PC Health check says incompatible processor


captjoe777

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I ran the PC Health Check on my Surface Pro and it says my processor is not on the list; however, my processor IS on the list....I have this...Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz 2.50 GHz. I just updated to Win 10 Pro 21H1, restarted the Surface and ran the Health Check again. Still says my processor isn't right.

Thanks!!
 

My Computer

System One

  • OS
    Windows 10 version 21H1
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz 2.50 GHz
    Memory
    4.00 GB
    Screen Resolution
    2736 x 1824

BunnyJ

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Hi and welcome to the forum

A i5-6300U not compatible.. only a handful of 7th gen and higher Intel processors or considered compatible
Here's the full list
 

My Computer

System One

  • OS
    Windows 11 Home - Dev Channel - 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banna Junior 7000 - X Series
    CPU
    Ryzen 7 2700X
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    Asus Crosshair VII Hero, X470
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iko22

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Hi and Welcome to Eleven Forums

Which page were you referring to, when you say you've seen the i5-6300U is compatible?
Because the Windows 10 Pro 21H1 page says it is compatible. However the Windows 11 page does not feature this processor - meaning the processor is compatible with Windows 10 21H1 but not Windows 11 ... Sorry.
 

My Computer

System One

  • OS
    Windows 10
    CPU
    TBA
    Motherboard
    TBA

captjoe777

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Windows 10 version 21H1
Hi and welcome to the forum

A i5-6300U not compatible.. only a handful of 7th gen and higher Intel processors or considered compatible
Here's the full list
My bad...I clicked on the Windows 10 list thinking I should click on what my processor currently is...when I went back and paid more attention I discovered my error...

THANK you for the quick reply!

Joe
 

My Computer

System One

  • OS
    Windows 10 version 21H1
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz 2.50 GHz
    Memory
    4.00 GB
    Screen Resolution
    2736 x 1824

Birk

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Win11

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    Intel i5-12600K 3700 MHz
    Motherboard
    Asus B660-M
    Memory
    16 GB
    Graphics Card(s)
    none
    Sound Card
    none
    Monitor(s) Displays
    Primary: LG 4K; Secondary: Dell U2412M
    Screen Resolution
    Primary: 3860 x 2160; Secondary: 1200 x 1920
    Hard Drives
    C: Samsung NVme SSD970 256K
    E: 1 TB HDD
    F: 500K HDD
    W: Samsung SSD 840 128K
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    Logitech Lighted
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    500/500
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    Brave
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mecanicogolf

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Seattle
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I'm running an i5 Core 7200U that is not on MS"s white list with Win 11 and sure does run good, My HP ENVY qualifies for everything else but the CPU. Think I'll have problems in the future? I've been running 11 now for over a week and it sure is working like a champ.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP ENVY
    CPU
    i5 Core 7200U@2.50GHz
    Motherboard
    HP 81AD (U3E1)
    Memory
    12GB
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) Intel HD Graphics 620 (HP)
    Sound Card
    Conexant ISST audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1536x864 pixels
    Hard Drives
    HGST HTS721010A9E630
    Antivirus
    Windows Defender and Malwarebytes

Taily

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I'm running an i5 Core 7200U that is not on MS"s white list with Win 11 and sure does run good, My HP ENVY qualifies for everything else but the CPU. Think I'll have problems in the future? I've been running 11 now for over a week and it sure is working like a champ.
A couple of months have gone by since you shared this. Is everything still running fine?
 

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  • OS
    Windows 10 Pro

The-Hive

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It's not compatible, few i-5's are
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen Core i9 10900K
    Memory
    32GB
    Graphics Card(s)
    Geforce RTX 2080 Super
    Sound Card
    Nvidia HD
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    1920x1080
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    C: Samsung 2TB P981A
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    Dark side of the moon
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    Alienware AW610M
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    Other Info
    Killer E3000 Ethernet Controller
    Killer AX1650i Wi-Fi Network Adaptor
    Alienware Z01G Graphic Amplifier
    Tobii Eye Tracker
  • Operating System
    Dual Boot Windows 11 Pro / Windows 11 Pro Dev build
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen i-7 2.80 gb
    Memory
    16Gb
    Screen Resolution
    1920 x 1080
    Hard Drives
    512Gb SSD
    WD 2GB EXT
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    Chrome
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    Norton

mecanicogolf

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A couple of months have gone by since you shared this. Is everything still running fine?
Yes! It's running very, very well. A lot faster then Win 10. I dual boot to 10 every once in a while, but I use mostly 11. It runs smoothly and no high CPU temps. Updates fast and I'm even on the BETA channel!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP ENVY
    CPU
    i5 Core 7200U@2.50GHz
    Motherboard
    HP 81AD (U3E1)
    Memory
    12GB
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) Intel HD Graphics 620 (HP)
    Sound Card
    Conexant ISST audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1536x864 pixels
    Hard Drives
    HGST HTS721010A9E630
    Antivirus
    Windows Defender and Malwarebytes

mecanicogolf

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Seattle
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Windows 11
It's not compatible, few i-5's are
But it's running sooooo well. Who cares if it's not compatible. It's running great. If things change in the future, then I'll cross that bridge when I get there.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP ENVY
    CPU
    i5 Core 7200U@2.50GHz
    Motherboard
    HP 81AD (U3E1)
    Memory
    12GB
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) Intel HD Graphics 620 (HP)
    Sound Card
    Conexant ISST audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1536x864 pixels
    Hard Drives
    HGST HTS721010A9E630
    Antivirus
    Windows Defender and Malwarebytes

glasskuter

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Windows 11 Pro 22H2 22621.819
Think I'll have problems in the future?
I've played around with a 8 year old 4th generation i7 and the OS runs great. My thinking is the most they could do is decide to stop downloading updates to these systems, but no way would they do something to make them stop working entirely. It would alienate too much of their customer base. Who the heck knows what MS will do in the future to "incompatible systems" running Windows 11 because they're Microsoft. Nuff said.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.819
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
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