Solved Snipping Tool bug

spapakons · Dec 7, 2021

I have two screens on my main PC (see 2nd PC specs). I wanted to capture a window on my second screen with Snipping Tool. I know from Windows 10 that the "Fullscreen mode" captures both screens side-by-side and if I want to capture only the window on my second screen I have to select "Window mode". It seems this behavior is not the same for Windows 11 version. Either the "Fullscreen mode" or the "Window mode" capture both screens side-by-side. What am I doing wrong? Is this a known bug? Anyone else using Snipping tool can add on that?

Update: I discovered how to restore the old Snipping Tool. Just copy the file C:\Windows\System32\SnippingTool.exe from a PC running Windows 10 (or from windows.old folder if still available) and the C:\Windows\System32\EN-US\SnippingTool.exe.mui into the respective folders in Windows 11. The problem now is that Fullscreen and Window mode are functionally same. The bug is for both the old Snipping Tool of Windows 10 and the modern Snipping Tool of Windows 11. Both ignore "Window Mode" and capture both screens side-by-side. A workaround is to select "Rectangle area mode" and then mark the whole window, but I find faster and more convenient the old "Window mode" functionality. Any ideas how to make it work appreciated.

Edwin · Dec 7, 2021

Must be a bug..., both working fine here.

jvickers · Dec 7, 2021

Everything's working on my system as well.

ShamrockRig · Dec 7, 2021

spapakons said:
I have two screens on my main PC (see 2nd PC specs). I wanted to capture a window on my second screen with Snipping Tool. I know from Windows 10 that the "Fullscreen mode" captures both screens side-by-side and if I want to capture only the window on my second screen I have to select "Window mode". It seems this behavior is not the same for Windows 11 version. Either the "Fullscreen mode" or the "Window mode" capture both screens side-by-side. What am I doing wrong? Is this a known bug? Anyone else using Snipping tool can add on that?

Update: I discovered how to restore the old Snipping Tool. Just copy the file C:\Windows\System32\SnippingTool.exe from a PC running Windows 10 (or from windows.old folder if still available) and the C:\Windows\System32\EN-US\SnippingTool.exe.mui into the respective folders in Windows 11. The problem now is that Fullscreen and Window mode are functionally same. The bug is for both the old Snipping Tool of Windows 10 and the modern Snipping Tool of Windows 11. Both ignore "Window Mode" and capture both screens side-by-side. A workaround is to select "Rectangle area mode" and then mark the whole window, but I find faster and more convenient the old "Window mode" functionality. Any ideas how to make it work appreciated.

Yeah tried here and everythings ok, Maybe try ScreenPresso , Its besides the point of fixing you're issue but i have 0 idea on that one, Screenpresso is really good, i actually prefer it to Snipping tool now.

spapakons · Dec 7, 2021

You mean Window mode captures the selected window, not the entire screen? Do you have a dual monitor setup?

ShamrockRig · Dec 7, 2021

spapakons said:
You mean Window mode captures the selected window, not the entire screen? Do you have a dual monitor setup?

Op literally states in the original post that he as two monitors.

The-Hive · Dec 7, 2021

Everything fine here, just using snipping tool

BunnyJ · Dec 7, 2021

I have two monitors setup and the snipping tool works just as it's supposed to.

spapakons · Dec 7, 2021

The Snipping Tools (both the Windows 10 and Windows 11 version) works also in my computer. The bug is that the "Window mode" captures the whole screen instead of the active window. It doesn't give my a choice to click on the desired window to capture, it just captures the entire screen (actually both screens side-by-side). I downloaded ScreenPresso, but it doesn't have a "Window mode", it only has "Full screen" and "region". I also have Snagit that works as expected, but I would prefer to use the Snipping Tool, if possible. A workaround is to select "Region mode" and just mark the window I want to capture, but it is not convenient as it takes more time to do so. Thank you for your help anyway.

BunnyJ · Dec 7, 2021

spapakons said:
The Snipping Tools (both the Windows 10 and Windows 11 version) works also in my computer. The bug is that the "Window mode" captures the whole screen instead of the active window. It doesn't give my a choice to click on the desired window to capture, it just captures the entire screen (actually both screens side-by-side). I downloaded ScreenPresso, but it doesn't have a "Window mode", it only has "Full screen" and "region". I also have Snagit that works as expected, but I would prefer to use the Snipping Tool, if possible. A workaround is to select "Region mode" and just mark the window I want to capture, but it is not convenient as it takes more time to do so. Thank you for your help anyway.

Are you talking about the screen print??

spapakons · Dec 7, 2021

What I do: Search for Snipping tool, click to run. Select Window mode. Click on New, but instead of given the option to click on the desired window to capture, it just captures both screens side-by-side. The same as if I had selected the Full screen mode. No difference. How I restore functionality of the Window mode? What am I missing?

imanlien2020 · Dec 7, 2021

I have researched this way too much. My snipping tool that installs with windows..DOES NOT WORK. It's a hit or miss for everyone. For some NO problems yet others it doesn't work. This is normal since no version of windows will ever just WORK completely right from the first install without ever having issues. I tried crap tons of methods to fix the snipping tool. Everything from Uninstalling, reinstalling from Microsoft store, installing older versions, updating windows, I even used other snipping tools from the Microsoft store and all of them did the same thing. So, with that said my last option was try a different software. So, I installed Snagit 2021 and BAM. I can do everything and more now and Screenshots All work. So my suggestion until Microsoft fixes the issue at hand try either Snagit or any number of other similar software.

spapakons · Dec 7, 2021

I have already downloaded Snagit 2021, I will install it later and report.

Edwin · Dec 7, 2021

Are you giving the desired window mouse focus?

spapakons · Dec 7, 2021

Snipping tool starts in primary screen and I move it at second screen. I then select Window mode, click on new and I think it goes at primary screen again. I click on the desired window, but the result is a screenshot of both screens side-by-side. Any attempt to move the window before capturing doesn't work.

imanlien2020 · Dec 7, 2021

spapakons said:
Snipping tool starts in primary screen and I move it at second screen. I then select Window mode, click on new and I think it goes at primary screen again. I click on the desired window, but the result is a screenshot of both screens side-by-side. Any attempt to move the window before capturing doesn't work.

thank you that is exactly the one problem i get when doing screenshots because i also have double side by side monitors. So interested in finding out how to fix that issue to know how to snap a screenshot on just one of the screens.

spapakons · Dec 8, 2021

I did some tests. I disabled the second screen, then tried Snipping Tool. "Window mode" works as expected, it let me select the desired window and captures that. Then I enabled the second monitor again and tried to capture a window on the primary monitor. Again it works as expected, it captured the window. I then tried to capture a window on the secondary monitor and it worked as expected.

I discovered the culprit! I usually control this PC remotely with AnyDesk from my work computer or other computer in home. AnyDesk interferes with the Snipping tool making it capture the entire screen instead of the desired window. The last tests were done locally, not from AnyDesk, so the Snipping tool worked correctly! This issue did not appear in Windows 10 with AnyDesk 6. In Windows 11 I downloaded and installed AnyDesk 7 and it looks like it works differently and affects Snipping tool. I will install and try Snagit and see if this is also affected by AnyDesk 7 and let you know.

spapakons · Dec 8, 2021

Snagit window mode also doesn't work properly from AnyDesk. A workaround is to always capture the active (focused) window, without selection. In Snipping tool the workaround is to choose Rectangle area mode and then mark the window you want to capture.

Stigg · Feb 11, 2022

I also have a Snipping Tool bug.
The eraser doesn't work for me.

Is there something special that I have to do to get it to work?

Edwin · Feb 12, 2022

Stigg said:
Is there something special that I have to do to get it to work?

Yeah, get a real screen capture tool!

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