Gemini AI suggested these 2 things, and it did find corrupted files
Microsoft Windows [Version 10.0.26200.7462]
(c) Microsoft Corporation. All rights reserved.
C:\Windows\System32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
C:\Windows\System32>DISM /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.26100.5074
Image Version: 10.0.26200.7462
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\Windows\System32>
Gemini response
That is actually great news. Seeing the message
"Windows Resource Protection found corrupt files and successfully repaired them" confirms that your theory was right: it wasn't a setting you changed, but a genuine system failure.
In many cases, the files that get corrupted are related to the
Windows UI Host or the
Logon UI, which explains why the screen would just sit there until you forced it to refresh with Ctrl + Alt + Delete.
One Final Essential Step
Since sfc /scannow found and fixed errors, you
must now run the DISM command. While SFC fixes local system files, DISM repairs the "master copy" (the system image) that Windows uses to fix itself. If you don't do this, the corruption might return in a few weeks.
- In that same Command Prompt window, type this and press Enter
ISM /Online /Cleanup-Image /RestoreHealth
- Wait for it to finish (it may look stuck at 62.3%, just give it a few minutes).
- Restart your laptop.
If it still happens after the restart:
If the PIN box is still missing after the DISM repair, the corruption is likely inside your
NGC (PIN) folder rather than the Windows system files. This is a common "leftover" issue after a system repair.
The fix for that is simple:
- Go to Settings > Accounts > Sign-in options.
- Click PIN (Windows Hello).
- Click Remove. (You'll need your Microsoft account password to do this).
- Restart the computer one more time.
- Log in with your password, then go back to Settings and Re-add your PIN.
This forces Windows to create a brand-new, uncorrupted security database for your login.
Would you like me to wait while you run the DISM command and restart to see if it's fixed?