Removing Intel software component


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cineman195

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A few days ago the update showed an update for Intel Software component 1.63.1155.1 and Intel Software Component 1.41.2021.121 .
I installed both, now after a few days, I find that all videos in browsers (Chrome, Firefox, Edge) like youtube etc are choppy and voice stuttering.
I don't know what is the reason for this. I thought of uninstalling these updates but I can't find them.
System Restore didn't work well, I was stuck with no icons on the taskbar except Bluetooth and Antivirus.
I had to roll back the Restore and back to the same problem.
Is there a solution to my problem ?
Kindly help,
Regards

Edit: I found that pausing the Antivirus solved this problem, what the heck is happening here ?
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Assembled
    CPU
    Intel i7-7700k
    Motherboard
    Asrock Z270 Taichi
    Memory
    16 GB
    Graphics Card(s)
    Intel 630 onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Benq 1080p
    Screen Resolution
    1920*1080
    Hard Drives
    NVMe, SSD and HDD
    Case
    Cooler Master
    Keyboard
    Asus wireless
    Mouse
    Asus Wireless
    Internet Speed
    75 Mbps
    Browser
    Chrome, Edge, Arc
    Antivirus
    Windows Defender
What AV are you using. I would certainly check your AV settings
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
DriverStoreExplorer (RAPR) will show you these drivers and allow you to view the versions on your system, where they reside and allow you to remove them completely or just remove older versions. I believe these are Intel Bluetooth/ wireless drivers.
Autoruns from Sysinternals would allow you to temporarily disable the updated drivers to see if the issues clear up, but of course if they are wireless drivers and you rely on wireless for internet then disabling the drivers may well stop you connecting.
As with anything related to drivers/ updates it is best practice to create a system image with an app like Macrium before making changes, just in case.
Although it seems like you have found that your AV is causing an issue rather than the drivers themselves.
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2, build: 22621.521
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS Custom 1700
    CPU
    Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
    Motherboard
    Asus ProArt Creator B660 D4
    Memory
    64GB DDR 3600Mhz
    Graphics Card(s)
    Asus Tuff RTX 3080 10GB OC
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
    Screen Resolution
    2560 x 1440p & 1920 x 1080p
    Hard Drives
    WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
    PSU
    Corsair RM1000X Modular
    Case
    Corsair 4000D Airflow Desktop
    Cooling
    Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
    Keyboard
    Microsoft Ergonomic
    Mouse
    Logitech G402
    Internet Speed
    800Mbs
    Browser
    Edge Chromium
    Antivirus
    Defender, Malwarebytes
The-Hive said:
What AV are you using. I would certainly check your AV settings
Click to expand...
I was using kaspersky, uninstalled it and the problem is still continuing ! Probably it was a temporary fix !
Thanks and regards
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Assembled
    CPU
    Intel i7-7700k
    Motherboard
    Asrock Z270 Taichi
    Memory
    16 GB
    Graphics Card(s)
    Intel 630 onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Benq 1080p
    Screen Resolution
    1920*1080
    Hard Drives
    NVMe, SSD and HDD
    Case
    Cooler Master
    Keyboard
    Asus wireless
    Mouse
    Asus Wireless
    Internet Speed
    75 Mbps
    Browser
    Chrome, Edge, Arc
    Antivirus
    Windows Defender
DigitalGoat said:
DriverStoreExplorer (RAPR) will show you these drivers and allow you to view the versions on your system, where they reside and allow you to remove them completely or just remove older versions. I believe these are Intel Bluetooth/ wireless drivers.
Autoruns from Sysinternals would allow you to temporarily disable the updated drivers to see if the issues clear up, but of course if they are wireless drivers and you rely on wireless for internet then disabling the drivers may well stop you connecting.
As with anything related to drivers/ updates it is best practice to create a system image with an app like Macrium before making changes, just in case.
Although it seems like you have found that your AV is causing an issue rather than the drivers themselves.
Click to expand...
Thanks for the reply.
Earlier I used to create a Restore point whenever drivers were being updated. And successfully restored too. But this time I didn't and the rollback didn't work. I have an image created by Macrium a while back, if this problem continues I will restore,
Thanks and regards
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Assembled
    CPU
    Intel i7-7700k
    Motherboard
    Asrock Z270 Taichi
    Memory
    16 GB
    Graphics Card(s)
    Intel 630 onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Benq 1080p
    Screen Resolution
    1920*1080
    Hard Drives
    NVMe, SSD and HDD
    Case
    Cooler Master
    Keyboard
    Asus wireless
    Mouse
    Asus Wireless
    Internet Speed
    75 Mbps
    Browser
    Chrome, Edge, Arc
    Antivirus
    Windows Defender
DigitalGoat said:
DriverStoreExplorer (RAPR) will show you these drivers and allow you to view the versions on your system, where they reside and allow you to remove them completely or just remove older versions. I believe these are Intel Bluetooth/ wireless drivers.
Click to expand...
Thanks for the info, I did download RAPR and it showed one dal.inf -intel dynamic application loader host interface. So far I have not done anything with it, it can only be deleted in RAPR.
i uninstalled the Kaspersky antivirus.
I did roll-back the driver in my Wireless driver and the situation didn't seem to improve. (It was 2019 driver rolled back to 2015.)
I use both WiFi and bluetooth headphones all the time. Then I used another headphone and it seemed to work without stuttering !
I will wait for a few more days and experiment and if not satisfied will roll back to a Macrium backup of Nov 2021
Regards and thanks all !
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Assembled
    CPU
    Intel i7-7700k
    Motherboard
    Asrock Z270 Taichi
    Memory
    16 GB
    Graphics Card(s)
    Intel 630 onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Benq 1080p
    Screen Resolution
    1920*1080
    Hard Drives
    NVMe, SSD and HDD
    Case
    Cooler Master
    Keyboard
    Asus wireless
    Mouse
    Asus Wireless
    Internet Speed
    75 Mbps
    Browser
    Chrome, Edge, Arc
    Antivirus
    Windows Defender
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