Solved Pink Boot Menu After 24H2 Upgrade


Steve C

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I just upgraded my HP Probook G6 laptop to 24H2 via Windows Update. All works fine except the boot screen for Macrium Reflect 8. This boot screen is normally displayed in blue when the PC boots to give the option of starting the Reflect recovery environment. That boot screen now appears pink! I removed and reinstalled the boot option in Reflect but the issue still remains. Is there a fix for this bug?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
I'm on 24H2 with Macrium Reflect 10 i have no problem, maybe it's video card driver problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I'm on 24H2 with Macrium Reflect 10 i have no problem, maybe it's video card driver problem.
Probably. I tried the MS basic GPU driver and that works but then I can't adjust the laptop brightness. I'm using the latest bespoke HP driver dated May 23 for my Intel UHD Graphics 620 GPU. There is a later Intel one but I get a warning OEM GPU functions might not work.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
What OEM GPU functions could be a problem, but you can always test the newest version of the driver.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
What OEM GPU functions could be a problem, but you can always test the newest version of the driver.
The lap function keys for brightness
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
Please enter the EF "my computer" section with the HP computer information as a second computer.


Code:
Results for "Probook G6 laptop" (8)
Select a product from the list below

HP Laptops (8)

HP ProBook Notebooks

HP ProBook 440 G6 Notebook PC
HP ProBook x360 11 G6 EE Notebook PC
HP ProBook 430 G6 Notebook PC
HP ProBook 450 G6 Notebook PC
HP ProBook 445 G6 Notebook PC
HP ProBook 445R G6 Notebook PC
HP ProBook 455R G6 Notebook PC
HP Notebooks

HP ProBook 455 G6 Notebook PC
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please enter the EF "my computer" section with the HP computer.


Code:
Results for "Probook G6 laptop" (8)
Select a product from the list below

HP Laptops (8)

HP ProBook Notebooks

HP ProBook 440 G6 Notebook PC
HP ProBook x360 11 G6 EE Notebook PC
HP ProBook 430 G6 Notebook PC
HP ProBook 450 G6 Notebook PC
HP ProBook 445 G6 Notebook PC
HP ProBook 445R G6 Notebook PC
HP ProBook 455R G6 Notebook PC
HP Notebooks

HP ProBook 455 G6 Notebook PC
It's a ProBook 450 G6. A Google search reveals other people having the same problem after the 24H2 update.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
1) If available modify the go back period:




2) Rule out temperature / hardware problems > run the HP Windows diagnostics (component and extensive) and view speccy / hwmonitor / speedfan temperature results

HP PC Hardware Diagnostics Windows v2.6.3.0

Code:
This package provides HP PC Hardware Diagnostics for supported computer models that are running a supported operating system. 
HP PC Hardware Diagnostics Windows allows HP customers to run diagnostic tests to determine if the computer hardware is functioning properly. 
The tool runs within the Windows operating system in order to diagnose hardware failures.


or run overnight while sleeping:


HP PC Hardware Diagnostics UEFI – v10.7.0.0




 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) If available modify the go back period:




2) Rule out temperature / hardware problems > run the HP Windows diagnostics (component and extensive) and view speccy / hwmonitor / speedfan temperature results

HP PC Hardware Diagnostics Windows v2.6.3.0

Code:
This package provides HP PC Hardware Diagnostics for supported computer models that are running a supported operating system.
HP PC Hardware Diagnostics Windows allows HP customers to run diagnostic tests to determine if the computer hardware is functioning properly.
The tool runs within the Windows operating system in order to diagnose hardware failures.


or run overnight while sleeping:


HP PC Hardware Diagnostics UEFI – v10.7.0.0




It's the GPU driver since the MS basic GPU driver works. I tried the latest Intel driver dated 2023 but that doesn't work.This isa bug for either MS or Intel to fix if they can be bothered.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
This is a common bug. You can partly mitigate it by running msconfig, selecting boot tab, and checking base video option.

The colours will be bsck to normal, and screen positioned centrally. Only minor issue is screen will not fill whole screen but otherwise fine.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
Other options if not retired are the Windows troubleshooters:

msdt.exe -id VideoPlaybackDiagnostic

msdt.exe -id DeviceDiagnostic
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
This is a common bug. You can partly mitigate it by running msconfig, selecting boot tab, and checking base video option.

The colours will be bsck to normal, and screen positioned centrally. Only minor issue is screen will not fill whole screen but otherwise fine.
Good tip. I've never used the .base video' option. Does that just apply to the boot menu phase then the full driver is used in Windows 11?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
Good tip. I've never used the .base video' option. Does that just apply to the boot menu phase then the full driver is used in Windows 11?
Yes - only the pre-windows boot menu screen..
All is fine once Windows starts.

On my 4 devices on 24H2, 2 exhibited the only pink menu bug, 2 did not.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
I've got this too. I did a Macrium rescue boot option about a year ago when I was swapping various bits on the laptop. With 24H2 last week I also got the half-size left-hand multi-boot options screen. Everything else works fine that I've used in Windows - except I had to update StartAllBack to the latest version for my Start menu and Taskbar to revert to BSE (Before Stupid Era). My instinct is just to wait and see if Microsoft or whoever gets the message and fixes it, but I've also made so many changes from that early backup image and didn't buy a Macrium subscription that my other thought is just to remove both, the image and the boot option, and look at backup choices from here instead. I don't want to just remove the dual boot if the image is sizeable. On the other hand, leaving it as it is might be better, and at least I'd see if later updates fix the issue.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad L390 Yoga
    CPU
    Intel Core i7-8565U
    Motherboard
    20NT0019UK
    Memory
    8 GB
    Monitor(s) Displays
    14"
    Hard Drives
    500 GB SSD
I've got this too. I did a Macrium rescue boot option about a year ago when I was swapping various bits on the laptop. With 24H2 last week I also got the half-size left-hand multi-boot options screen. Everything else works fine that I've used in Windows - except I had to update StartAllBack to the latest version for my Start menu and Taskbar to revert to BSE (Before Stupid Era). My instinct is just to wait and see if Microsoft or whoever gets the message and fixes it, but I've also made so many changes from that early backup image and didn't buy a Macrium subscription that my other thought is just to remove both, the image and the boot option, and look at backup choices from here instead. I don't want to just remove the dual boot if the image is sizeable. On the other hand, leaving it as it is might be better, and at least I'd see if later updates fix the issue.
The fix at post 10 worked for me - run msconfig, select boot tab, and check base video option.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
Cured in win11 insider Dev 24h2 build 26120.2510, above trickalso works, just doesnt fill left/right.
 

My Computer

System One

  • OS
    win11 24H2 insider dev build 26120.2510
    Computer type
    PC/Desktop
    Manufacturer/Model
    Trigkey
    CPU
    AMD 5700U
    Motherboard
    Trigkey
    Memory
    32GB
    Graphics Card(s)
    AMD
    Sound Card
    AMD
    Monitor(s) Displays
    14in.
    Screen Resolution
    1920x1080p
    Hard Drives
    Crucial 500BG nvme (C:)
    Intenso NVME on USB3.1
    Case
    trigkey
    Keyboard
    EG - Element Gaming
    Mouse
    HP
    Internet Speed
    Max 70 MBS
    Browser
    Waterfox
    Antivirus
    MBAM/Surfshark AV
    Other Info
    MB Win Firewall Control

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