Solved New upgrade motherboard has no audio?


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p5200

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I've checked the drivers in device manager and all looks fine. I installed everything from the motherboard install disc. The two stereo stereo speakers worked before the upgrade on two computers. I've even updated the bios but still nothing. Any suggestions are welcomed Thanks! :-) https://www.amazon.com/dp/B088W7RKVZ?ref=ppx_yo2ov_dt_b_fed_asin_title
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    AMD Ryzen 7 5700G with Radeon Graphics 3.80
    Motherboard
    AMD ROG STRIX B550-F
    Memory
    G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
    Graphics Card(s)
    Integrated
    Sound Card
    on-board
    Monitor(s) Displays
    Dell s2425hs
    Screen Resolution
    1920 x 1080
    Hard Drives
    INTEL SSD 730 series 240 GB. and SamSung 840 Evo ssd 500 GB.
    PSU
    CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    COOLER MASTER HAF 932 Advanced
    Cooling
    AMD Wraith Stealth cooler
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Browser
    Google Chrome
    Antivirus
    Defender
There's 5 1/8" ports on that board and the light green one is for a set of speakers or a headset. There's usually a set of pins for plugging in a cable for the port on the front of the case. A lot of times the installation of Windows will pick that port, maybe install drivers from the Internet. Or the boards used to come with a CD holding the necessary drivers. When I see hardware issues I boot to a Linux LiveUSB Thumb drive to check if things on a board are working.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I never installed any front ports. The manual also states that the black port is for a speaker on the rear but it does nothing either. I'm suppose to receive a new monitor tomorrow. It has built in speakers hopefully, I get sound out of that. I'd hate to think I bought a new motherboard with faulty audio circuits.
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    AMD Ryzen 7 5700G with Radeon Graphics 3.80
    Motherboard
    AMD ROG STRIX B550-F
    Memory
    G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
    Graphics Card(s)
    Integrated
    Sound Card
    on-board
    Monitor(s) Displays
    Dell s2425hs
    Screen Resolution
    1920 x 1080
    Hard Drives
    INTEL SSD 730 series 240 GB. and SamSung 840 Evo ssd 500 GB.
    PSU
    CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    COOLER MASTER HAF 932 Advanced
    Cooling
    AMD Wraith Stealth cooler
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Browser
    Google Chrome
    Antivirus
    Defender
My 21" HP Compaq, 24" Dell and 27" ASUS monitors have built-in speakers and they use a male-to-male cable from the computers.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
You know, I never checked to see how that monitor gets its signal. I hope it feeds from the HDMI cable. If not, I still won't have any audio.
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    AMD Ryzen 7 5700G with Radeon Graphics 3.80
    Motherboard
    AMD ROG STRIX B550-F
    Memory
    G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
    Graphics Card(s)
    Integrated
    Sound Card
    on-board
    Monitor(s) Displays
    Dell s2425hs
    Screen Resolution
    1920 x 1080
    Hard Drives
    INTEL SSD 730 series 240 GB. and SamSung 840 Evo ssd 500 GB.
    PSU
    CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    COOLER MASTER HAF 932 Advanced
    Cooling
    AMD Wraith Stealth cooler
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Browser
    Google Chrome
    Antivirus
    Defender

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kamrui Mini PC, Model CK10
    CPU
    Intel i5-12450H
    Memory
    32GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    1 x 4TB 2.5" SSD
    PSU
    120W "Brick"
    Keyboard
    Corsair K70 Mechanical Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Not from here, i got it from the ASUS site. Mine is the model without the built in wi-fi. I don't know if that's the only difference. Yeah, your link is where I got it from.
 

Attachments

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    AMD Ryzen 7 5700G with Radeon Graphics 3.80
    Motherboard
    AMD ROG STRIX B550-F
    Memory
    G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
    Graphics Card(s)
    Integrated
    Sound Card
    on-board
    Monitor(s) Displays
    Dell s2425hs
    Screen Resolution
    1920 x 1080
    Hard Drives
    INTEL SSD 730 series 240 GB. and SamSung 840 Evo ssd 500 GB.
    PSU
    CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    COOLER MASTER HAF 932 Advanced
    Cooling
    AMD Wraith Stealth cooler
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Browser
    Google Chrome
    Antivirus
    Defender

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
The Line out is Green(Lime), 2 channel.
That is what the manual says. P2-17, 18, 19. (or P2-14, 15, 16). Complete with explanatory diagrams. A well known standard.

Black is wrong, that is for the Rear speaker of a 4 channel, 5.1 channel, or 7.1 channel surround sound speaker system.
 

My Computer

System One

  • OS
    Windows 11
When I remove the plug from the output jack, I get a pop up telling me I unplugged it. So I guess the speaker is being recognized or at least the plug is.
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    AMD Ryzen 7 5700G with Radeon Graphics 3.80
    Motherboard
    AMD ROG STRIX B550-F
    Memory
    G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
    Graphics Card(s)
    Integrated
    Sound Card
    on-board
    Monitor(s) Displays
    Dell s2425hs
    Screen Resolution
    1920 x 1080
    Hard Drives
    INTEL SSD 730 series 240 GB. and SamSung 840 Evo ssd 500 GB.
    PSU
    CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    COOLER MASTER HAF 932 Advanced
    Cooling
    AMD Wraith Stealth cooler
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Browser
    Google Chrome
    Antivirus
    Defender
You haven't mentioned what you see in the Sound control panel.

Is the onboard sound selected? You've configured it as Stereo?
 

My Computers

System One System Two

  • OS
    Windows 11 26100.2161
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/300 Mbps (down/up)
  • Operating System
    windows 11 26100.2161
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Yes it's all configured.
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    AMD Ryzen 7 5700G with Radeon Graphics 3.80
    Motherboard
    AMD ROG STRIX B550-F
    Memory
    G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
    Graphics Card(s)
    Integrated
    Sound Card
    on-board
    Monitor(s) Displays
    Dell s2425hs
    Screen Resolution
    1920 x 1080
    Hard Drives
    INTEL SSD 730 series 240 GB. and SamSung 840 Evo ssd 500 GB.
    PSU
    CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    COOLER MASTER HAF 932 Advanced
    Cooling
    AMD Wraith Stealth cooler
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Browser
    Google Chrome
    Antivirus
    Defender
Well, I finally foun a setting that worked. I think one of the last things I downloaded had the setting I needed. Thanks for the help folks! (y)
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    AMD Ryzen 7 5700G with Radeon Graphics 3.80
    Motherboard
    AMD ROG STRIX B550-F
    Memory
    G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
    Graphics Card(s)
    Integrated
    Sound Card
    on-board
    Monitor(s) Displays
    Dell s2425hs
    Screen Resolution
    1920 x 1080
    Hard Drives
    INTEL SSD 730 series 240 GB. and SamSung 840 Evo ssd 500 GB.
    PSU
    CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    COOLER MASTER HAF 932 Advanced
    Cooling
    AMD Wraith Stealth cooler
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Browser
    Google Chrome
    Antivirus
    Defender
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