subfolders on external drive won't open


Beldar

Member
Local time
5:28 AM
Posts
4
OS
Windows 10
I'm only used to XP through 10. So I plugged in my external USB drive into my wife's Win 11 laptop and was able to open the top level of the drive and see the list of subfolders. But clicking a subfolders won't open it, it just makes a blue checkmark appear on it. Right click Open or Open in New Window does nothing either.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    Intel Core i5 4590
    Motherboard
    Dell 06X1TJ (SOCKET 0)
    Memory
    8gb DDR3
    Graphics Card(s)
    Intel HD Graphics 4600

SlicEnDicE

Well-known member
Power User
VIP
Local time
12:28 PM
Posts
1,205
Location
Finland
OS
Windows 11 Pro build 10.0.25247.1000 (Dev Channel)
Tried double-click?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro build 10.0.25247.1000 (Dev Channel)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    WSA: Installed
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
    VBS: Enabled
    HVCI: Enabled
  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech G710+
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card

Beldar

Member
Thread Starter
Local time
5:28 AM
Posts
4
OS
Windows 10
having been on double click since 1982 I can't imagine that wasn't my first and repeated move. I'll check when I can.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    Intel Core i5 4590
    Motherboard
    Dell 06X1TJ (SOCKET 0)
    Memory
    8gb DDR3
    Graphics Card(s)
    Intel HD Graphics 4600

barman58

Moderator
Staff member
Local time
10:28 AM
Posts
1,264
OS
Windows 11 Pro x64 [Latest Release Preview]
You will need at least READ permissions to see folders and files on a drive which has been written by another user.
Easiest way is to simply add her user to have the permissions she requires and then cascade the permissions down to the rest of the file tree

I assume that @Brink will have a suitable tutorial to give guidance
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 [Latest Release Preview]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Chillblast to my design
    CPU
    Ryzen 9 5950X, 4.9GHz
    Motherboard
    Asus Prime X570-Pro Motherboard
    Memory
    64GB DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti - HDMI, DP
    Sound Card
    On motherboard Feeding SPDiF 5.1 system
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Chillblast Silent Workstation PC Case - Black
    Cooling
    NZXT Kraken X63 280mm CPU Cooler, Quiet Case fans Fan
    Keyboard
    Wireless Logitec MX Keys + K830 [Depending on where I'm Sat]
    Mouse
    Wireless Logitec - MX Master 3S +
    Internet Speed
    72 MB Down 18.5 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security [Latest]
    Other Info
    Also run...
    Dell XPS 17 Laptop
    HP Laptop 8GB - Windows 10 Pro x64 HP 15.2"
    Nexus 7 Android tablet [x2]
    Samsung 10.2" tablet
    Blackview 10.2 Tablet
    Sony Z3 Android Smartphone
    Samsung S9 Plus Smartphone
    Wacom Pro Medium Pen Pad
    Wacom Pro Small Pen Pad
    Wacom ExpressKey Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
  • Operating System
    Windows 11 Pro x64 [Latest release]
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 17 9700
    CPU
    i7 10750H
    Motherboard
    Stock
    Memory
    32 GB
    Graphics card(s)
    Stock Intel + GTX 1650 Ti
    Sound Card
    Stock 4 speaker
    Monitor(s) Displays
    Stock 17" + 32" 4K 3840 x 2160 HDR-10
    Screen Resolution
    3840 x 2400 HDR touchscreen
    Hard Drives
    2TB M2 NVMe
    PSU
    Stock
    Case
    Stock Aluminium / Carbon Fibre
    Cooling
    Stock + 2 fan cooling pad
    Mouse
    Stock Trackpad +Logi Mx Master 3 or MX Ergo Trackball
    Keyboard
    Stock Illuminated + Logi - MX Keys
    Internet Speed
    72 MB Down 18.5 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security 2021
    Other Info
    Also use an Adjustable Support for Laptop and Adjustable stand for monitor

Try3

Well-known member
Power User
VIP
Local time
10:28 AM
Posts
978
Location
The proper part of London
OS
Windows 11 Home x64 Version 21H2 Build 22000.1219
I agree with barman58 that you need to check permissions.

it just makes a blue checkmark appear on it
Coloured checkmarks on drives, folders or files generally indicates that a disk checking utility or backup utility has marked it for action of some kind.

I suggest you search here in ElevenForum & in TenForums for blue checkmark or similar.
Or get an image of the checkmark & search for it using Google's searching by image capability.

Best of luck,
Denis



Welcome to ElevenForum.

It's really worth making time to browse through the Tutorial index - there's a shortcut to it at the top of every page [within the Tutorials dropdown list].
- At the foot of the Tutorial index is a shortcut to download it as a spreadsheet.
- I download a new copy each month.
- By downloading it as a spreadsheet I can benefit from Excel's excellent filtering capabilities when I search for topics of interest.
- Tutorials are also listed at Tutorials - there's a shortcut to that at the top of every page.

You can search ElevenForum using the search box in the top-right corner of all ElevenForum webpages or using Advanced Search - ElevenForum
- You can also search ElevenForum threads in many general search engines, such as Google, by adding site:elevenforum.com after your search term. For example,
Taskbar setup site:elevenforum.com
- [This is what the search box in the top-right corner of ElevenForum webpages does automatically]
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 21H2 Build 22000.1219

Beldar

Member
Thread Starter
Local time
5:28 AM
Posts
4
OS
Windows 10
thank you. we will see what we can do.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    Intel Core i5 4590
    Motherboard
    Dell 06X1TJ (SOCKET 0)
    Memory
    8gb DDR3
    Graphics Card(s)
    Intel HD Graphics 4600

Winuser

Well-known member
Pro User
VIP
Local time
5:28 AM
Posts
3,901
OS
Windows 11
You will need at least READ permissions to see folders and files on a drive which has been written by another user.
I have never had any problem opening folders and file by another user, I always get a warning box that I only have to click on continue then yes. As an example, when I tried opening my other user folder that I named Admin.

Permission.jpg
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

Berton

Well-known member
Power User
VIP
Local time
3:28 AM
Posts
1,336
Location
Buffalo, Wyoming
OS
Win11 Pro RTM
As for the check boxes, see this under View:

1662323069875.png
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5
    Memory
    8GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    21"
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security

Try3

Well-known member
Power User
VIP
Local time
10:28 AM
Posts
978
Location
The proper part of London
OS
Windows 11 Home x64 Version 21H2 Build 22000.1219
By the way, I recently had the problem of only being able to see the top-level folders and not being able to open them.
I had just had that disk in another computer to fix faults in its file system [the entire disk had become unreadable].
When i put it back in its normal computer, I had to work through changing ownership & permissions for each of the top-level folders I could see.
Afterwards, everything was hunky-dory.

All the best,
Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 21H2 Build 22000.1219

glasskuter

Well-known member
Pro User
VIP
Local time
4:28 AM
Posts
2,894
Location
Paris in the Lone Star State of Texas
OS
Windows 11 Pro 22H2 22621.819
Here's a little guide with pictures that might help you change permissions.
 

Attachments

  • Ownership-files&folders_pics.zip
    240.5 KB · Views: 1

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.819
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

Beldar

Member
Thread Starter
Local time
5:28 AM
Posts
4
OS
Windows 10
Hi All, thanks.

I'm now guessing it's not permissions on her HP Win11 laptop.
1. we put the files she wanted from my Win10 on a thumb and they opened fine without any permissions tweaking
2. when I moved the external 1TB USB external back to my W10 tower and plugged it in, the pc started beeping and then threw an alert that the latest USB wasn't working right

This leads me to guess it wasn't working right on her laptop either.

BTW I could only stop that beeping by pulling the drive, powering the tower down, then back up, then plugging in the drive. Who knows?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    Intel Core i5 4590
    Motherboard
    Dell 06X1TJ (SOCKET 0)
    Memory
    8gb DDR3
    Graphics Card(s)
    Intel HD Graphics 4600

hsehestedt

Well-known member
Power User
VIP
Local time
4:28 AM
Posts
1,191
Location
Texas, USA
OS
Windows 11 Pro 22H2
EDIT: Sorry, Berton, just noticed that you already explained this. I missed it for some reason :-)


The blue checkboxes are an option in File Explorer.

If you see this:

image1.jpg

or this:

image3.jpg

it simply means that you have this option turned on:

image2.jpg
 

Attachments

  • image2.jpg
    image2.jpg
    81.1 KB · Views: 0

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Chromium Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Dual Boot Windows 11 Pro 22H2 and Windows 10 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 15-BL012DX
    CPU
    Intel i7-7500U
    Memory
    32GB
    Graphics card(s)
    Dual Intel HD 620 and Nvidia GeForce 940MX
    Sound Card
    Built-in Realtek HD Audio
    Monitor(s) Displays
    4k 15-inch
    Screen Resolution
    4k (3840 x 2160)
    Hard Drives
    1TB Seagate FireCuda 510 NVMe SSD
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Chromium Edge
    Antivirus
    Windows Defender
    Other Info
    RAM Upgraded from 16GB to 32GB WiFi Upgraded from WiFi 5 to WiFi 6 SSD upgraded from 512GB NVMe SSD to 1TB Seagate FireCuda 510 NVMe SSD

Latest Tutorials

Latest Support Threads

Top Bottom