Solved Screen darkens when lid is closed?


cbiweb

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Nova Scotia, Canada
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Microsoft Windows 11 Home x64, version 23H2 build 22631.3810
Bought this laptop a couple weeks ago, and I've noticed that after I've been away from it for longer than a few minutes with the lid closed, when I open the lid the screen brightness is reduced to around 40%. I always set it to 80%. Why would the screen darken like that?

My power settings are set so that nothing happens when I close the lid, so I'm not sure what *is* happening.
 
Windows Build/Version
Win11 build 22000.613

My Computer

System One

  • OS
    Microsoft Windows 11 Home x64, version 23H2 build 22631.3810
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 7700 AIO
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz
    Motherboard
    Dell Inc. 0VY7G1
    Memory
    16.00 GB SODIMM
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
    Sound Card
    (1) Realtek Audio (2) Intel® Smart Sound Technology for USB Audio (3) Intel® Smart Sound Technology for Bluetooth® Audio (4) Voice Changer Virtual Audio Device (WDM)
    Monitor(s) Displays
    Generic PnP Monitor (17.1")
    Screen Resolution
    1920x1080
    Hard Drives
    C:/ 500 GB
    D:/ Seagate (External) 2TB
    F:/ Toshiba (External) 4TB
    Keyboard
    Dell wireless
    Mouse
    Logitech M220
    Internet Speed
    Down: 35.53Mbps; Up: 26.19 Mbps
    Browser
    Edge, Vivaldi
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First, make sure adaptive brightness is disabled. Content adaptive brightness control in Windows

Others have found this to work. In device manager -expand batteries-see if you have 'Microsoft ACPI Compliant Control Method battery' Right click it and select disable device. For those that have this option, this seems to stop the dimming. However, know that it also removes the battery level indicator in the "status bar" on the bottom right, so you cannot see the battery level anymore.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.4037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Waited until overnight to see if your suggestions worked, and they did not. :(

Win11 is the first MS OS that has me stumped in a few areas.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home x64, version 23H2 build 22631.3810
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 7700 AIO
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz
    Motherboard
    Dell Inc. 0VY7G1
    Memory
    16.00 GB SODIMM
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
    Sound Card
    (1) Realtek Audio (2) Intel® Smart Sound Technology for USB Audio (3) Intel® Smart Sound Technology for Bluetooth® Audio (4) Voice Changer Virtual Audio Device (WDM)
    Monitor(s) Displays
    Generic PnP Monitor (17.1")
    Screen Resolution
    1920x1080
    Hard Drives
    C:/ 500 GB
    D:/ Seagate (External) 2TB
    F:/ Toshiba (External) 4TB
    Keyboard
    Dell wireless
    Mouse
    Logitech M220
    Internet Speed
    Down: 35.53Mbps; Up: 26.19 Mbps
    Browser
    Edge, Vivaldi
    Antivirus
    Defender
Check settings - System - power and battery - expand battery saver and turn off 'Lower screen brightness when using battery saver' assuming battery saver is on.
 

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Check settings - System - power and battery - expand battery saver and turn off 'Lower screen brightness when using battery saver' assuming battery saver is on.

I rarely use the battery, so I doubt those settings would be the cause. I'll check them anyway, in case somehow they're interfering.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home x64, version 23H2 build 22631.3810
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 7700 AIO
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz
    Motherboard
    Dell Inc. 0VY7G1
    Memory
    16.00 GB SODIMM
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
    Sound Card
    (1) Realtek Audio (2) Intel® Smart Sound Technology for USB Audio (3) Intel® Smart Sound Technology for Bluetooth® Audio (4) Voice Changer Virtual Audio Device (WDM)
    Monitor(s) Displays
    Generic PnP Monitor (17.1")
    Screen Resolution
    1920x1080
    Hard Drives
    C:/ 500 GB
    D:/ Seagate (External) 2TB
    F:/ Toshiba (External) 4TB
    Keyboard
    Dell wireless
    Mouse
    Logitech M220
    Internet Speed
    Down: 35.53Mbps; Up: 26.19 Mbps
    Browser
    Edge, Vivaldi
    Antivirus
    Defender
I've noticed that after I've been away from it for longer than a few minutes with the lid closed, when I open the lid the screen brightness is reduced

What happens when you've been away from it for longer than a few minutes with the lid open?

Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
What happens when you've been away from it for longer than a few minutes with the lid open?

Denis

Nothing, except for the screensaver. But when it turns off after moving the mouse, it's fine.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home x64, version 23H2 build 22631.3810
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 7700 AIO
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz
    Motherboard
    Dell Inc. 0VY7G1
    Memory
    16.00 GB SODIMM
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
    Sound Card
    (1) Realtek Audio (2) Intel® Smart Sound Technology for USB Audio (3) Intel® Smart Sound Technology for Bluetooth® Audio (4) Voice Changer Virtual Audio Device (WDM)
    Monitor(s) Displays
    Generic PnP Monitor (17.1")
    Screen Resolution
    1920x1080
    Hard Drives
    C:/ 500 GB
    D:/ Seagate (External) 2TB
    F:/ Toshiba (External) 4TB
    Keyboard
    Dell wireless
    Mouse
    Logitech M220
    Internet Speed
    Down: 35.53Mbps; Up: 26.19 Mbps
    Browser
    Edge, Vivaldi
    Antivirus
    Defender
I think you'll need to temporarily inhibit the screensaver to see if the effect happens or not then.

If it does dim with the lid open then I suggest you take a look at
my ditty on stopping dim display [post #3] - TenForums
The TenForumsTutorial I mention has not been copied across to ElevenForum yet.

All the best,
Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
Check settings - System - power and battery - expand battery saver and turn off 'Lower screen brightness when using battery saver' assuming battery saver is on.
Okay, for some reason, since I turned that off, the issue hasn't returned. Yet, I almost never run on battery power, and most definitely never overnight. heh...
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home x64, version 23H2 build 22631.3810
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 7700 AIO
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz
    Motherboard
    Dell Inc. 0VY7G1
    Memory
    16.00 GB SODIMM
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
    Sound Card
    (1) Realtek Audio (2) Intel® Smart Sound Technology for USB Audio (3) Intel® Smart Sound Technology for Bluetooth® Audio (4) Voice Changer Virtual Audio Device (WDM)
    Monitor(s) Displays
    Generic PnP Monitor (17.1")
    Screen Resolution
    1920x1080
    Hard Drives
    C:/ 500 GB
    D:/ Seagate (External) 2TB
    F:/ Toshiba (External) 4TB
    Keyboard
    Dell wireless
    Mouse
    Logitech M220
    Internet Speed
    Down: 35.53Mbps; Up: 26.19 Mbps
    Browser
    Edge, Vivaldi
    Antivirus
    Defender
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