No audio on laptop


i never understood forums, i think people waste a lot of time here, do you

  • like helping people

    Votes: 0 0.0%

  • like solving computer problems

    Votes: 0 0.0%

  • like to make online friends with same interests

    Votes: 0 0.0%

  • other? tell me

    Votes: 0 0.0%
  • Total voters
    0
  • Poll closed .
0

0x3ce799cc

New member
Local time
5:02 AM
Posts
10
Visit site
OS
Windows 11
Hey there,
There's no audio on my laptop asus UM5302TA.
I was trying to be smart and disabled windows services and updates cz microsoft is bad.
everything was fine and audio works but I get drivers from official website which include
  • realtek audio driver
  • dolby atmos driver
  • cirrusamp driver
i installed all of them, now i have no audio.
windows version 24h2 26100

i'm sure it's me just being dumb and should be an easy fix
 
Windows Build/Version
24H2 26100

My Computer

System One

  • OS
    Windows 11
a little bit more context:
the drivers website: UM5302TA - Support
i tried switching drivers and reinstalling again but no joy
i can watch the "audio bar" go up and down but no sound comes out of my speakers
 

My Computer

System One

  • OS
    Windows 11
System restore
 

My Computer

System One

  • OS
    WIN 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    i5
    Motherboard
    HP
    Memory
    8 GB
    Graphics Card(s)
    GT 710
    Sound Card
    Realtek
    Monitor(s) Displays
    LG
    Screen Resolution
    1366*768
    Hard Drives
    Samsung 870EVO
    Internet Speed
    100MB
    Browser
    Firefox, Chrome, Edge
    Antivirus
    Malwarebytes Premium
actually i did made a full system restore image thingy at install but i don't wanna use it. i'm sure there's a way to fix this. it's only a driver issue. audio through bluetooth works fine.
 

My Computer

System One

  • OS
    Windows 11
Your drivers are in Asus support, install those followed by Windows updates.
"only 1 output: speakers (realtek(r) audio)"

There should be more than that, my guess would be Dolby Atmos and Cirrus in addition to Realtek(R) Audio.

All of which would have updates via Windows updates.

The overlay App on mine is Nahimic so it is impossible to say what driver component(s) however all were updated by Windows updates.

"I was trying to be smart and disabled windows services and updates"
"24H2 26100"

So you have system mods and forced the 24H2 update. That makes the already suggested system restore sensible.
 

My Computer

System One

  • OS
    Windows 11
drivers on windows updates aren't working either, i've checked. and there are no new driver updates.
i was hoping you would tell me to roll back the driver, but i don't know which i need to roll back. theres speakers (realtek(r) audio) in audio inputs section; and outputs and there's amd audio device, high definition audio device, realtek(r) audio in sound, video and game controllers section
it was working before the driver, do you know how can i fix it that way?
also, nobody is voting on my poll, i really wanna know
 

My Computer

System One

  • OS
    Windows 11
0x3ce799cc said:
do you know which driver is causing the problem?
Click to expand...
If it is a driver my guess is the Realtek driver. I have been through what I call Realtek H*ll trying to update their sound drivers. @MoKiChU helped me get my sound card working again. I know you said you only have one output source but it does sound like the output is going to the wrong device. I go through it everytime I update to a new Insider Canary Build. I have to open my third party app (FxSound) and select the correct output source.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
So you do have more then one output source. Have you tried selecting different output sources? On my main computer I have to manually select Realtek.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
0x3ce799cc said:
which is the best drivers that works with realtek(r) audio?
Click to expand...
I found that when it comes to Realtek Audio drivers there is no one driver fits all. I tried updating my Realtek driver years ago and found it to be a big mistake. If trying different outputs doesn't work, go into Device Manager and try rolling back to a working driver.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
You must log in or register to reply here.

Similar threads

Suddenly NO AUDIO DEVICE
2
Replies
20
Views
2K
spapakons
spapakons
Solved Audio drivers for the ASUS TUF Gaming F15 (2022) laptop
2
Replies
29
Views
989
erpster4
E
Mouse cursor disappears on laptop and desktop after sleep
Replies
2
Views
278
spapakons
spapakons
Solved No audio after system reboot.
Replies
3
Views
1K
Alainikus
A
Solved USB port on laptop partially working
Replies
3
Views
1K
Stupsi
Stupsi

Latest Support Threads

Latest Tutorials

Back
Top Bottom