Program will close due to security problem.


binks

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Windows 11
I'm not sure where to post this, so let the mods decide. It's regarding a game called Dysterra.
I posted pretty much the same question on the Windows10 forum as I had this system back then. Now I'm on W11 and have the exact same issue, exact the same message and everything. Part of the reason to migrate to W11 was to get rid of that. But didn't work.
This game has something called Wellbia XIGNCODE anticheat seem and as well as on W10 and W11 I'm getting error box saying shortly after I run the program "program will close due to security problem. error 0x70000,0xB0". I've read that this type of msg is displayed basically when system can't handle the program and know that something's wrong, but doesn't know exactly what. Like I've said, I thought that on W11 I won't have that. Now I don't have any issues with devices, no yellow question mark in device manager, I'm running the game itself as well as Wellbia executable file(which is in AppData/local) as an administrator. Installed, just to be safe, the latest ver of dx12, dot.net frameworks video drivers, and yet, still have this security msg. Game closes after that of course.
What are your ideas? What else can I try?
 
Windows Build/Version
22h2 os build 22621.1105

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom/ build it myself
    CPU
    Ryzen 7 3800X
    Motherboard
    Asrock X470 Taichi
    Memory
    Corsair Corsair VENGEANCE LPX 32GB DDR4 DRAM 3600MHz
    Graphics Card(s)
    MSI GTX 1080Ti
    Sound Card
    Onboard
    Monitor(s) Displays
    2x Asus 29"
    Screen Resolution
    1080p
    Hard Drives
    1x Seagate FireCuda, 1x WD Blue M.2, 3x Samsung QVO SSD
    PSU
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    Case
    Fractal Design R6
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    Noctua NH-D15
    Keyboard
    Corsair K70 Lux
    Mouse
    Razer Basilisk X Hyperspeed
    Internet Speed
    1Gb/s
    Browser
    Firefox
    Antivirus
    Kaspersky Internet Security
The changes to Windows 11 from 10 were mostly cosmetic, a lot of the coding at base levels is the same in 11 as 10, yes there are some changes "under the hood" for totally new features but on the good side the number of "wont run on 11" incidents are lower than you would expect - unfortunately there the cases like yours.

Hopefully someone will be along who knows the game and a solution to the issue - will leave the thread here as it will be most visible here
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 [Latest Release Preview] [Win11 PRO HighEnd MUP-00005 DD]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS to my design
    CPU
    AMD RYZEN 9 7950X OEM
    Motherboard
    *3XS*ASUS TUF B650 PLUS WIFI
    Memory
    64GB [2x32GB Corsair Vengeance 560 AMD DDR5]
    Graphics Card(s)
    3XS* ASUS DUAL RTX 4060 OC 8G
    Sound Card
    On motherboard Feeding SPDiF 5.1 system [plus local sound to each monitor]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160
    Hard Drives
    3XS Samsung 980Pro 2TB M.2 PCIe4 4 x 8TB Data + Various Externals from 1TB to 8TB, 10TB NAS
    PSU
    3XS Corsair RM850x 850w Fully Modular
    Case
    FDesign Define 7 XL BK TGL Case - Black
    Cooling
    3XS iCUE H150i ELITE Liquid Cool, Quiet Case fans
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    Wireless Logitec MX Keys + K830 [Depending on where I'm Sat]
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    Wireless Logitec - MX Master 3S +
    Internet Speed
    950 MB Down 55 MB Up
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    BitDefender Total Security [Latest]
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    Also run...
    Dell XPS 17 Laptop
    HP Laptop 8GB - Windows 10 Pro x64 HP 15.2"
    Nexus 7 Android tablet [x2]
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    Blackview 10.2 Tablet
    Sony Z3 Android Smartphone
    Samsung S9 Plus Smartphone
    Wacom Pro Medium Pen Pad
    Wacom Pro Small Pen Pad
    Wacom ExpressKey Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
  • Operating System
    Windows 11 Pro x64 [Latest release]
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 17 9700
    CPU
    i7 10750H
    Motherboard
    Stock
    Memory
    32 GB
    Graphics card(s)
    Stock Intel + GTX 1650 Ti
    Sound Card
    Stock 4 speaker
    Monitor(s) Displays
    Stock 17" + 32" 4K 3840 x 2160 HDR-10
    Screen Resolution
    3840 x 2400 HDR touchscreen
    Hard Drives
    2TB M2 NVMe
    PSU
    Stock
    Case
    Stock Aluminium / Carbon Fibre
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    Stock + 2 fan cooling pad
    Mouse
    Stock Trackpad +Logi Mx Master 3 or MX Ergo Trackball
    Keyboard
    Stock Illuminated + Logi - MX Keys
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security 2021
    Other Info
    Also use an Adjustable Support for Laptop and Adjustable stand for monitor
The changes to Windows 11 from 10 were mostly cosmetic, a lot of the coding at base levels is the same in 11 as 10, yes there are some changes "under the hood" for totally new features but on the good side the number of "wont run on 11" incidents are lower than you would expect - unfortunately there the cases like yours.

Hopefully someone will be along who knows the game and a solution to the issue - will leave the thread here as it will be most visible here
Thx:)
Regarding the changes, I though so, but though - it's newer, i should go with a times, the error like I had in W10 shouldn't be there on W11. I was wrong:(
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom/ build it myself
    CPU
    Ryzen 7 3800X
    Motherboard
    Asrock X470 Taichi
    Memory
    Corsair Corsair VENGEANCE LPX 32GB DDR4 DRAM 3600MHz
    Graphics Card(s)
    MSI GTX 1080Ti
    Sound Card
    Onboard
    Monitor(s) Displays
    2x Asus 29"
    Screen Resolution
    1080p
    Hard Drives
    1x Seagate FireCuda, 1x WD Blue M.2, 3x Samsung QVO SSD
    PSU
    Corsair RM850x
    Case
    Fractal Design R6
    Cooling
    Noctua NH-D15
    Keyboard
    Corsair K70 Lux
    Mouse
    Razer Basilisk X Hyperspeed
    Internet Speed
    1Gb/s
    Browser
    Firefox
    Antivirus
    Kaspersky Internet Security
The way I would proceed is to report the fault to Microsoft and the game designer. [ the game designer is the one who will be expected to edit their code in most cases]. not being sure about how many systems this issue affects is an issue in itself it could be a common issue or may only show in a small number of systems .
it's a security sub routine that appears to be causing the issue , you could try switching off any third party security you have in addition to the Microsoft systems and see if that helps, if it does - let the provider of the security know so they can adjust their software
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 [Latest Release Preview] [Win11 PRO HighEnd MUP-00005 DD]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS to my design
    CPU
    AMD RYZEN 9 7950X OEM
    Motherboard
    *3XS*ASUS TUF B650 PLUS WIFI
    Memory
    64GB [2x32GB Corsair Vengeance 560 AMD DDR5]
    Graphics Card(s)
    3XS* ASUS DUAL RTX 4060 OC 8G
    Sound Card
    On motherboard Feeding SPDiF 5.1 system [plus local sound to each monitor]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160
    Hard Drives
    3XS Samsung 980Pro 2TB M.2 PCIe4 4 x 8TB Data + Various Externals from 1TB to 8TB, 10TB NAS
    PSU
    3XS Corsair RM850x 850w Fully Modular
    Case
    FDesign Define 7 XL BK TGL Case - Black
    Cooling
    3XS iCUE H150i ELITE Liquid Cool, Quiet Case fans
    Keyboard
    Wireless Logitec MX Keys + K830 [Depending on where I'm Sat]
    Mouse
    Wireless Logitec - MX Master 3S +
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security [Latest]
    Other Info
    Also run...
    Dell XPS 17 Laptop
    HP Laptop 8GB - Windows 10 Pro x64 HP 15.2"
    Nexus 7 Android tablet [x2]
    Samsung 10.2" tablet
    Blackview 10.2 Tablet
    Sony Z3 Android Smartphone
    Samsung S9 Plus Smartphone
    Wacom Pro Medium Pen Pad
    Wacom Pro Small Pen Pad
    Wacom ExpressKey Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
  • Operating System
    Windows 11 Pro x64 [Latest release]
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 17 9700
    CPU
    i7 10750H
    Motherboard
    Stock
    Memory
    32 GB
    Graphics card(s)
    Stock Intel + GTX 1650 Ti
    Sound Card
    Stock 4 speaker
    Monitor(s) Displays
    Stock 17" + 32" 4K 3840 x 2160 HDR-10
    Screen Resolution
    3840 x 2400 HDR touchscreen
    Hard Drives
    2TB M2 NVMe
    PSU
    Stock
    Case
    Stock Aluminium / Carbon Fibre
    Cooling
    Stock + 2 fan cooling pad
    Mouse
    Stock Trackpad +Logi Mx Master 3 or MX Ergo Trackball
    Keyboard
    Stock Illuminated + Logi - MX Keys
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security 2021
    Other Info
    Also use an Adjustable Support for Laptop and Adjustable stand for monitor
As to the statement that it's security subrutine I agree. It clearly is and although I have now Kaspersky antivirus, the same msg was before I installed KIS and after, Game is added as an exeption in KIS antyvirus. On W10 I had only default windows defender and had exact the same msg.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom/ build it myself
    CPU
    Ryzen 7 3800X
    Motherboard
    Asrock X470 Taichi
    Memory
    Corsair Corsair VENGEANCE LPX 32GB DDR4 DRAM 3600MHz
    Graphics Card(s)
    MSI GTX 1080Ti
    Sound Card
    Onboard
    Monitor(s) Displays
    2x Asus 29"
    Screen Resolution
    1080p
    Hard Drives
    1x Seagate FireCuda, 1x WD Blue M.2, 3x Samsung QVO SSD
    PSU
    Corsair RM850x
    Case
    Fractal Design R6
    Cooling
    Noctua NH-D15
    Keyboard
    Corsair K70 Lux
    Mouse
    Razer Basilisk X Hyperspeed
    Internet Speed
    1Gb/s
    Browser
    Firefox
    Antivirus
    Kaspersky Internet Security

My Computers

System One System Two

  • OS
    Windows 11 Pro - 23H2 - Build 22635.3350
    Computer type
    Laptop
    Manufacturer/Model
    OMEN by HP Gaming Laptop 16
    CPU
    Intel(R) Core(TM) i7-12700H CPU @ 2.30GHz
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3070Ti (mobile)
    Monitor(s) Displays
    iiyama PL3467WQ
    Screen Resolution
    2560x1440 + 3440x1440
    Hard Drives
    1TB SSD + 2TB SSD + 4TB Synology 218+ NAS
    Keyboard
    OMEN by HP 1100
    Mouse
    OMEN Vector Wireless
    Internet Speed
    1000/50 Mbit Cable
    Browser
    Edge (What Else)
    Antivirus
    Windows Defender + F-Secure
    Other Info
    Razer Nari Essential wireless headphone + BOSE Mini Soundlink
  • Operating System
    Windows Server 2025 - 24H2 - Build 26085.1
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop S01
    CPU
    Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz
    Memory
    16 GB
    Monitor(s) Displays
    iiyame PL2453MT - 24" dual touch screen
    Hard Drives
    512GB SSD + 256GB SSD + 256GB SSD
    Mouse
    Logitech M235 wireless mouse
    Keyboard
    HP Wireless Keyboard
    Internet Speed
    1000/50 Mbit Cable
    Browser
    Edge (What Else)
    Antivirus
    Windows Defender + F-Secure + MalwareBytes free

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom/ build it myself
    CPU
    Ryzen 7 3800X
    Motherboard
    Asrock X470 Taichi
    Memory
    Corsair Corsair VENGEANCE LPX 32GB DDR4 DRAM 3600MHz
    Graphics Card(s)
    MSI GTX 1080Ti
    Sound Card
    Onboard
    Monitor(s) Displays
    2x Asus 29"
    Screen Resolution
    1080p
    Hard Drives
    1x Seagate FireCuda, 1x WD Blue M.2, 3x Samsung QVO SSD
    PSU
    Corsair RM850x
    Case
    Fractal Design R6
    Cooling
    Noctua NH-D15
    Keyboard
    Corsair K70 Lux
    Mouse
    Razer Basilisk X Hyperspeed
    Internet Speed
    1Gb/s
    Browser
    Firefox
    Antivirus
    Kaspersky Internet Security
I did had another response from dev team. They stated that the issue is the software I'm using - Process Hacker. It proves to be true as as soon as I've disabled this programme, the game started without any problems. On the other hand though, Process Hacker is a freeware tool to help me monitor my system resources. So how anticheat system detect this as a problem?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom/ build it myself
    CPU
    Ryzen 7 3800X
    Motherboard
    Asrock X470 Taichi
    Memory
    Corsair Corsair VENGEANCE LPX 32GB DDR4 DRAM 3600MHz
    Graphics Card(s)
    MSI GTX 1080Ti
    Sound Card
    Onboard
    Monitor(s) Displays
    2x Asus 29"
    Screen Resolution
    1080p
    Hard Drives
    1x Seagate FireCuda, 1x WD Blue M.2, 3x Samsung QVO SSD
    PSU
    Corsair RM850x
    Case
    Fractal Design R6
    Cooling
    Noctua NH-D15
    Keyboard
    Corsair K70 Lux
    Mouse
    Razer Basilisk X Hyperspeed
    Internet Speed
    1Gb/s
    Browser
    Firefox
    Antivirus
    Kaspersky Internet Security
It's not what you might personally use Process Hacker for but, presumably, whether the gaming service has determined that this particular piece of software has the potential to be used as either a direct 'cheat tool', or could be used to help service users to bypass their protection systems.

You could, of course, simply try using a different (less intrusive?) process monitor app when using the gaming service.
 

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  • OS
    macOS (plus VMs: Windows XP, 7, 10 Home/Pro, 11 Home/Pro, Linux Distros)
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    Laptop
    Manufacturer/Model
    a) Apple MacBook Pro (Intel) - 2019 b) Apple MacBook Pro M1 MAX - 2021
    CPU
    a) Intel i9 b) M1 MAX (ARM)
    Memory
    a) 16GB b) 32GB
    Hard Drives
    a) 1TB SSD + 256GB SD Card b) 1TB SSD (+ 1TB SD Card)
    Browser
    a) Safari/Vivaldi/DuckDuckGo b) Safari/DuckDuckGo
    Antivirus
    -
  • Operating System
    Windows 11 Pro (plus VirtualBox VMs: Windows 11 Pro & Linux Distros)
    Computer type
    Laptop
    Manufacturer/Model
    a) Microsoft Surface Book 2, b) HP Spectre X360
    CPU
    a) i7, b) i7
    Memory
    a) 16GB, b) 16GB
    Hard Drives
    a) 1TB SSD, b) 1TB SSD
    Browser
    a) MS Edge, b) MS Edge
    Antivirus
    a) Defender, b) Defender
Or, it could be as simple as the anti-cheat system seeing the name of the process hacker executable (which I also use) and throwing an exception. Literally seeing the word hacker in the name of the tool and it throws a conniption fit.

Some of these anti-cheat systems are not very well written.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    NZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

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