Summary of Changes to Microsoft Services Agreement - August 15, 2022


  • Staff
We are updating the Microsoft Services Agreement, which applies to your use of Microsoft consumer online products and services. This page provides a summary of the most notable changes to the Microsoft Services Agreement. In addition to these changes, we’ve also made other modifications to make the Microsoft Services Agreement more user-friendly. We’ve added an Introduction that includes helpful information such as a link to the FAQ page and a link to this Summary of Changes page. We will also continue to keep the summary of changes from the previous version of the Microsoft Services Agreement on this Summary of Changes page. We’ve also added a word count and estimated reading time for the Microsoft Services Agreement.

To see all of the changes, please read the full Microsoft Services Agreement here.
  1. In the header, we’ve updated the publication date to June 15, 2022 and the effective date to August 15, 2022.
  2. In the Code of Conduct section, we’ve clarified that Microsoft Start has guidelines that apply to user conduct and included a link to the Microsoft Start Community Guidelines to help users understand these guidelines.
  3. In the Xbox Services section, we’ve made changes to reflect that we’re sharing data with industry partners and not just game developers. This change allows us to enable new features for our customers and clarifies that, when an Xbox user links their Microsoft account to non-Microsoft services, we share certain data with industry partners so they can provide their non-Microsoft services within the Xbox ecosystem. In the Using the Services & Support section, we’ve made changes to align with the Microsoft policy regarding inactive Microsoft accounts.
  4. We also added a link to the Xbox Subscriptions Terms & Conditions in the Xbox Services section to make the terms and conditions that are specific to Xbox subscriptions more prominent and easier for users to find. We’ve added the Inactive Xbox Service Subscriptions Policy to reflect the new policy that Microsoft established for Xbox. Under this policy, Microsoft may turn off your recurring billing if you do not use your applicable Xbox Services subscription for a period of time.
  5. In the Skype, Microsoft Teams, and GroupMe section, our changes reflect the obligations that Microsoft has to offer access to Emergency Services (such as 911 or 112 emergency calling) through Skype and Microsoft Teams. We’ve clarified that only the Skype to Phone feature of Skype may support calls to Emergency Services in a very limited number of countries. We’ve also clarified that, in some regions, Microsoft Teams uses international numbers that could count as an international text message.
  6. In the Service-Specific Terms section, we’ve removed the subsection that covered Microsoft Band because Microsoft Health Dashboard applications and services were discontinued, and web-connected features are no longer available for Microsoft Band.
  7. In the Service-Specific Terms section, we’ve added a section for Microsoft Soundscape that clarifies that it is a general-purpose consumer service. We’ve also clarified that the Microsoft Power Platform service is governed by the terms and conditions of the enterprise agreements applicable to Microsoft Power Platform.
  8. For customers in the United States, in the Binding Arbitration and Class Action Waiver section, we’ve added procedures if 25 or more customers file coordinated arbitrations. These arbitrations would be resolved in batches of up to 50 individual arbitrations. After each batch of up to 50 is resolved, the next batch of up to 50 individual arbitrations could be filed. We’ve clarified that arbitrators may award injunctions that would affect you and us only. We’ve also clarified that if a court finds part of this section unenforceable, an arbitrator would resolve all arbitrable claims and remedies before any court proceeding begins on remaining ones. We’ve given courts rather than arbitrators authority to decide more issues, including whether this section is enforceable and what it covers, and to enjoin arbitrations that don’t comply with it. We’ve also provided that small claims court cases may be filed in your home county only.
  9. In the Notices section, we’ve made edits to update the notice status of certain licenses and patents.
  10. Throughout the Terms, we’ve made changes to improve clarity and to address grammar, typos, and other similar issues. We’ve also updated naming and hyperlinks.

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I just love how they can change their Service arrangement at will to suit THEIR needs.
 

My Computers

System One System Two

  • OS
    Win 11 Pro 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Digital Storm Velox
    CPU
    Intel Core i9-10940X
    Motherboard
    MSI X299 PRO (Intel X299 Chipset) (Up to 4x PCI-E Devices)
    Memory
    128 GB DDR4 3200 MHz Corsair Vengance LPX
    Graphics Card(s)
    EVGA GeForce RTX 2080 Ti Black
    Sound Card
    Integrated Motherboard Audio-Realtek
    Monitor(s) Displays
    CORSAIR XENEON 32QHD
    Screen Resolution
    2560 x 1440
    Hard Drives
    2 Samsung 980 Pro NVME 2TB
    1x Storage (6TB Western Digital
    PSU
    Corsair / EVGA / Thermaltake (Modular) (80 Plus Gold)
    Case
    VELOX
    Cooling
    H20: Stage 2: Digital Storm Vortex Liquid CPU Cooler (Dual Fan) (Fully Sealed + No Maintenance)
    Keyboard
    Corsair K63 Wireless
    Mouse
    Corsair M65 Pro
    Internet Speed
    1000Gb's Down-20 Up
    Browser
    Firefox 124.0.1
    Antivirus
    Windows Defender
    Other Info
    Cyber power CP1350AVRLCD -UPS
    NVIDIA 551.86 Driver
  • Operating System
    Arch Linux
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC13ANHi3
    CPU
    Intel Core i3 1315u
    Motherboard
    NUC13AN
    Memory
    64GB GSKILL DDR4 3200
    Graphics card(s)
    Intel On Board
    Sound Card
    Intel on Board
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    1TB Crucial M2NVME
    PSU
    External 90 Watt
    Case
    NUC Tall
    Cooling
    Fan
    Mouse
    Razer
    Keyboard
    Logitech
    Internet Speed
    1GB
    Browser
    Slimjet 43.0.1.0
    Other Info
    quiet & fast
Via email from Microsoft:

Hello,

You’re receiving this email because we are updating the Microsoft Services Agreement, which applies to one or more Microsoft products or services you use. We’re making these updates to clarify our terms and ensure that they remain transparent for you, as well as to cover new Microsoft products, services and features.

The Microsoft Services Agreement is an agreement between you and Microsoft (or one of its affiliates) that governs your use of Microsoft consumer online products and services.

You can read the entire Microsoft Services Agreement here. You can also learn more about these updates on our FAQs page here, including a summary of the most notable changes. The updates to the Microsoft Services Agreement will take effect on 15 August 20‍22. If you continue to use our products and services on or after 15 August 20‍22, you are agreeing to the updated Microsoft Services Agreement.

If you do not agree, you can choose to discontinue using the products and services, and close your Microsoft account before these terms become effective. If you are a parent or guardian, you are responsible for your child’s or teenager’s use of Microsoft products and services, including purchases.

Thank you for using Microsoft products and services.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium
I had the email as well, riveting stuff. :rolleyes:
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 OS Build 22623.1095
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 7 3800X
    Motherboard
    Asus PRIME B350-PLUS
    Memory
    16GB Corsair Vengeance LPX DDR4 @3000Mhz
    Graphics Card(s)
    ASUS - GeForce RTX 3070 Ti 8 GB TUF GAMING OC
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Acer KA241
    Screen Resolution
    1920 x 1080 @60Hz
    Hard Drives
    240GB PNY CS900 SSD - OS
    2 x 1TB Crucial MX500 SSD
    1 x 500GB Crucial MX300 SSD
    2TB Seagate ST2000DM001-1ER164
    2TB Seagate ST2000DM008-2FR102
    PSU
    750 Watt Corsair TX750 Plus
    Case
    Cooler Master 690 III
    Cooling
    Akasa AK98 5 Case Fans
    Keyboard
    Logitech K270 - wireless
    Mouse
    Logitech - M185 wireless
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
  • Operating System
    Windows 11 Pro 22H2 build 22621.900
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
    Graphics card(s)
    EVGA 6GB GTX 1060.
    Sound Card
    Builtin
    Monitor(s) Displays
    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 265 Watt PSU)
    Case
    Inspiron Small Desktop
    Cooling
    Dell stock cooler
    Mouse
    Dell
    Keyboard
    Dell
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
"If you do not agree, you can choose to discontinue using the products and services, and close your Microsoft account before these terms become effective." I wonder what the percentage of users that are actually going to stop using programs that they paid for a license to use is going to be. That statement while being true is very rude.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I wonder what the percentage of users that are actually going to stop using programs that they paid for a license to use is going to be.
Despite the grumbles that these communications result in, I would imagine that the % of opt outs will be very close to zero. MS is on safe ground as it's simply too costly for most in terms of time, learning and money for most users to change. but I'm also sure that in the longer term frequently applied and arbitrarily imposed changes do encourage users to at least consider alternative software options where possible.

“History teaches us that men and nations behave wisely when they have exhausted all other alternatives.” - Abba Ebaan
 

My Computers

System One System Two

  • OS
    macOS (plus VMs: Windows XP, 7, 10 Home/Pro, 11 Home/Pro, Linux Distros)
    Computer type
    Laptop
    Manufacturer/Model
    a) Apple MacBook Pro (Intel) - 2019 b) Apple MacBook Pro M1 MAX - 2021
    CPU
    a) Intel i9 b) M1 MAX (ARM)
    Memory
    a) 16GB b) 32GB
    Hard Drives
    a) 1TB SSD + 256GB SD Card b) 1TB SSD (+ 1TB SD Card)
    Browser
    a) Safari/Vivaldi/DuckDuckGo b) Safari/DuckDuckGo
    Antivirus
    -
  • Operating System
    Windows 11 Pro (plus VirtualBox VMs: Windows 11 Pro & Linux Distros)
    Computer type
    Laptop
    Manufacturer/Model
    a) Microsoft Surface Book 2, b) HP Spectre X360
    CPU
    a) i7, b) i7
    Memory
    a) 16GB, b) 16GB
    Hard Drives
    a) 1TB SSD, b) 1TB SSD
    Browser
    a) MS Edge, b) MS Edge
    Antivirus
    a) Defender, b) Defender

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