Solved Snipping Tool bug


spapakons

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778
Location
Athens
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Windows 11 Pro 21H2 64-bit (build 22000.282)
I have two screens on my main PC (see 2nd PC specs). I wanted to capture a window on my second screen with Snipping Tool. I know from Windows 10 that the "Fullscreen mode" captures both screens side-by-side and if I want to capture only the window on my second screen I have to select "Window mode". It seems this behavior is not the same for Windows 11 version. Either the "Fullscreen mode" or the "Window mode" capture both screens side-by-side. What am I doing wrong? Is this a known bug? Anyone else using Snipping tool can add on that?

Update: I discovered how to restore the old Snipping Tool. Just copy the file C:\Windows\System32\SnippingTool.exe from a PC running Windows 10 (or from windows.old folder if still available) and the C:\Windows\System32\EN-US\SnippingTool.exe.mui into the respective folders in Windows 11. The problem now is that Fullscreen and Window mode are functionally same. The bug is for both the old Snipping Tool of Windows 10 and the modern Snipping Tool of Windows 11. Both ignore "Window Mode" and capture both screens side-by-side. A workaround is to select "Rectangle area mode" and then mark the whole window, but I find faster and more convenient the old "Window mode" functionality. Any ideas how to make it work appreciated.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.282)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    This is my test laptop, not fully updated yet. For my main PC I use everyday see my 2nd system specs
  • Operating System
    Windows 11 Pro v21H2 (build 22000.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

Edwin

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Must be a bug..., both working fine here.
 

My Computer

System One

  • OS
    Windows 11
    Browser
    Chrome

jvickers

The lunatics have taken over the asylum
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Everything's working on my system as well.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
    Antivirus
    Norton 360
    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

Devlin1888

"RockHardSemi"
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11:59 PM
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Scotland
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Windows 11 Education Build 22483.1011 Developer Build
I have two screens on my main PC (see 2nd PC specs). I wanted to capture a window on my second screen with Snipping Tool. I know from Windows 10 that the "Fullscreen mode" captures both screens side-by-side and if I want to capture only the window on my second screen I have to select "Window mode". It seems this behavior is not the same for Windows 11 version. Either the "Fullscreen mode" or the "Window mode" capture both screens side-by-side. What am I doing wrong? Is this a known bug? Anyone else using Snipping tool can add on that?

Update: I discovered how to restore the old Snipping Tool. Just copy the file C:\Windows\System32\SnippingTool.exe from a PC running Windows 10 (or from windows.old folder if still available) and the C:\Windows\System32\EN-US\SnippingTool.exe.mui into the respective folders in Windows 11. The problem now is that Fullscreen and Window mode are functionally same. The bug is for both the old Snipping Tool of Windows 10 and the modern Snipping Tool of Windows 11. Both ignore "Window Mode" and capture both screens side-by-side. A workaround is to select "Rectangle area mode" and then mark the whole window, but I find faster and more convenient the old "Window mode" functionality. Any ideas how to make it work appreciated.
Yeah tried here and everythings ok, Maybe try ScreenPresso , Its besides the point of fixing you're issue but i have 0 idea on that one, Screenpresso is really good, i actually prefer it to Snipping tool now.
 

My Computer

System One

  • OS
    Windows 11 Education Build 22483.1011 Developer Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7 10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    16GB Viper Steel Series 3200mhz
    Graphics Card(s)
    Gigabyte RTX2070 Super X OC Windforce
    Monitor(s) Displays
    ASUS TUF Gaming 3840X2160 Benq Gl2250 1920x1080
    Screen Resolution
    4K/1600/1440/1080
    Hard Drives
    M.2 - ADATA SX8200 Pro 1TB
    SSD - Samsung 860 evo
    PSU
    Corsair 650w
    Case
    NZXT S340 Elite
    Cooling
    Cooler Master Hyper 212 RGB Black Edition
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steel Series Rival 710
    Internet Speed
    50mbs
    Browser
    Opera GX
    Antivirus
    Windows Defender
    Other Info
    Logitech g29+Pedals+Shifter

spapakons

Well-known member
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Thread Starter
Local time
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Posts
778
Location
Athens
OS
Windows 11 Pro 21H2 64-bit (build 22000.282)
You mean Window mode captures the selected window, not the entire screen? Do you have a dual monitor setup?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.282)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    This is my test laptop, not fully updated yet. For my main PC I use everyday see my 2nd system specs
  • Operating System
    Windows 11 Pro v21H2 (build 22000.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

Devlin1888

"RockHardSemi"
Power User
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831
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Scotland
OS
Windows 11 Education Build 22483.1011 Developer Build
You mean Window mode captures the selected window, not the entire screen? Do you have a dual monitor setup?
Op literally states in the original post that he as two monitors.
 

My Computer

System One

  • OS
    Windows 11 Education Build 22483.1011 Developer Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7 10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    16GB Viper Steel Series 3200mhz
    Graphics Card(s)
    Gigabyte RTX2070 Super X OC Windforce
    Monitor(s) Displays
    ASUS TUF Gaming 3840X2160 Benq Gl2250 1920x1080
    Screen Resolution
    4K/1600/1440/1080
    Hard Drives
    M.2 - ADATA SX8200 Pro 1TB
    SSD - Samsung 860 evo
    PSU
    Corsair 650w
    Case
    NZXT S340 Elite
    Cooling
    Cooler Master Hyper 212 RGB Black Edition
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steel Series Rival 710
    Internet Speed
    50mbs
    Browser
    Opera GX
    Antivirus
    Windows Defender
    Other Info
    Logitech g29+Pedals+Shifter

The-Hive

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4,040
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Wiltshire UK
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Windows 11 Pro
Everything fine here, just using snipping tool
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen Core i9 10900K
    Memory
    32GB
    Graphics Card(s)
    Geforce RTX 2080 Super
    Screen Resolution
    1920x1080
    Hard Drives
    C: Samsung 2TB P981A
    D: Samsung 2TB 970 Evo
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer AX1650i Wi-Fi Network Adaptor
    Alienware Z01G Graphic Amplifier
    Tobii Eye Tracker
  • Operating System
    Dual Boot Windows 11 Pro / Windows 11 Pro Dev build
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen i-7 2.80 gb
    Memory
    16Gb
    Screen Resolution
    1920 x 1080
    Hard Drives
    512Gb SSD
    2GB External drive
    Browser
    Chrome
    Antivirus
    Norton

BunnyJ

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USA TN
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Windows 11 Home 25120.1010- Dev Channel
I have two monitors setup and the snipping tool works just as it's supposed to.
 

My Computer

System One

  • OS
    Windows 11 Home 25120.1010- Dev Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banna Junior 7000 - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
    Sound Card
    Realtek (R) Audio
    Monitor(s) Displays
    ASUS VP28UQG 28" 4K, Viotek 32" 1080p
    Screen Resolution
    4K 3840 x 2160
    Hard Drives
    Primary Samsung 256 SSD
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    NZXT 510
    Cooling
    Stock AMD cooler
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 350.50 mbps Upload: 12.02 mbps Ping: 15ms
    Browser
    Firefox, Chrome and Edge
    Antivirus
    MS - Defender

spapakons

Well-known member
Power User
Thread Starter
Local time
1:59 AM
Posts
778
Location
Athens
OS
Windows 11 Pro 21H2 64-bit (build 22000.282)
The Snipping Tools (both the Windows 10 and Windows 11 version) works also in my computer. The bug is that the "Window mode" captures the whole screen instead of the active window. It doesn't give my a choice to click on the desired window to capture, it just captures the entire screen (actually both screens side-by-side). I downloaded ScreenPresso, but it doesn't have a "Window mode", it only has "Full screen" and "region". I also have Snagit that works as expected, but I would prefer to use the Snipping Tool, if possible. A workaround is to select "Region mode" and just mark the window I want to capture, but it is not convenient as it takes more time to do so. Thank you for your help anyway.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.282)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    This is my test laptop, not fully updated yet. For my main PC I use everyday see my 2nd system specs
  • Operating System
    Windows 11 Pro v21H2 (build 22000.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

BunnyJ

Python Programmer
Pro User
VIP
Local time
6:59 PM
Posts
5,089
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USA TN
OS
Windows 11 Home 25120.1010- Dev Channel
The Snipping Tools (both the Windows 10 and Windows 11 version) works also in my computer. The bug is that the "Window mode" captures the whole screen instead of the active window. It doesn't give my a choice to click on the desired window to capture, it just captures the entire screen (actually both screens side-by-side). I downloaded ScreenPresso, but it doesn't have a "Window mode", it only has "Full screen" and "region". I also have Snagit that works as expected, but I would prefer to use the Snipping Tool, if possible. A workaround is to select "Region mode" and just mark the window I want to capture, but it is not convenient as it takes more time to do so. Thank you for your help anyway.
Are you talking about the screen print??
 

My Computer

System One

  • OS
    Windows 11 Home 25120.1010- Dev Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banna Junior 7000 - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
    Sound Card
    Realtek (R) Audio
    Monitor(s) Displays
    ASUS VP28UQG 28" 4K, Viotek 32" 1080p
    Screen Resolution
    4K 3840 x 2160
    Hard Drives
    Primary Samsung 256 SSD
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    NZXT 510
    Cooling
    Stock AMD cooler
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 350.50 mbps Upload: 12.02 mbps Ping: 15ms
    Browser
    Firefox, Chrome and Edge
    Antivirus
    MS - Defender

spapakons

Well-known member
Power User
Thread Starter
Local time
1:59 AM
Posts
778
Location
Athens
OS
Windows 11 Pro 21H2 64-bit (build 22000.282)
What I do: Search for Snipping tool, click to run. Select Window mode. Click on New, but instead of given the option to click on the desired window to capture, it just captures both screens side-by-side. The same as if I had selected the Full screen mode. No difference. How I restore functionality of the Window mode? What am I missing?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.282)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    This is my test laptop, not fully updated yet. For my main PC I use everyday see my 2nd system specs
  • Operating System
    Windows 11 Pro v21H2 (build 22000.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

imanlien2020

Active member
Member
Local time
5:59 PM
Posts
131
OS
Windows 10 current
I have researched this way too much. My snipping tool that installs with windows..DOES NOT WORK. It's a hit or miss for everyone. For some NO problems yet others it doesn't work. This is normal since no version of windows will ever just WORK completely right from the first install without ever having issues. I tried crap tons of methods to fix the snipping tool. Everything from Uninstalling, reinstalling from Microsoft store, installing older versions, updating windows, I even used other snipping tools from the Microsoft store and all of them did the same thing. So, with that said my last option was try a different software. So, I installed Snagit 2021 and BAM. I can do everything and more now and Screenshots All work. So my suggestion until Microsoft fixes the issue at hand try either Snagit or any number of other similar software.
 

My Computer

System One

  • OS
    Windows 10 current
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
    CPU
    AMD Ryzen 7 5800X 8 Core
    Motherboard
    Gigabyte X570 Aorus Pro WiFi
    Memory
    32 GB
    Graphics Card(s)
    PCI Express 3.0 x16: PowerColor RX Vega 56 Red Dragon
    Sound Card
    Realtek ALC1220 and AMD Greenland - High Definition Audio Controller
    Monitor(s) Displays
    2 - 27 inch Westinghouse
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SSD - 2 TB each
    1 HDD - 2 TB
    Keyboard
    logitech
    Mouse
    logitech
    Internet Speed
    200 MB
    Browser
    Microsoft Edge
    Antivirus
    Avast Premium

spapakons

Well-known member
Power User
Thread Starter
Local time
1:59 AM
Posts
778
Location
Athens
OS
Windows 11 Pro 21H2 64-bit (build 22000.282)
I have already downloaded Snagit 2021, I will install it later and report.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.282)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    This is my test laptop, not fully updated yet. For my main PC I use everyday see my 2nd system specs
  • Operating System
    Windows 11 Pro v21H2 (build 22000.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

Edwin

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6:59 PM
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3,622
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Windows 11
Are you giving the desired window mouse focus?
 

My Computer

System One

  • OS
    Windows 11
    Browser
    Chrome

spapakons

Well-known member
Power User
Thread Starter
Local time
1:59 AM
Posts
778
Location
Athens
OS
Windows 11 Pro 21H2 64-bit (build 22000.282)
Snipping tool starts in primary screen and I move it at second screen. I then select Window mode, click on new and I think it goes at primary screen again. I click on the desired window, but the result is a screenshot of both screens side-by-side. Any attempt to move the window before capturing doesn't work.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.282)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    This is my test laptop, not fully updated yet. For my main PC I use everyday see my 2nd system specs
  • Operating System
    Windows 11 Pro v21H2 (build 22000.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

imanlien2020

Active member
Member
Local time
5:59 PM
Posts
131
OS
Windows 10 current
Snipping tool starts in primary screen and I move it at second screen. I then select Window mode, click on new and I think it goes at primary screen again. I click on the desired window, but the result is a screenshot of both screens side-by-side. Any attempt to move the window before capturing doesn't work.
thank you that is exactly the one problem i get when doing screenshots because i also have double side by side monitors. So interested in finding out how to fix that issue to know how to snap a screenshot on just one of the screens.
 

My Computer

System One

  • OS
    Windows 10 current
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
    CPU
    AMD Ryzen 7 5800X 8 Core
    Motherboard
    Gigabyte X570 Aorus Pro WiFi
    Memory
    32 GB
    Graphics Card(s)
    PCI Express 3.0 x16: PowerColor RX Vega 56 Red Dragon
    Sound Card
    Realtek ALC1220 and AMD Greenland - High Definition Audio Controller
    Monitor(s) Displays
    2 - 27 inch Westinghouse
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SSD - 2 TB each
    1 HDD - 2 TB
    Keyboard
    logitech
    Mouse
    logitech
    Internet Speed
    200 MB
    Browser
    Microsoft Edge
    Antivirus
    Avast Premium

spapakons

Well-known member
Power User
Thread Starter
Local time
1:59 AM
Posts
778
Location
Athens
OS
Windows 11 Pro 21H2 64-bit (build 22000.282)
I did some tests. I disabled the second screen, then tried Snipping Tool. "Window mode" works as expected, it let me select the desired window and captures that. Then I enabled the second monitor again and tried to capture a window on the primary monitor. Again it works as expected, it captured the window. I then tried to capture a window on the secondary monitor and it worked as expected.

I discovered the culprit! I usually control this PC remotely with AnyDesk from my work computer or other computer in home. AnyDesk interferes with the Snipping tool making it capture the entire screen instead of the desired window. The last tests were done locally, not from AnyDesk, so the Snipping tool worked correctly! This issue did not appear in Windows 10 with AnyDesk 6. In Windows 11 I downloaded and installed AnyDesk 7 and it looks like it works differently and affects Snipping tool. I will install and try Snagit and see if this is also affected by AnyDesk 7 and let you know.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.282)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    This is my test laptop, not fully updated yet. For my main PC I use everyday see my 2nd system specs
  • Operating System
    Windows 11 Pro v21H2 (build 22000.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

spapakons

Well-known member
Power User
Thread Starter
Local time
1:59 AM
Posts
778
Location
Athens
OS
Windows 11 Pro 21H2 64-bit (build 22000.282)
Snagit window mode also doesn't work properly from AnyDesk. A workaround is to always capture the active (focused) window, without selection. In Snipping tool the workaround is to choose Rectangle area mode and then mark the window you want to capture.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.282)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    This is my test laptop, not fully updated yet. For my main PC I use everyday see my 2nd system specs
  • Operating System
    Windows 11 Pro v21H2 (build 22000.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Asus GT620-1GD3 (nVidia GeForce GT 620 1GB DDR3)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 2.3 graphics drivers, WEI score 5.1

Stigg

Well-known member
Power User
VIP
Local time
8:59 AM
Posts
757
OS
Windows 11 Pro
I also have a Snipping Tool bug.
The eraser doesn't work for me.

Is there something special that I have to do to get it to work?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Stigg's Build
    CPU
    Intel Core i9-10900X
    Motherboard
    GIGABYTE X299X DESIGNARE 10G
    Memory
    Corsair 64 GB (4 x 16 GB) CMW64GX4M4C3000C15 Vengeance RGB Pro 3000Mhz DDR4
    Graphics Card(s)
    GIGABYTE GeForce GTX 1660 Super Mini ITX 6 GB OC
    Sound Card
    Realtek ALC1220
    Monitor(s) Displays
    Samsung 27" FHD LED FreeSync Gaming Monitor (LS27F350FHEXXY)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 970 Pro Series 1TB M.2 2280 NVMe SSD
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    PSU
    Corsair HX1200 1200W 80 Plus Platinum
    Case
    Fractal Design Define 7 Black Solid Case
    Cooling
    Noctua NH-D15 Chromax Black
    Keyboard
    Razer Ornata V2
    Mouse
    Razer DeathAdder Essential
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    Logitech BRIO 4k Ultra HD USB-C Webcam
  • Operating System
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M GM501GS
    CPU
    Core i7-8750H
    Motherboard
    Zephyrus M GM501GS
    Memory
    SK Hynix 32 GB (2 x 16 GB) HMA82GS6CJR8N-VK 16 GB DDR4-2666 DDR4 SDRAM
    Graphics card(s)
    NVIDIA GeForce GTX 1070
    Sound Card
    Realtek ALC294
    Monitor(s) Displays
    AU Optronics B156HAN07.1 [15.6" LCD]
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung MZVKW512HMJP-00000 512 GB, PCI-E 3.0 x4
    Samsung SSD 860 QVO 4TB 4 TB, SATA-III
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Mouse
    Razer DeathAdder Essential
    Keyboard
    PC/AT Enhanced PS2 Keyboard (101/102-Key)
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    USB2.0 HD UVC Webcam
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