PCI Device

kahuna · Sep 21, 2023

Hi
Sorry for translate.

Sometimes my graphics card doesn't work. It displays the image to the computer. RGB lighting is on.
But GPU usage appears to be 0.
In device manager it says PCI device drivers are faulty. I turn on the graphics card and it looks normal. I added the pictures.
When this problem occurs, the nvlddmkm event ID 14 error appears in the event viewer.
I would be happy if you help.

FreeBooter · Sep 21, 2023

In this video, i will help identify the device and find the correct drivers for it.

Dru2 · Sep 21, 2023

kahuna said:
Sometimes my graphics card doesn't work. It displays the image to the computer. RGB lighting is on.
But GPU usage appears to be 0. ...

Assuming you already know what card you have, you can simply go directly to the vendors site and download the latest drivers.

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

As for why you're getting that "nvlddmkm event ID 14 error" unfortunately, there isn't any one fix that can solve that as many and anything can cause it. I would say, if the card is constantly getting it, you might look to RMA it if still under warranty.

kahuna · Sep 21, 2023

FreeBooter said:
In this video, i will help identify the device and find the correct drivers for it.

I did as you said, but it didn't find the drivers.

kahuna · Sep 21, 2023

Dru2 said:
Assuming you already know what card you have, you can simply go directly to the vendors site and download the latest drivers.

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

As for why you're getting that "nvlddmkm event ID 14 error" unfortunately, there isn't any one fix that can solve that as many and anything can cause it. I would say, if the card is constantly getting it, you might look to RMA it if still under warranty.

I actually updated but the problem persisted. nvlddmkm event ID 14 error is not a big deal if it does not actually affect the functioning of the computer. The fact that the GPU is at 0 percent usage is a big problem. If the problem is with the graphics card or hardware, I will send it to service. I need to make sure of this. I don't want to send it in vain.

Dru2 · Sep 21, 2023

kahuna said:
I don't want to send it in vain.

That's understandable

Do you have a camera attached to your PC? Sorry, but my reading is limited to English.

kahuna · Sep 21, 2023

Dru2 said:
That's understandable

Do you have a camera attached to your PC? Sorry, but my reading is limited to English.

I don't have a camera connected to my computer. Why was it needed? Please tell me what should I do?

FreeBooter · Sep 21, 2023

kahuna said:
I did as you said, but it didn't find the drivers.

Merhaba kahuna,

What did not find the drive?

kahuna · Sep 21, 2023

FreeBooter said:
Merhaba kahuna,

What did not find the drive?

I found the driver. Thanks.
What should I do for EVENT ID14 NVLDDMKM ERROR? I couldn't find what I should do to use GPU 0.

FreeBooter · Sep 21, 2023

https://www.nvidia.com/en-us/geforce/forums/geforce-graphics-cards/5/227017/event-id-14-from-source-nvlddmkm-cannot-be-found-/

Dru2 · Sep 21, 2023

kahuna said:
I don't have a camera connected to my computer. Why was it needed? Please tell me what should I do?

As I said, I can't read non English text, so I'm "actually" trying to help you buy figuring out what the item with the exclamation point is - thus the reason for my question.

Help us help you

FreeBooter · Sep 21, 2023

Dru2 said:
As I said, I can't read non English text, so I'm "actually" trying to help you buy figuring out what the item with the exclamation point is - thus the reason for my question.

Help us help you

PCI device error message is: For this device, the device driver not installed.

Error message for the graphic card: This device not working correctly.

kahuna · Sep 21, 2023

Dru2 said:
As I said, I can't read non English text, so I'm "actually" trying to help you buy figuring out what the item with the exclamation point is - thus the reason for my question.

Help us help you

Thank you very much. The exclamation point in the device manager is related to the AMD chipset. I got it done. But I don't know if the problem of zero GPU usage has been resolved.
So my main problem is that the usage of the nvidia graphics card is zero every now and then. It gets fixed after restarting the computer.
I turned off the internal graphics card via Bios. When the usage of the nvidia graphics card is zero, the graphics card does not stop working completely. because it continues to display images to the monitor. But on desktop or in games, GPU usage is zero.

When this happens, I see the event ID 14 error in the event viewer. I guess it's related situations. But I have no idea what the solution is or why the GPU usage is zero. I have no problems with performance. I never got a blue screen error either.

kahuna · Sep 21, 2023

FreeBooter said:
https://www.nvidia.com/en-us/geforce/forums/geforce-graphics-cards/5/227017/event-id-14-from-source-nvlddmkm-cannot-be-found-/

Thank you. my error is as follows:
The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

badfbadf(badfbadf) 00000000 00000000

The message resource is present but the message was not found in the message table

FreeBooter · Sep 21, 2023

Visit graphic card manufacturer website to install latest version of the driver.

Make sure to uninstall the old driver before installing the latest version of the driver.

Display Driver Uninstaller (DDU) download version 18.1.0.0

Download Display Driver Uninstaller (DDU) - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files...

www.guru3d.com

Dru2 · Sep 21, 2023

FreeBooter said:
PCI device error message is: For this device, the device driver not installed.

Error message for the graphic card: This device not working correctly.

Yes, that is correct, but I don't think it's the GPU driver as explained below, and also why I asked about a camera (point is what device is it that's got that yellow triangle).

Per device manager... there is no error for the GPU. The error is for something unknown. Please review the posted images. I don't know everything, but I know to read the Device Manager. If there was an issue with the GPU, it too would have a yellow triangle It doesn't.

My Device Manager for example...

I suspect there are actually two issues going on - one concerning the "nvlddmkm" shown in event viewer (which can be had even with a functioning card) AND the missing driver for whatever item it belongs to.

I'm therefore under the impression the OP is combining the GPU error code with the missing drivers for the unknown device. Again, I base this on the actually posted images the OP provided.

Dru2 · Sep 21, 2023

kahuna said:
Thank you very much. The exclamation point in the device manager is related to the AMD chipset. I got it done. But I don't know if the problem of zero GPU usage has been resolved.

OK, so the missing driver was for the AMD Chipset, and NOT, the GPU?

kahuna said:
So my main problem is that the usage of the nvidia graphics card is zero every now and then. It gets fixed after restarting the computer.
I turned off the internal graphics card via Bios. When the usage of the nvidia graphics card is zero, the graphics card does not stop working completely. because it continues to display images to the monitor. But on desktop or in games, GPU usage is zero.

For clarity, are we talking a laptop or desktop PC? I looked at your specs, but now I'm not sure if the PC is laptop or desktop? I need that clarified before attempting to address the above.

KWEB · Sep 21, 2023

Reseat the card

MisterEd · Sep 21, 2023

The easiest way to update the Nvidia GPU driver is to use Geforce Experience. It should already be installed on your computer. I just ran it and updated the driver to 537.42. That is the same driver you should have.

kahuna · Sep 22, 2023

Dru2 said:
OK, so the missing driver was for the AMD Chipset, and NOT, the GPU?

For clarity, are we talking a laptop or desktop PC? I looked at your specs, but now I'm not sure if the PC is laptop or desktop? I need that clarified before attempting to address the above.

Yes. The exclamation point on the PCI device is gone with the AMD chipset installation. There does not appear to be any problem with the GPU drivers.

It's not a laptop. Desktop computer

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