Solved Ran Windows 11 Repair Procedure and Defender Anti Virus Unavailable


MartinS

Member
Local time
3:28 AM
Posts
4
Location
Tewksbury, MA
OS
Windows 11
Hello All. I had to run the Windows 11 Repair procedure where all that was saved was my personal files. Afterwards I reinstalled all my necessary applications, and everything has been running fine EXCEPT Windows Defender. It is not allowing me to run a scan and I get the message, "Your IT administrator has limited access to some areas of this app. and the item you tried to access is not available. Contact IT helpdesk for more information".

I've scanned this forum and tried several of the recommended repairs to no avail, or they do not apply. I was at the latest version prior to the Repair (Windows Insider), but now seem to be on a much older version. I'm running:
  • Windows 11 Pro
  • Version 21H2
  • Build 22000.2538
  • Repaired 04/20/2024
Any help or suggestions would be appreciated. Thank you!
 
Windows Build/Version
22000.2538

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.00 GHz
    Motherboard
    ASUS
    Memory
    16.0 GB
    Graphics Card(s)
    GeForce GTX 1050
    Sound Card
    N/aA
    Monitor(s) Displays
    ASUS VG248
    Screen Resolution
    1920 x 1080, 60 Hz
    Keyboard
    Logi
    Mouse
    Logi
    Internet Speed
    1 GB
    Browser
    Google Chrome
    Antivirus
    Windows Anti-Virus
I've scanned this forum and tried several of the recommended repairs to no avail, or they do not apply.
Hi. Members might just suggest the same possible fixes if you don’t mention what it is you tried 🙏
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
What exactly is the " the Windows 11 Repair procedure" you followed?
The absence of a functioning Defender has popped up several times before on this forum, and the cure has alway been to do an in-place repair upgrade, with all personal files and apps retained. It's quick and easy, and you don't have to re-install any of your apps. See this:

 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
The "In Place Upgrade" would not work for me as it would cause me to loose my applications (again). When trying it, I did not have that option. The Repair would only save my data.

I also tried following the YouTube video that said to run SecurityHealthSetup32.exe... That executable does not exist on my machine.

Ran the cmd.exe as Administrator script that was posted. The scrip executed correctly, but did not change anything on the system. The system was "healthy".
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.00 GHz
    Motherboard
    ASUS
    Memory
    16.0 GB
    Graphics Card(s)
    GeForce GTX 1050
    Sound Card
    N/aA
    Monitor(s) Displays
    ASUS VG248
    Screen Resolution
    1920 x 1080, 60 Hz
    Keyboard
    Logi
    Mouse
    Logi
    Internet Speed
    1 GB
    Browser
    Google Chrome
    Antivirus
    Windows Anti-Virus
The "In Place Upgrade" would not work for me as it would cause me to loose my applications (again). When trying it, I did not have that option.
In that case, Martin, just to confirm: Are you sure you followed the instructions in the tutorial I linked TO THE LETTER?
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
Yes. Step 3 is slightly different on my version, and Step 4 does not give me the option to save my apps... only data.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.00 GHz
    Motherboard
    ASUS
    Memory
    16.0 GB
    Graphics Card(s)
    GeForce GTX 1050
    Sound Card
    N/aA
    Monitor(s) Displays
    ASUS VG248
    Screen Resolution
    1920 x 1080, 60 Hz
    Keyboard
    Logi
    Mouse
    Logi
    Internet Speed
    1 GB
    Browser
    Google Chrome
    Antivirus
    Windows Anti-Virus
The "In Place Upgrade" would not work for me as it would cause me to loose my applications (again)
You should have used the iso or installation media option (OPTION 2) in the tutorial. If done correctly an inplace upgrade using this method does not remove applications or user files.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Martin, @glasskuter is absolutely right. You aren't reading and following the tutorial EXACTLY, or you would have the save files option. Note: the OPTION ONE is NOT the option for you. It's OPTION TWO, and there should be no differences in steps 3 or 4.
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
Have a look here,


The securityhealthsetup zip file comes from the the volunteer mod's Onedrive. If you're going to try it then scan the file with something like Malwarebytes first, just to be cautious.
 

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Running the securityhealthsetup.exe file and a restart fixed the issue! Thank you. Great support
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.00 GHz
    Motherboard
    ASUS
    Memory
    16.0 GB
    Graphics Card(s)
    GeForce GTX 1050
    Sound Card
    N/aA
    Monitor(s) Displays
    ASUS VG248
    Screen Resolution
    1920 x 1080, 60 Hz
    Keyboard
    Logi
    Mouse
    Logi
    Internet Speed
    1 GB
    Browser
    Google Chrome
    Antivirus
    Windows Anti-Virus
Martin, please go to your first post, find the Mark Solved button, and click it. Keeps members from rushing in to help. Thanks.
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
Have a look here,


The securityhealthsetup zip file comes from the the volunteer mod's Onedrive. If you're going to try it then scan the file with something like Malwarebytes first, just to be cautious.

Here's a direct MS download of the same executable file:
Code:
http://download.windowsupdate.com/d/msdownload/update/software/defu/2023/11/securityhealthsetup_76fc0a39cf868048394de1fc7dbe55fe04a4f281.exe
 

My Computer

System One

  • OS
    Windows 7

Latest Support Threads

Back
Top Bottom