Printer will not print in colour


ICIT2LOL

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I have a HP Officejet Pro 8600 and I cannot find a way to get it to print documents (some) in colour. I have Googled for an answer but there are no solutions that I can find that explain how to set up the printer to do this. I have the print page preview and the colour icon is checked but still no colour.

Any suggestions are really appreciated and I must add that I use non-genuine cartridges but have never had this problem in the past.
 

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glasskuter

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I have that printer. Go into settings-bluetooth and devices-select your printer-printing preferences-advanced-make sure print in grayscale is OFF.
If that doesn't work, open all apps-HP-Officejet Pro 8600-printing preferences and do the same thing. Also check you ink levels from the HP app.
 

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ICIT2LOL

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Thanks glasskutter will try both :)
 

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ICIT2LOL

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Ok grayscale is turned off and a test page is showing some colour but not that brilliant maybe it is the ink quality?
 

My Computer

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  • OS
    Windows 11 Pro Build 21H2
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    Laptop
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    Asus
    CPU
    i7 -10510U
    Motherboard
    Asus
    Memory
    Samsung 16GB DDR4 2666 MHz
    Graphics Card(s)
    On board Intel
    Sound Card
    N/a
    Monitor(s) Displays
    Genaric
    Hard Drives
    Samsung 970 Pro NMe
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    N/A
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glasskuter

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maybe it is the ink quality
Have the cartridges been in the printer for a long time. If so they may be dried up. Are the cartridges genuine HP. I buy refurbished ones on Amazon but have had good luck so far. I'm a repeat buyer from same seller. You might also check if the printer is printing in draft quality which uses way less ink and washes out color. That setting is in preferences-paper/quality tab.
 

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System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

ICIT2LOL

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Ok I will try to clean the print head by soaking the bottom on some wet kitchen towel and have sent away for a cleaning kit. The cartridges themselves are still liquid as I can hear them sloshing around when i shake them and it may be that the quality isn't so good. The seller I have used for a long time now but have never had the need to print colour so I guess they have always emptied from the constant cleaning when you switch the printer on eh? I do have some new cartridges from a different source but like I said I'll try cleaning the print head first before using them.
Now as far as draft printing I am sure that it is just set to normal and I haven't seen draft printing mentioned anywhere and the annoying thing is there is so much in settings for both Windows and HP it is like a maze of instructions and settings?
 

My Computer

System One

  • OS
    Windows 11 Pro Build 21H2
    Computer type
    Laptop
    Manufacturer/Model
    Asus
    CPU
    i7 -10510U
    Motherboard
    Asus
    Memory
    Samsung 16GB DDR4 2666 MHz
    Graphics Card(s)
    On board Intel
    Sound Card
    N/a
    Monitor(s) Displays
    Genaric
    Hard Drives
    Samsung 970 Pro NMe
    PSU
    N/A
    Case
    N/A
    Cooling
    Asus in built
    Keyboard
    Generic
    Mouse
    Logitec Wireless
    Internet Speed
    50MB max
    Browser
    Edge

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