Slow speed test on new computer


waylon

Member
Local time
2:56 AM
Posts
3
OS
Windows 11
Brand new Dell Inspiron seems fairly fast internet in but speed tests show 20-25 mps. We get 200-250 on our service, ie. laptop.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Inspiron 3891
    CPU
    i3-1015
    Motherboard
    OYF8P5, A00
    Memory
    8GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Intel Wi-Fi 6 2x2
    Monitor(s) Displays
    Planar 1910
    Screen Resolution
    1280x1024
    Hard Drives
    1TB 7200rpm 3.5" SATA HDD
    PSU
    260W PSU
    Keyboard
    Logitech wireless
    Mouse
    Logitech wireless
    Browser
    Firefox, Chrome, Edge
    Antivirus
    Windows Defender

glasskuter

Well-known member
Pro User
VIP
Local time
4:56 AM
Posts
2,955
Location
Paris in the Lone Star State of Texas
OS
Windows 11 Pro 22H2 22621.819
Good to have you on the forum waylon. You did not fill out the "specs" section of your forum profile so I do not know if we're working with a laptop or a desktop here. I'm assuming a PC.
I am also assuming you connect wirelessly to your network. Here's a few things you can try.

Make sure both your PC and laptop are connected on the same router band (2.4 or 5 ghz).

Go into Properties of your wireless adapter and turn off ipv6.

Is the location of your new computer further from your router than your laptop? Walls and barriers have to be considered. You may need to add a wifi extender or upgrade to a mesh network to get full benefit in speed.

Go into your power settings and make sure your PC does not enforce a Balanced or Power saver mode on your wireless card. This mode greatly affects your WiFi performance.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.819
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

waylon

Member
Thread Starter
Local time
2:56 AM
Posts
3
OS
Windows 11
Tried your tips, didn't fix. Odd problem that seems to operate fairly fast but download speed test somehow shows wrong. Obviously if I was at 20mps it would be all but inoperable. So I can't know its accurate speed. PC replaced my last Inspiron and is located in the same place and on the same network. It got readings up to 260mps. I will post specs. Thanks for reply.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Inspiron 3891
    CPU
    i3-1015
    Motherboard
    OYF8P5, A00
    Memory
    8GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Intel Wi-Fi 6 2x2
    Monitor(s) Displays
    Planar 1910
    Screen Resolution
    1280x1024
    Hard Drives
    1TB 7200rpm 3.5" SATA HDD
    PSU
    260W PSU
    Keyboard
    Logitech wireless
    Mouse
    Logitech wireless
    Browser
    Firefox, Chrome, Edge
    Antivirus
    Windows Defender

wimorrison

Active member
Member
Local time
10:56 AM
Posts
121
OS
Win11
...Obviously if I was at 20mps it would be all but inoperable...

On what basis do you make that statement? Downloading webpages will work perfectly with 20Mb/s - in fact, it will still be perfectly acceptable with much lower speeds.
 

My Computer

System One

  • OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7490
    CPU
    Intel(R) Core(TM) i5-8350U CPU @ 1.70GHz, 189
    Memory
    8GB

glasskuter

Well-known member
Pro User
VIP
Local time
4:56 AM
Posts
2,955
Location
Paris in the Lone Star State of Texas
OS
Windows 11 Pro 22H2 22621.819
if I was at 20mps it would be all but inoperable.
I don't have access to superfast internet where I live. My webpages open just fine at 5 Mb/s down and 1 Mb/s up. I stream which for the most part works fine unless the providers network is overloaded (bandwidth sharing) Granted it's a problem uploading large files but I don't do a lot of that. Heck, I operated at 1.5 Mb/s until 2 years ago (no streaming then)

You never did answer my question about the location of your computer in relation to your router. What distance, barriers, etc. Are they on different floors? Also, what method do you use to check your internet speed? Try a different one.
Speedtest.net
Fast.com
speakeasy.net
There are many more.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.819
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

waylon

Member
Thread Starter
Local time
2:56 AM
Posts
3
OS
Windows 11
I confess I was wrong, just recalling past when speed dropped on older PC, probably different cause. I probably have more speed than I need but provider offered at no price increase.
It's probably my fault that I made unclear question. I am satisfied with speed but curious why speed tests show far lower than former similar PC showed, it's exactly in the same location in the house. I'll ask ISP.

Also noticed when looking at Dell forum many people complaining about their SmartByte ware. I turned it off while looking at this issue; made no difference so turned back on, some are uninstalling it. Curious if anyone here had that issue.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Inspiron 3891
    CPU
    i3-1015
    Motherboard
    OYF8P5, A00
    Memory
    8GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Intel Wi-Fi 6 2x2
    Monitor(s) Displays
    Planar 1910
    Screen Resolution
    1280x1024
    Hard Drives
    1TB 7200rpm 3.5" SATA HDD
    PSU
    260W PSU
    Keyboard
    Logitech wireless
    Mouse
    Logitech wireless
    Browser
    Firefox, Chrome, Edge
    Antivirus
    Windows Defender

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