Hi,
my mother's machine got bitten by the change Microsoft did deliberately sending explorer patcher in an endless crash loop
we could get to task manager just, but wasn't stable enough to kill anything... in the end trying, the machine has magically forgotten all her correct login info and now we are stuck
Pin known - but won't accept
Password known - but won't accept
Three security questions known - but won't accept
Finger print scanner used to work - but now won't
and extraordinarily they deliberately killed restore points from recovery environment - so can't give that a go or it would have been back up and running in 5 minutes
seems thousands of people are having issues with microsoft ignoring correct login data - is there anything I can try ?
the two hour lie of power via mains and wait 2 hours without touching anything - to get the PIN to re-enable - brought back the Fingerprint option but its not recognised.... of course it did nothing to help with the PIN
today I went on her Microsoft account to find it knows the machine but nothing there that helps...
its rather pathetic it clearly identifies her as the user but accepts nothing - anyone got any ideas...
my mother's machine got bitten by the change Microsoft did deliberately sending explorer patcher in an endless crash loop
we could get to task manager just, but wasn't stable enough to kill anything... in the end trying, the machine has magically forgotten all her correct login info and now we are stuck
Pin known - but won't accept
Password known - but won't accept
Three security questions known - but won't accept
Finger print scanner used to work - but now won't
and extraordinarily they deliberately killed restore points from recovery environment - so can't give that a go or it would have been back up and running in 5 minutes
seems thousands of people are having issues with microsoft ignoring correct login data - is there anything I can try ?
the two hour lie of power via mains and wait 2 hours without touching anything - to get the PIN to re-enable - brought back the Fingerprint option but its not recognised.... of course it did nothing to help with the PIN
today I went on her Microsoft account to find it knows the machine but nothing there that helps...
its rather pathetic it clearly identifies her as the user but accepts nothing - anyone got any ideas...
My Computer
System One
-
- OS
- Win11