Problems connecting to a vodafone site (and how stupid was the solution?).


cereberus

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Windows 11 Pro + Win11 Canary VM.
I have two vodafone acounts:

1 for my broadband/home telephone, and one for my pay and go mobile (new account).

I could not find anyway of adding the pay and go account to the vodafone app, and spent hours with their (useless) support guys, being pushed around 6 guys in different departments.

I finally found out that I could select either account from the app in theory but as I had set them up with the same email account, I could not select the pay and go account.

By default the email address is the account name, but the system does not check if used on another account.

So finally, sorted (username changed) - and then I was able to access the payand go account.

I could switch to other account as well.

Problem solved?

Well it was until I told Edge to save the password/account details. At this point, all went to rackshit - no matter which email address I selected, it always logged on to the payandgo account.

Another 2 hours online and the whole Indian call centre population (seemed like it, I spoke to so many) were baffled.

At this point I gave up, but then a few minutes ago, I had a flash of inspiration - I deleted the website cookies, and kaboom - all was ok again.

So if you are getting strange connections, delete the dratted cookies!
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)

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