Printers not installing


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Georgej1

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Windows 11 Home 22H2
Hi all, has enyone had this issue? I have a dell G15 5511 running Windows 11 Home 22H2 Build 22621.819.

The issue: I have three printers, a HP envy 5542 a HP 2015 laser and a canon LBP 3000 laser. the envey was found automatically no issue. the two lasers have no wifi and are connected by cable to another laptop and shared over the network at home. I can select shared printer by name
1668639325350.png1668639398460.png1668639483920.png
I can add any other printer from different networks by thier ip numbers without issue. and the other win 10 laptops on my home network have no issue finding and installing these two printers.

I have checked the spooling service.
I have Run the Printer Troubleshooter
I have changed the default printer

I cannot see any logical reason that I can get to the point of installation and not be able to.

Any ideas would be appreciated.

Georgej
 

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My Computer

System One

  • OS
    Windows 11 Home 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5511
    CPU
    11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 G
    Memory
    16.0 GB (15.7 GB usable)
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti Laptop GPU
Are printer drivers for all printers up-to-date?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
Hi, on the print server laptop yes
 

My Computer

System One

  • OS
    Windows 11 Home 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5511
    CPU
    11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 G
    Memory
    16.0 GB (15.7 GB usable)
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti Laptop GPU
Latest Windows updates enable RPC encryption by default which causes your issue. See this thread to fix it:

How to fix error 0x0000011b when connecting to shared printer

Hello! We have four computers in our office and one if them has a printer connected via USB and made shared. When trying to connect to the shared printer we got error 0x0000011b in any computer, three running Windows 10 64-bit and one running Windows 11. After some Googling I found the solution...
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.2894) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.2894)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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