Snap assistant does not work with mouse/touchpad


lukasamd

New member
Local time
7:24 AM
Posts
1
OS
Windows 11
Hey,

I have a bit strange issue - snap assistant stopped working.

Use W11 on Dell Latitude 5501, it's pretty fresh install (week or two ago). Snap assistant is enabled, everything should work correctly, but it doesn't: works only with keyboard shortcuts (win key + arrows), not with mouse/touchpad and dragging any app windows to left/right of the screen.

Googled about that, checked possible options:

  • disabled all items from autostart: no result
  • tried different drivers: no result
  • tried different scaling options: no results (daily use with 100%)
  • install insider beta:... no results
  • sfc/diskpart scanning: no errors, everything is fine
Do not have any idea what can be wrong.

It worked fine before system reinstall for many months, now it's broken
 
Windows Build/Version
stable and beta 22622.598

My Computer

System One

  • OS
    Windows 11
I have a Dell 15 3511 - I was using a mouse for 5 months, mouse is broke. This laptop has a touchpad, (click o the Left corner - it's a Left Click)
(Rt. corner - rt. click) but I run my finger across the pad. The pointer justs sits there? I have a mouse on loan, has to go back in 8 hrs. (and, I'll buy another) Can anyone tell me in Settings why my pointer is not moving? thx. Cheers...
 

My Computer

System One

  • OS
    Windows 11 Home 23H2 (Build 22631.3447)
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40G
    Motherboard
    64-bit operating system Dell 0XMF7W
    Memory
    12GB
    Graphics Card(s)
    Intel R Iris R XE Graphics family
    Sound Card
    Cirrus Speakers High Definition Audio
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe 670p SSDPEKNU512GZ NVMe I NTEL 512GB
    Case
    cheap
    Mouse
    Logitech wireless
    Internet Speed
    16 Mps download
    Browser
    Google Chrome
    Antivirus
    Security: Microsoft Defender & Malwarebytes Premium (with browser guard)
    Other Info
    Dell model: Inspiron 15 3511
Done & Fixed.
 

My Computer

System One

  • OS
    Windows 11 Home 23H2 (Build 22631.3447)
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40G
    Motherboard
    64-bit operating system Dell 0XMF7W
    Memory
    12GB
    Graphics Card(s)
    Intel R Iris R XE Graphics family
    Sound Card
    Cirrus Speakers High Definition Audio
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe 670p SSDPEKNU512GZ NVMe I NTEL 512GB
    Case
    cheap
    Mouse
    Logitech wireless
    Internet Speed
    16 Mps download
    Browser
    Google Chrome
    Antivirus
    Security: Microsoft Defender & Malwarebytes Premium (with browser guard)
    Other Info
    Dell model: Inspiron 15 3511

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