Surface Pro 8 - Windows 11 - No Virtual Keyboard To Sign In Second User


The Link Keeper

New member
Local time
12:36 AM
Posts
3
OS
Windows 10
Have just purchased a Surface Pro 8 tablet by itself without a physical keyboard or any other optional accessories

  • When using Edge or Chrome the default virtual keyboard comes up just fine.
  • When tapping on the Steam log in box the virtual keyboard does not appear, however I can bring it up using the icon in the right hand side of the taskbar
  • If I want to sign in with the account added during initial set up a different looking virtual keyboard comes up
  • When trying to log in with an additional user (added after the initial setup), this takes me to a new screen for a first time log in, the virtual keyboard does not appear and there is no button on the screen to bring it up as far as I can tell
  • There is an option to bring up a virtual keyboard while on the first sign in screen but when I hit sign in it disappears
Any help at all would be greatly appreciated, thank you.
 
Windows Build/Version
Version: 21H2 - Build Number: 22000.376

Attachments

  • before tapping sign in.jpg
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  • after tapping sign in.jpg
    after tapping sign in.jpg
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My Computers

System One System Two

  • OS
    Windows 10
    Computer type
    PC/Desktop
  • Operating System
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 8
Free Virtual Keyboard in the MS store may work for you but you would probably have to turn off your tablet keyboard as I see it being a conflict.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
See if you can perform any of these:
a) ctrl + alt + del > run > osk
b) win key + r > type: osk
c) administrative command prompt: osk
d) administrative powershell: osk


 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
See if you can perform any of these:
a) ctrl + alt + del > run > osk
b) win key + r > type: osk
c) administrative command prompt: osk
d) administrative powershell: osk


Thanks for the suggestion but as per the photos, the onscreen keyboard appears but then disappears when I tap through to the first time sign in UI
 

My Computers

System One System Two

  • OS
    Windows 10
    Computer type
    PC/Desktop
  • Operating System
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 8
Free Virtual Keyboard in the MS store may work for you but you would probably have to turn off your tablet keyboard as I see it being a conflict.
Thanks for the suggestion. Tried it but unfortunately it still doesn't appear on the first time sign in UI
 

My Computers

System One System Two

  • OS
    Windows 10
    Computer type
    PC/Desktop
  • Operating System
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 8

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