New problem with Airpods gen 2 connecting to laptop audio


annie

New member
Local time
10:43 PM
Posts
2
OS
11
About a week ago, I realized my gen 2 airpods have not been connecting properly to my laptop (Dell XPS 13). It says the airpods are connected, but they are not even listed as an output device and any audio I try to play just plays through the laptop speakers. I've tried forgetting and reconnecting it through the bluetooth settings, doing a troubleshoot, and checking for driver updates, but nothing is working. The airpods are still connecting fine to my phone and ipad, and it was connecting fine to my laptop prior to this. One thing I did notice is that in the bluetooth window, it now just says "connected" under my device name, where before it used to say something like "connected microphone,speakers."
 

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 13
After you have connected your Air Pods, click on the speaker icon at the taskbar. Can you change the output device from your laptop speakers to the Air Pods? Do that and see if you hear any sound from the Air Pods. Once you do that, next time Windows should remember it and switch to the Air Pods automatically once connected.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 64-bit (build 22631.3737)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3737)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
After you have connected your Air Pods, click on the speaker icon at the taskbar. Can you change the output device from your laptop speakers to the Air Pods? Do that and see if you hear any sound from the Air Pods. Once you do that, next time Windows should remember it and switch to the Air Pods automatically once connected.
I tried it out, and I don't see my airpods as one of the output options even when they're connected; I only see my laptop speakers.
 

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 13
Go to settings, then under bluetooth & devices, and then remove them from there under the 3 dots. Restart your machine. Then try repairing them.

For a tutorial, see here:


to pair the airpods

  • Put your AirPods in their case, open it, then press-and-hold the button on the case until the light flashes white.
  • Go to Settings > Bluetooth & devices > Add device > Bluetooth > select your AirPods.
  • Your AirPods can be paired to other devices at the same time, but they can only work with one device at a time.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5525
    CPU
    Ryzen 7 6800H
    Memory
    32 GB DDR5 4800mhz
    Graphics Card(s)
    RTX 3050 4GB Vram
    Screen Resolution
    1920 x 1080
    Hard Drives
    2TB Solidigm™ P41 Plus nvme
    Internet Speed
    800mbps down, 20 up
  • Operating System
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Lenovo ideapad flex 14API 2 in 1
    CPU
    Ryzen 5 3500u
    Motherboard
    LENOVO LNVNB161216 (FP5)
    Memory
    12GB DDR4
    Graphics card(s)
    AMD Radeon Vega 8 Graphics
    Hard Drives
    256 GB Samsung ssd nvme
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