phone link, unknown message, how do I delete?


conrail

Active member
Local time
7:37 PM
Posts
28
OS
windows 11 pro
using windows 11, ver 24H2 OS Build 26100 4061,
I have recently linked my phone to my laptop, phone model Samsung Galaxy AO5s on android,
phone link on laptop is showing 2 messages, one from NHS which shows on phone, reminding me of an appointment,
other message from someone called Audrey at Carter Murray, no idea on who this is and not showing in phone messages only on phone link
how do I delete this message? there is no option on phone link!
all help and advice appreciated
 

Attachments

  • Screenshot 2025-05-15 101301.webp
    Screenshot 2025-05-15 101301.webp
    60 KB · Views: 1
  • winver.webp
    winver.webp
    40.8 KB · Views: 1

My Computer

System One

  • OS
    windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    Memory
    1TB
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 Tb SSD
    Mouse
    hp wireless
    Browser
    brave
    Antivirus
    bitdefender
Have you tried right-clicking on the message in the left-hand pane to see if an option to 'Delete' is available?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
thank you wiganken
right hand colunm - copy all, select all, copy link
left hand column - pin, mute, hide
3 dots, top right - whats new & keyboard shortcuts
srttings - nothing regarding deleting or saving messages
 

My Computer

System One

  • OS
    windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    Memory
    1TB
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 Tb SSD
    Mouse
    hp wireless
    Browser
    brave
    Antivirus
    bitdefender
So you could select 'Hide' and it would disappear?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
thank you wiganken, must be getting old, thinking too much of deleting but never though of hiding, I appreciate your advice and help, it's out of sight
 

My Computer

System One

  • OS
    windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    Memory
    1TB
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 Tb SSD
    Mouse
    hp wireless
    Browser
    brave
    Antivirus
    bitdefender
Incidentally PhoneLink is known to have issues. I use an app called MyPhoneExplorer and I find it much better. It is free but prompts you to buy a licence. I found it so good I paid £10 and have no regrets. I have no vested interest in MPE. Just a satisfied user.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
This could be related to a couple of things that I can think of.
1 - You phone carrier or Message App recognises the message as a scam or a phishing notification, Phone Link Doesn’t
2 - You have in the past blocked that number on your phone or reported it as spam or a phishing notification and the security or block list isn’t carried over to your Phone Link App in Windows 11

Also, you cannot directly delete messages from within the Microsoft Phone Link app on your PC. Phone Link is primarily designed for viewing and replying to messages, not for deletion. Which is kind of frustrating as this apparently needs to be performed on your phone for it to be reflected in Phone link. But if your phone has automatically deleted or blocked a number or message, that is an impossible task. I m not sure how this happens other than a syncing issue.
Most likely a future ability will allow the deletion of messages from Phone Link that will reflect on your Android?
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5472
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Allegedly (I don’t have an Android phone):

To view spam text messages on an Android phone; open the Messages app, tap the three-dot menu or your profile icon, and select "Spam & blocked".This will display a list of messages that have been flagged as spam. You can then review these messages and choose to unblock a contact if necessary.


  1. Open the Messages app: Locate and open the Messages app on your Android phone.

  2. Access the menu: Tap the three-dot menu (usually located in the top-right corner) or your profile icon.

  3. Select "Spam & blocked": Choose the "Spam & blocked" option from the menu.

  4. Review spam messages: You will now see a list of messages that have been flagged as spam by your phone.

  5. Unblock a contact (optional): If you accidentally reported a message or need to access a blocked conversation, you can select the contact and then tap "Unblock".
This may be helpful if you want to confirm that the message you are seeing in Phone Link, actually attempted to be shown on your mobile pnhone.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5472
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
thank you wiganken, trying that program now
thank you antspants, found 5 programs I had blocked, including one mentioned, so have deleted them,
apreciate both of your help and advice
 

My Computer

System One

  • OS
    windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    Memory
    1TB
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 Tb SSD
    Mouse
    hp wireless
    Browser
    brave
    Antivirus
    bitdefender

Latest Support Threads

Back
Top Bottom