

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No probably just the ones with AMD graphics (and possibly nvidia graphics).
 

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ShamrockRig

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No probably just the ones with AMD graphics (and possibly nvidia graphics).
literally the only two companies worth talking about in terms of graphics which it would be in one of them gaming laptops.
 

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Hazel123

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Yep sorry - but you did say all Dell Laptops - so I was just saying - just the ones without integrated graphics :)
 

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ShamrockRig

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Yep sorry - but you did say all Dell Laptops - so I was just saying - just the ones without integrated graphics :)
Yeah but it doesn't really make sense that if you get a cheaper one you dont need to but if you actually spend the money on a top spec one with specific components for games etc and you're stuck to go elsewhere for drivers? Like the people who spent more got punished there xD
I said "Every" and it was a question that was in relation to, as in does every one of these come with it.
Either way, Thats an absolute joke xD
 

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    ASUS 4k HDR, Two 1080p Benq and Samsung
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ShamrockRig

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thanks. no bsod in the last hour or so since i did everything people suggested.
Good! Hopefully it doesn't come back again, Did you remove all the Dell software and which drivers did you go with? Just so we know going foward :D
 

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    10700k@5.2
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    Memory
    Viper Steelseries 32gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
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    ASUS 4k HDR, Two 1080p Benq and Samsung
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    3840x2160/2560x1440/1920x1080
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    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
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ShamrockRig

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i got the new version of the nvidia driver from the dell website and purged all the dell software.
Oooh i wonder which it was that resolved it but good to know either are possibles :)
 

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    Viper Steelseries 32gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
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    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
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zbook

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Please search for: c\windows\memory.dmp
Save the file to the downloads folder > zip > post a share link into this thread

05/12/2021 14:59:44 1743.68 C:\WINDOWS\MEMORY.DMP


The collected event viewer logs displayed a very large number of N/A

Uninstall Mcafee software using the applicable uninstall tool:


Post share links for event viewer: system and application


Post a new V2.
 

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    Product : 190A Version : KBC Version 94.56
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    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
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    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
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    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
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    Model Hitachi HTS727575A9E364
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