Please update the "My Computer" section with the computer model.
1) On a working computer create tools that can be used to test the drive, backup files, and troubleshoot
2) Find several flash drives that you can format (> or = 8 GB)
3) On a working computer create:
a) A bootable Sea Tools flash drive:
SeaTools - Quick diagnostic tool that checks the health of your drive.
www.seagate.com
b) a new bootable windows 11 Media Creation Tool (MCT) (Windows iso):
This tutorial will show you how to download an official Windows Server or Windows 11 64-bit or ARM64 ISO file from Microsoft. Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub...
www.elevenforum.com
This tutorial will show you how to create a bootable USB flash drive used to install Windows 11 with UEFI support. You can use a Windows 11 installation USB flash drive to clean install, upgrade, reset, or repair Windows 11. The installation USB can also be used as a recovery drive to boot to...
www.elevenforum.com
4) Boot the problematic computer to the Sea Tools flash drive:
How to get to your Boot Menu or your BIOS settings? Use different hot-keys that go to these settings.
www.disk-image.com
5) Run the Sea Tools Long generic test > take pictures > post images or share links
6) If the Long generic test reports fail then backup files > replace the drive
7) If the Long generic test reports pass then continue with the next steps
8) Boot the problematic computer to the Windows 11 Media Creation Tool (MCT) (Windows iso):
Option #7
This tutorial will show you how to boot to the advanced startup (WinRE) in Windows 11. The Windows Recovery Environment (WinRE) is a companion operating system installed alongside Windows 11, typically in a separate partition, that can help with troubleshooting, recovery, or booting from...
www.elevenforum.com
9) Search for srttrail.txt > post a share link
c:\windows\system32\logfiles\srt\srttrail.txt
%windir%\system32\logfiles\srt\srttrail.txt
Or:
Open command prompt:
type:
bcdedit
bcdedit | find "osdevice"
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel dis 1
det dis
lis par
exit
type: copy Q:\windows\system32\logfiles\srt\srttrail.txt W:
replace Q: with the partition drive letter displayed in the bcdedit | find "osdevice" result
replace W: with drive letter assigned to USB flash Drive.
Post a share link.
10) If you prefer to perform steps similar to reset save files (drivers and applications need to be reinstalled) then perform a custom install.
This tutorial will show you how to do a custom clean install of Windows 11 on your PC. When you perform a custom install of Windows 11, a clean install of Windows 11 is performed only on the same partition as the current installation of Windows to replace it. The previous installation is moved...
www.elevenforum.com
This tutorial will show you how to manually restore files from the Windows.old folder in Windows 11. When you upgrade to Windows 11 from Windows 10, repair install Windows 11, custom install Windows 11, or update to a new version of Windows 11 (ex: Windows Update), a copy of the previous...
www.elevenforum.com
11) If you prefer to troubleshoot then:
type: bcdedit /set {default} recoveryenabled No
reboot
Take pictures > post images or share links
An additional option is to run the Lenovo bootable UEFI hardware diagnostics > take pictures > post images or share links displaying the tests performed with results