Unidentified Bluetooth Devices?


JohnnyGui

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I have two unidentified Bluetooth Peripheral Devices for which I don't know what drivers to install. I already installed the fitting Bluetooth driver from Intel (I have an AX210 Wifi/BT card). Their hardware id's are:

- BTHENUM\{f8d1fbe4-7966-4334-8024-ff96c9330e15}_LOCALMFG&0002
- BTHENUM\{81c2e72a-0591-443e-a1ff-05f988593351}_LOCALMFG&0002

They seem to have something to do with the Bluetooth Enumerator. I can see two instances of Bluetooth Enumerator for which drivers are already installed.

Which drivers are needed for these unidentified Bluetooth devices?
 

My Computer

System One

  • OS
    Windows Pro 11 23H2 Build 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
UPDATE: They have something to do with my JBL 500BT Live headphones because they disappear and reappear when removing the headphones from Device Manager and repairing it again. The headphones are working fine.

Anyone else with BT headhpones have these unidentified BT Peripherals when enabling Bluetooth?
 
Last edited:

My Computer

System One

  • OS
    Windows Pro 11 23H2 Build 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
Per JBL support JBL TUNE 500BT | Wireless | On Ear Headphones
It indicates an issue with your driver. It appears they do not work correctly if you are using the standard MS driver. Go to your manufacturer site and download from there.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4652
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061

My Computer

System One

  • OS
    Windows Pro 11 23H2 Build 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
I'm talking about bluetooth drivers. The Gigabyte Z370 HD3 is not equipped with bluetooth so you had to have added in a pcie BT card. Go to its manufacturer support site and download its driver.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4652
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061
I'm talking about bluetooth drivers. The Gigabyte Z370 HD3 is not equipped with bluetooth so you had to have added in a pcie BT card. Go to its manufacturer support site and download its driver.

I wasn't using standard MS drivers but from Intel. Just tried Ubit's drivers (which are quite old) but the unidentified drivers are still there. They have something to do with the headphones.
 

My Computer

System One

  • OS
    Windows Pro 11 23H2 Build 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium

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