Sharing info.
I was getting an error at shutdown only on system #2. (I just built 2 new nearly identical pcs)
While searching for a solution I came across a very long thread on Microsoft forums about this exact error. I read through all the posts and found 3 common denominators.
#1 Win 11 23H2
#2 USB ports
#3 Wireless Xbox controllers.
I have an MSI GC30 wireless controller on that PC. It looks like an Xbox controller but it is much higher quality. It uses a dedicated USB Dongle.
My new mobos have a ton of USB ports. Short story, I moved the controller dongle from one of the "USB 3.2 Gen 1 5Gbps Type-A ports (From Hub GL3523) (Blue)" to one of the "USB 3.2 Gen 2 10Gbps Type-A ports (From Z790 chipset) (Red)" and the error went away.
I was getting an error at shutdown only on system #2. (I just built 2 new nearly identical pcs)
While searching for a solution I came across a very long thread on Microsoft forums about this exact error. I read through all the posts and found 3 common denominators.
#1 Win 11 23H2
#2 USB ports
#3 Wireless Xbox controllers.
I have an MSI GC30 wireless controller on that PC. It looks like an Xbox controller but it is much higher quality. It uses a dedicated USB Dongle.
My new mobos have a ton of USB ports. Short story, I moved the controller dongle from one of the "USB 3.2 Gen 1 5Gbps Type-A ports (From Hub GL3523) (Blue)" to one of the "USB 3.2 Gen 2 10Gbps Type-A ports (From Z790 chipset) (Red)" and the error went away.
My Computers
System One System Two
-
- OS
- Windroid 11 Pro
- Computer type
- PC/Desktop
- Manufacturer/Model
- MSI
- CPU
- Intel Core i9-14900K Raptor Lake Refreshed 6.0 GHZ
- Motherboard
- MSI MAG Z790 Tomahawk WiFi
- Memory
- 32GB (2x16) GSKILL Trident Z5 RGB Series (Intel XMP 3.0) DDR5 RAM 6700MT/s
- Graphics Card(s)
- MSI Gaming GeForce RTX 4070 12GB
- Sound Card
- Onboard Realtek® ALC4080 Codec
- Monitor(s) Displays
- Monitor #1 Samsung Odyssey G50A WQHD G-Sync HDR10 Monitor #2 HP LA1911
- Screen Resolution
- 2560x1440 and 1280x1024
- Hard Drives
- Samsung 980 PRO SSD 1TB PCIe 4.0 NVMe Gen 4 Gaming M.2 (150GB System / 850GB More Games)
Crucial CT2000MX500SSD1 2TB (Games)
Western Digital Green WD40EZRX 4TB (Data/Backup)
Western Digital Blue WD60EZAZ 6TB (Storage)
Western Digital Blue WD60EZAZ 6TB (Media)
- PSU
- Rosewill Hive-750S
- Case
- Cooler Master Elite 430 Mid Tower
- Cooling
- Cooler Master ML240L V2 Liquid CPU cooler + 3x120mm in + Isolated PSU Standard upward flow
- Keyboard
- Microsoft Natural Elite White PS/2 (with usb adapter)
- Mouse
- Microsoft D67-00001 Trackball Optical Mouse (rebuilt with ceramic bearings)
- Internet Speed
- 350Mb/s hard wired
- Browser
- Edge, FF, Tor
- Antivirus
- Win Def
- Other Info
- Razer Tartarus V2 Gaming Keypad
Logitech Z-5500 5.1 THX 505w (Orignal 10" Sub with (Fr, Rr, Ctr) Polk Audio satellites
-
- Operating System
- Windows 11 Pro
- Computer type
- PC/Desktop
- Manufacturer/Model
- MSI
- CPU
- Intel Core i9-14900K Raptor Lake Refreshed 6.0 GHz FCLGA1700 (Gen 14)
- Motherboard
- MSI MAG Z790 Tomahawk WiFi
- Memory
- 32GB (2x16) GSKILL Trident Z5 RGB Series (Intel XMP 3.0) DDR5 RAM 6700MT/s
- Graphics card(s)
- MSI Gaming GeForce RTX 3060Ti 8GB
- Sound Card
- Onboard Realtek® ALC4080 Codec
- Monitor(s) Displays
- Monitor #1 Samsung Odyssey G50A WQHD G-Sync HDR10 Monitor #2 Samsung TU7000 55" TV
- Screen Resolution
- 2560x1440 and 3840x2160
- Hard Drives
- Samsung 980 PRO SSD 1TB PCIe 4.0 NVMe Gen 4 Gaming M.2 (System)
Samsung 980 PRO SSD 2TB PCIe 4.0 NVMe Gen 4 Gaming M.2 (Games)
Crucial CT1000MX500SSD1 1TB (More Games)
WD Green WD20EZRX 2TB (Data/Backup)
WD Blue WD60EZAZ 6TB (Media)
- PSU
- Rosewill Hive-750S
- Case
- Cooler Master N400 NSE-400-KKN2 Mid-Tower
- Cooling
- Cooler Master ML240L V2 Liquid CPU cooler + 3x120mm in + 2x120mm + Isolated PSU Reverse flow front exhaust
- Mouse
- MSI G20 Elite and Logitech MK345 Wireless
- Keyboard
- Logitech MK345 Wireless
- Internet Speed
- 350Mb/s hard wired
- Browser
- FF
- Antivirus
- Win Def
- Other Info
- Razer Tartarus Gaming Keypad
MSI GC30 Gaming Controller (Xbox style)