"Shut Down Windows" message box keeps popping up periodically


M

mercury_1967

Well-known member
Local time
8:58 PM
Posts
12
OS
Windows 11
I just installed W11 last Friday.

The below window keeps popping up periodically and unexpectedly. I don't know if it's some keyboard combination that I'm unknowingly hitting or if it's just random, but I can't figure out how to stop it from popping up.

Shutdown message.png
 
Windows Build/Version
Win 11 version 21H2, build 22000.376

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Omen
    CPU
    12th Gen Intel i9-12900H 14 Core
    Memory
    16GB
    Graphics Card(s)
    Nvidia GeForce RTX 3060
    Screen Resolution
    4k
    Hard Drives
    1TB SSD
    Mouse
    Logitech G502 Hero
    Internet Speed
    Fiber 30Mbs Up, 30Mbs Down
    Browser
    Edge Chromium
    Antivirus
    Webroot
That shows up using ALT+F4 combination.
 

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Fabler2 said:
That shows up using ALT+F4 combination.
Click to expand...
I'm pretty sure I'm not using that key combination - especially not as much as that window keeps popping up! It seems to only happen when I am playing a particular game.

Is there any way to change, customize or disable that combination?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Omen
    CPU
    12th Gen Intel i9-12900H 14 Core
    Memory
    16GB
    Graphics Card(s)
    Nvidia GeForce RTX 3060
    Screen Resolution
    4k
    Hard Drives
    1TB SSD
    Mouse
    Logitech G502 Hero
    Internet Speed
    Fiber 30Mbs Up, 30Mbs Down
    Browser
    Edge Chromium
    Antivirus
    Webroot
mercury_1967 said:
I'm pretty sure I'm not using that key combination - especially not as much as that window keeps popping up! It seems to only happen when I am playing a particular game.

Is there any way to change, customize or disable that combination?
Click to expand...
Just a guess, maybe that game has keys configurations that's doing it?
 

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Fabler2 said:
Just a guess, maybe that game has keys configurations that's doing it?
Click to expand...
That's the obvious question, and I'll look into that specifically the next time I play, but off the top of my head, I'm pretty sure I don't use that combo in the course of playing it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Omen
    CPU
    12th Gen Intel i9-12900H 14 Core
    Memory
    16GB
    Graphics Card(s)
    Nvidia GeForce RTX 3060
    Screen Resolution
    4k
    Hard Drives
    1TB SSD
    Mouse
    Logitech G502 Hero
    Internet Speed
    Fiber 30Mbs Up, 30Mbs Down
    Browser
    Edge Chromium
    Antivirus
    Webroot
mercury_1967 said:
That's the obvious question, and I'll look into that specifically the next time I play, but off the top of my head, I'm pretty sure I don't use that combo in the course of playing it.
Click to expand...
If you post the name of the game you are playing someone might know what is triggering it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Winuser said:
If you post the name of the game you are playing someone might know what is triggering it.
Click to expand...
The game is 7 Days to Die, version A20.

Thanks if anyone can help!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Omen
    CPU
    12th Gen Intel i9-12900H 14 Core
    Memory
    16GB
    Graphics Card(s)
    Nvidia GeForce RTX 3060
    Screen Resolution
    4k
    Hard Drives
    1TB SSD
    Mouse
    Logitech G502 Hero
    Internet Speed
    Fiber 30Mbs Up, 30Mbs Down
    Browser
    Edge Chromium
    Antivirus
    Webroot

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Okay. Confirmed: It appears that the window popping up has nothing to do with the game.

I had the computer on for a while this morning - no game. Closed the lid and left it for a while. Came back and the window was there.

Any thoughts?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Omen
    CPU
    12th Gen Intel i9-12900H 14 Core
    Memory
    16GB
    Graphics Card(s)
    Nvidia GeForce RTX 3060
    Screen Resolution
    4k
    Hard Drives
    1TB SSD
    Mouse
    Logitech G502 Hero
    Internet Speed
    Fiber 30Mbs Up, 30Mbs Down
    Browser
    Edge Chromium
    Antivirus
    Webroot
There has been quite a few reports of that recently, as far as I can tell there is no fix yet. If it were me, I would put it on the feedback hub
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
The-Hive said:
There has been quite a few reports of that recently, as far as I can tell there is no fix yet. If it were me, I would put it on the feedback hub
Click to expand...
Will do. Thanks!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Omen
    CPU
    12th Gen Intel i9-12900H 14 Core
    Memory
    16GB
    Graphics Card(s)
    Nvidia GeForce RTX 3060
    Screen Resolution
    4k
    Hard Drives
    1TB SSD
    Mouse
    Logitech G502 Hero
    Internet Speed
    Fiber 30Mbs Up, 30Mbs Down
    Browser
    Edge Chromium
    Antivirus
    Webroot
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