The Trusted Platform Module (TPM) hardware failed to execute a TPM command


B

BrianInEngland

Well-known member
Power User
VIP
Local time
11:20 PM
Posts
2,247
Visit site
OS
Windows 11 Pro 24H2 (RP channel)
I get this error whenever I open Edge browser, always in blocks of 3 or 6 at a time. It's been going on for quite some time now, I think it did stop once.
Another PC in the house does it as well.

Makes no difference whether I use the AMD fTPM or a discrete TPM, or if I use Edge Beta or Stable.

The only way to stop it is to disable the TPM in BIOS
 

Attachments

  • Screenshot 2024-09-21 202155.png
    Screenshot 2024-09-21 202155.png
    44.1 KB · Views: 1

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
BrianInEngland said:
I get this error whenever I open Edge browser, always in blocks of 3 or 6 at a time. It's been going on for quite some time now, I think it did stop once.
Another PC in the house does it as well.

Makes no difference whether I use the AMD fTPM or a discrete TPM, or if I use Edge Beta or Stable.

The only way to stop it is to disable the TPM in BIOS
Click to expand...



Those look to be just "Information" events?

Are you seeing "Warning", "Error" or "Critical" TPM events?



Image1.png
 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.2605 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
  • Like
Reactions: OAT
Make sure your bios and tpm firmware are updated using manufaurer support site.. Make sure windows update is up to date.

This is the same problem you reported in 2022 thread. You stated later in that thread it was fixed in 2023 after an update.

Then you said in that same thread it came back in August of 2024 in 24H2 RP channel.

Now you've opened a new thread about it.
I agree with the others. Those are informational events and can be disregarded. If you try to figure out the thousands of such events that happen every day, you'll drive yourself crazy. Unless your system has issues, the best advice I can give is stay out of event viewer.
I can state that I see no such events in 23h2 release
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
glasskuter said:
Make sure your bios and tpm firmware are updated using manufaurer support site.. Make sure windows update is up to date.

This is the same problem you reported in 2022 thread. You stated later in that thread it was fixed in 2023 after an update.

Then you said in that same thread it came back in August of 2024 in 24H2 RP channel.

Now you've opened a new thread about it.
I agree with the others. Those are informational events and can be disregarded. If you try to figure out the thousands of such events that happen every day, you'll drive yourself crazy. Unless your system has issues, the best advice I can give is stay out of event viewer.
I can state that I see no such events in 23h2 release
Click to expand...

Yeah, definitely agree about staying out of Event Viewer. I do however keep an eye on Reliability Monitor, that's enough for me.
 

My Computer

System One

  • OS
    Windows 11
You must log in or register to reply here.

Similar threads

The Trusted Platform Module (TPM) hardware failed to execute a TPM command
Replies
8
Views
6K
BrianInEngland
B

Latest Support Threads

Latest Tutorials

Back
Top Bottom