Microsoft says cannot help and send me to the forum. I am win 10 upgrade with the beta windows insider.
My Computer
System One
-
- OS
- 22622.426
Solved PHOTO STOPPED WORKING WITH THE LATEST UPDATE OF MICROSOFT FROM TUESDAY.
- Thread starter MARISIN
- Start date
Have you tried posting in the Win10 forums and their Windows Insider section?
My Computers
System One System Two
-
- OS
- Win11 Pro RTM
- Computer type
- Laptop
- Manufacturer/Model
- Dell Vostro 3400
- CPU
- Intel Core i5 11th Gen. 2.40GHz
- Memory
- 12GB
- Hard Drives
- 256GB SSD NVMe M.2 and 2TB SATA HDD
-
- Operating System
- Windows 11 Pro RTM x64
- Computer type
- PC/Desktop
- Manufacturer/Model
- Dell Vostro 5890
- CPU
- Intel Core i5 10th Gen. 2.90GHz
- Memory
- 16GB
- Graphics card(s)
- Onboard, no VGA, using a DisplayPort-to-VGA adapter
- Monitor(s) Displays
- 24" Dell
- Hard Drives
- 512GB SSD NVMe, 2TB WDC HDD
- Browser
- Firefox, Edge
- Antivirus
- Windows Defender/Microsoft Security
- Local time
- 12:19 AM
- Posts
- 7,944
- Location
- The Lone Star State of Texas
- OS
- Windows 11 Pro 24H2 2600.1742
I believe he is running 11 since he's running beta. Photos app problems has been an on again off again thing for some people ever since 11 came out. Here are some things to try, checking along the way to see if photos works.
1. run the app troubleshooter- settings-system-troubleshoot-other troubleshooters-windows store apps-run
2. reset the app - Settings-Apps-Apps & Features-Microsoft Photos. Under Reset click 'repair' If a repair doesn't help the problem, then click 'reset'.
3. Uninstall the app - In Powershell, run the command get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage to uninstall Photos.
Be sure to restart here.
5. Go to the Microsoft Store and install Photos again.
6. Check for file system corruption. Open command prompt as administrator and type sfc /scannow. Report back if system file checker finds any corruption it is unable to fix.
1. run the app troubleshooter- settings-system-troubleshoot-other troubleshooters-windows store apps-run
2. reset the app - Settings-Apps-Apps & Features-Microsoft Photos. Under Reset click 'repair' If a repair doesn't help the problem, then click 'reset'.
3. Uninstall the app - In Powershell, run the command get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage to uninstall Photos.
Be sure to restart here.
5. Go to the Microsoft Store and install Photos again.
6. Check for file system corruption. Open command prompt as administrator and type sfc /scannow. Report back if system file checker finds any corruption it is unable to fix.
My Computers
System One System Two
-
- OS
- Windows 11 Pro 24H2 2600.1742
- Computer type
- PC/Desktop
- Manufacturer/Model
- Dell Optiplex 7080
- CPU
- i9-10900 10 core 20 threads
- Motherboard
- DELL 0J37VM
- Memory
- 32 gb
- Graphics Card(s)
- none-Intel UHD Graphics 630
- Sound Card
- Integrated Realtek
- Monitor(s) Displays
- Benq 27
- Screen Resolution
- 2560x1440
- Hard Drives
- 1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
- PSU
- 500w
- Case
- MT
- Cooling
- Dell Premium
- Keyboard
- Logitech wired
- Mouse
- Logitech wireless
- Internet Speed
- so slow I'm too embarrassed to tell
- Browser
- Firefox
- Antivirus
- Defender+MWB Premium
-
- Operating System
- Windows 10 Pro 22H2 19045.3930
- Computer type
- PC/Desktop
- Manufacturer/Model
- Dell Optiplex 9020
- CPU
- i7-4770
- Memory
- 24 gb
- Monitor(s) Displays
- Benq 27
- Screen Resolution
- 2560x1440
- Hard Drives
- 256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
- PSU
- 500w
- Case
- MT
- Cooling
- Dell factory
- Mouse
- Logitech wireless
- Keyboard
- Logitech wired
- Internet Speed
- still not telling
- Browser
- Firefox
- Antivirus
- Defender+MWB Premium
The OP said 10 and it is still in Insider Preview, just my convoluted way of trying to get correct information in the correct place.
My Computers
System One System Two
-
- OS
- Win11 Pro RTM
- Computer type
- Laptop
- Manufacturer/Model
- Dell Vostro 3400
- CPU
- Intel Core i5 11th Gen. 2.40GHz
- Memory
- 12GB
- Hard Drives
- 256GB SSD NVMe M.2 and 2TB SATA HDD
-
- Operating System
- Windows 11 Pro RTM x64
- Computer type
- PC/Desktop
- Manufacturer/Model
- Dell Vostro 5890
- CPU
- Intel Core i5 10th Gen. 2.90GHz
- Memory
- 16GB
- Graphics card(s)
- Onboard, no VGA, using a DisplayPort-to-VGA adapter
- Monitor(s) Displays
- 24" Dell
- Hard Drives
- 512GB SSD NVMe, 2TB WDC HDD
- Browser
- Firefox, Edge
- Antivirus
- Windows Defender/Microsoft Security
Under his info it shows OS: 22622.426
My Computer
System One
-
- OS
- Windows 11 Pro
- Computer type
- PC/Desktop
- Manufacturer/Model
- Custom Built
- CPU
- INTEL i9-10920X LGA 2066
- Motherboard
- Gigabyte X299-UD4 Pro F9
- Memory
- 64 GB (4 X 16 GB) G-Skill V Series DDR4 3200 Quad Channel
- Graphics Card(s)
- EVGA GTX 1060 SC 3 GB
- Sound Card
- Realtek Onboard ALC1220
- Monitor(s) Displays
- 2 x Samsung S27E310
- Screen Resolution
- 1920x1080
- Hard Drives
- 2 x Samsung 970 EVO Plus NVMe M2 500B
2 x 6TB WD6003FZBX SATA
- PSU
- Seasonic X-1050
- Case
- Thermaltake Armor+
- Cooling
- Corsair H80i V2 Liquid AOI Cooler
- Keyboard
- Logitech G510s
- Mouse
- Logitech MX Master2S
- Internet Speed
- 500Mbs
- Browser
- Edge (Canary, Dev, Beta,Stable), Chrome
- Antivirus
- ESET NOD32 17.0.16.0
- Other Info
- Netgear Orbi Mesh router,
LG WH12LS39K Blu-Ray/DVD,
Malwarebytes Pro 4.6.8
Cyber Power CP1500PFCLCD UPS
My Computers
System One System Two
-
- OS
- Win11 Pro RTM
- Computer type
- Laptop
- Manufacturer/Model
- Dell Vostro 3400
- CPU
- Intel Core i5 11th Gen. 2.40GHz
- Memory
- 12GB
- Hard Drives
- 256GB SSD NVMe M.2 and 2TB SATA HDD
-
- Operating System
- Windows 11 Pro RTM x64
- Computer type
- PC/Desktop
- Manufacturer/Model
- Dell Vostro 5890
- CPU
- Intel Core i5 10th Gen. 2.90GHz
- Memory
- 16GB
- Graphics card(s)
- Onboard, no VGA, using a DisplayPort-to-VGA adapter
- Monitor(s) Displays
- 24" Dell
- Hard Drives
- 512GB SSD NVMe, 2TB WDC HDD
- Browser
- Firefox, Edge
- Antivirus
- Windows Defender/Microsoft Security
There's a thread on the issue here... Photo APP closes/crashes. Suggest you provide feedback to Microsoft.
My Computers
System One System Two
-
- OS
- Windows 11 Pro 23H2 (Build 22631.4249)
- Computer type
- PC/Desktop
- Manufacturer/Model
- Custom built
- CPU
- Intel i9-9900K
- Motherboard
- Gigabyte Aorus Z390 Xtreme
- Memory
- 32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
- Graphics Card(s)
- Radeon (XFX MERC 310) RX 7900XT
- Sound Card
- Onboard (ESS Sabre HiFi using Realtek drivers)
- Monitor(s) Displays
- 27-inch Eizo Color Edge - CG2700X
- Screen Resolution
- 3840 x 2160
- Hard Drives
- 5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
- PSU
- EVGA Super Nova I000 G2 (1000 watt)
- Case
- Cooler Master H500M
- Cooling
- Corsair H115i Elite Capellix XT
- Keyboard
- Logitech Craft
- Mouse
- Logitech MX Master 3
- Internet Speed
- 500mb Download. 11mb Upload
- Browser
- Microsoft Edge Chromium
- Antivirus
- Windows Security
- Other Info
- System used for gaming, photography, music, school.
-
- Operating System
- Win 11 Pro 23H2 (build 22631.4112)
- Computer type
- Laptop
- Manufacturer/Model
- Lenovo ThinkPad X1 Carbon (Gen 12)
- CPU
- Intel Core Ultra 7 165U vPro® Processor
- Motherboard
- Vendor
- Memory
- 32 GB LPDDR5X-6400MHz (Soldered)
- Graphics card(s)
- Intel Graphics
- Sound Card
- Onboard
- Monitor(s) Displays
- 14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
- Screen Resolution
- 2880 x 1800
- Hard Drives
- 1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
- PSU
- Vendor
- Case
- Lenovo
- Cooling
- Vapor Chamber Cooling
- Mouse
- Touchpad: Haptic Touchpad
- Keyboard
- Backlit, Black with Fingerprint Reader and WWAN
- Internet Speed
- 100MB
- Browser
- Edge Chromium
- Antivirus
- Windows Security
- Other Info
- 202. Build Your Own laptop.
vPro Certified Model: vPro Enterprise
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