Random freezes/crashes while gaming (no BSOD)


sjouwerd

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Dear all,

First of all, please forgive me for my English. It is not my native language.

Please allow me to describe the issue that I've been facing for approx 1 week now:
- Random crash/freezes in different games (not a specific game).
- The screen will freeze, sound will continue. I cannot go to task manager, close game, do anything basically. There is never any BSOD.
- Only way is to hold the power button and restart.
- In some cases, PC will actually restart by itself out of nowhere.

Windows and all drivers are up to date. There were no recent changes to my system, drivers or new installations that could've started this issue. That is what bothers me the most. I've been using this system for a long time without any issues and suddenly this happens out of nowhere.

My temps during game are fine (never higher than 75C full load). In fact I've always underclocked to get the temps lower than that. Removed MSI Afterburner and underclock profile to see if this could've caused the issue, but no.

Things I've tried until this moment (without luck):
- Run sfc/ scannow. Nothing could be found.
- Run CheckHealth and Clean-up Image anyway.
- Checked the minidump folder and a friend of mine checked it out. There were 2 minidumps related to MSI Afterburner, hence why I removed it. But after removing the program crashes still happen.

Also checked the event viewer for errors after a crash. I really have no knowledge of any of this, so here are the errors:
1. Microsoft-Windows-Kernel-EventTracing, error code 3221225477.
2. SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-DKLRS7U$ failed, error code Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

Thanks for your help guys!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 5800X
    Motherboard
    ASRock A520M-ITX/ac (AM4)
    Memory
    32 GB
    Graphics Card(s)
    RTX 2080 TI
    Monitor(s) Displays
    MSI G273Q
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung SSD 860 QVO 2TB (SSD)

FreeBooter

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In this guide, you will learn the steps to perform a clean boot on Windows 11 and Windows 10 to help you troubleshoot and determine conflicts in your setup.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
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    SAMSUNG MZVLQ1T0HALB-000H1

sjouwerd

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I will try this.

However, do you recognize any of the error messages in the event viewer already? Perhaps this is already specific and clear error that you are familiar with?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 5800X
    Motherboard
    ASRock A520M-ITX/ac (AM4)
    Memory
    32 GB
    Graphics Card(s)
    RTX 2080 TI
    Monitor(s) Displays
    MSI G273Q
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung SSD 860 QVO 2TB (SSD)

FreeBooter

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Power User
VIP
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10:39 AM
Posts
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Location
Adana
Visit site
OS
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You can use the Event ID to search google for the error message.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

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