Solved Snipping tool trouble...


arsenalbates

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Hi All,

Since upgrading to Windows 11 just an hour or so ago I have found that the snipping tool is not allowing me to snip some areas of the screen. I have attached a photo so you can see what I mean. I have reset the app and turned off custom scaling with no joy. I have also just installed the latest Windows 11 driver from Nvidia.

Anyone have the same issue or is it just me? I have a 3 screen setup.
 

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SlicEnDicE

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That is one interesting issue. I have triple screen setup on my laptop and snipping is working great on all displays.
 

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BunnyJ

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That is one interesting issue. I have triple screen setup on my laptop and snipping is working great on all displays.
I have a dual setup and I check it out and I had no issues.
 

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SlicEnDicE

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Are you trying to snip across displays? What are the resolutions of the displays?
Maybe there is a size limit to the box that can be drawn?
 

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    Lenovo
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    iGPU Vega 10
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    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
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    FHD + FHD + 1440p
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    Intel 660p m.2 nVME PCIe3.0 x2 512GB
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    EVGA GTX1080Ti FTW 11GB
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BunnyJ

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Are you trying to snip across displays? What are the resolutions of the displays?
Maybe there is a size limit to the box that can be drawn?
I just tried the snip across screens and it works.. for me at least
1633457668933.png
 

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    Asus Crosshair VII Hero, X470
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    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
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    Monitor(s) Displays
    ASUS VP28UQG 28" 4K, Viotek 32" 1080p
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SlicEnDicE

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I have this display layout and I can snip across all 3 displays with ease. The 2 bottom ones are FHD and the top one is 1440p.
1633457743793.png
 

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    Ryzen 7 2700U Pro
    Motherboard
    Lenovo
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    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
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    Logitech MX Master 2S
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    HVCI: Enabled
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    Windows 10 Pro
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    CPU
    i7-7700k @4.8GHz
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    Asus PRIME Z270-A
    Memory
    32GB 2x4GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
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    32" 10-bit Asus PB328Q
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arsenalbates

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Hmm, just a weird issue my end then. 2 are 1080p 24" and one is 22" 1080p displays. Worked fine in Windows 10 so must be some sort of bug in 11. Frustrating as i use that a lot. The dark grey area is where I can snip. if i try and snip the light areas it wont let me. I can however start in the dark patch and move out to the light which works! I will keep digging. Not seen anything else online about it, YET...
 

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arsenalbates

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Oh by the way those dark areas come up as soon as i open snipping tool. I am not even attempting to snip at this stage. Basically telling me I can only snip in the dark areas.
 

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arsenalbates

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Update 3. If i disconnect my 22" screen leaving two 24" screens it works fine. Something happening when the smaller screen is connected.
 

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z3r010

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If you can't find a solution, Screen Presso is a far superior replacement to the snipping tool :wink:
 

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SlicEnDicE

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I reduced the scaling from 150% to 149% custom and its now working.
I was just gonna suggest you fiddle with scaling a bit...that one is known to cause some weird issues sometimes. Another thing I would have recommended to try is to play around with refresh rates a bit. There has been a lot of weird issues when you run screens with different refresh rates.

Glad you got it sorted out. :party:
 

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    Lenovo
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    iGPU Vega 10
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    Realtek
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    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
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    Intel 660p m.2 nVME PCIe3.0 x2 512GB
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  • Operating System
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    Asus PRIME Z270-A
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    32GB 2x4GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
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    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
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    ASUS VP28UQG 28" 4K, Viotek 32" 1080p
    Screen Resolution
    4K 3840 x 2160
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z3r010

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    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
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    Sound BlasterX Katana
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    3 x27" Dell U2714H & 1 x 34" Dell
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State
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BunnyJ

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My Computer

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    Windows 11 Home 25126.1000- Dev Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banna Junior 7000 - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
    Sound Card
    Realtek (R) Audio
    Monitor(s) Displays
    ASUS VP28UQG 28" 4K, Viotek 32" 1080p
    Screen Resolution
    4K 3840 x 2160
    Hard Drives
    Primary Samsung 256 SSD
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    NZXT 510
    Cooling
    Stock AMD cooler
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 350.50 mbps Upload: 12.02 mbps Ping: 15ms
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arsenalbates

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Just tried Screen Presso and its a little too advanced for what i need. It also seems to lag when selecting areas of the screen. By the way i had to revert back to 150% as the custom scaling applies to all screens and I only need it to apply to one. Back to the drawing board.
 

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SlicEnDicE

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Setting scaling to 100% would most likely solve your issue but then you might need binoculars.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro build 10.0.25120.1000 (Dev Channel)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad
    Mouse
    Logitech MX Master 2S
    Internet Speed
    400/100Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    WSA: Installed
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
    VBS: Enabled
    HVCI: Enabled
  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x4GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech G710+
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    400/100Mbit
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SlicEnDicE

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The screens are not close to me hence i increase to 150. Seems overkill but i prefer a larger display.
Makes perfect sense to me. Only other option is to increase the size of your displays, but that costs money and the screens might not fit on your desk. 😞
 

My Computers

System One System Two

  • OS
    Windows 11 Pro build 10.0.25120.1000 (Dev Channel)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad
    Mouse
    Logitech MX Master 2S
    Internet Speed
    400/100Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    WSA: Installed
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
    VBS: Enabled
    HVCI: Enabled
  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x4GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech G710+
    Internet Speed
    400/100Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
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