Unidentified Bluetooth Devices?


JohnnyGui

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I have two unidentified Bluetooth Peripheral Devices for which I don't know what drivers to install. I already installed the fitting Bluetooth driver from Intel (I have an AX210 Wifi/BT card). Their hardware id's are:

- BTHENUM\{f8d1fbe4-7966-4334-8024-ff96c9330e15}_LOCALMFG&0002
- BTHENUM\{81c2e72a-0591-443e-a1ff-05f988593351}_LOCALMFG&0002

They seem to have something to do with the Bluetooth Enumerator. I can see two instances of Bluetooth Enumerator for which drivers are already installed.

Which drivers are needed for these unidentified Bluetooth devices?
 

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JohnnyGui

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UPDATE: They have something to do with my JBL 500BT Live headphones because they disappear and reappear when removing the headphones from Device Manager and repairing it again. The headphones are working fine.

Anyone else with BT headhpones have these unidentified BT Peripherals when enabling Bluetooth?
 
Last edited:

My Computer

System One

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    CPU
    i5-8600K
    Motherboard
    Gigabyte Z370 HD3
    Memory
    16GB
    Graphics Card(s)
    Geforce GTX 1070 Windforce OC
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Acer
    Screen Resolution
    1080p
    Hard Drives
    Neoforza SSD 256GB
    Case
    Azza Taurus 5000W
    Cooling
    Coolermaster Hyper 412R
    Browser
    Edge Chromium

glasskuter

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Per JBL support JBL TUNE 500BT | Wireless | On Ear Headphones
It indicates an issue with your driver. It appears they do not work correctly if you are using the standard MS driver. Go to your manufacturer site and download from there.
 

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    Windows 11 Pro 22H2 22621.382
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    i9-10900 10 core 20 threads
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    DELL 0J37VM
    Memory
    32 gb
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    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
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    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
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  • Operating System
    Windows 10 Pro 21H2
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JohnnyGui

Active member
Thread Starter
Local time
7:40 PM
Posts
105
OS
Windows 11 21H2

My Computer

System One

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    CPU
    i5-8600K
    Motherboard
    Gigabyte Z370 HD3
    Memory
    16GB
    Graphics Card(s)
    Geforce GTX 1070 Windforce OC
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Acer
    Screen Resolution
    1080p
    Hard Drives
    Neoforza SSD 256GB
    Case
    Azza Taurus 5000W
    Cooling
    Coolermaster Hyper 412R
    Browser
    Edge Chromium

glasskuter

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I'm talking about bluetooth drivers. The Gigabyte Z370 HD3 is not equipped with bluetooth so you had to have added in a pcie BT card. Go to its manufacturer support site and download its driver.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

JohnnyGui

Active member
Thread Starter
Local time
7:40 PM
Posts
105
OS
Windows 11 21H2
I'm talking about bluetooth drivers. The Gigabyte Z370 HD3 is not equipped with bluetooth so you had to have added in a pcie BT card. Go to its manufacturer support site and download its driver.

I wasn't using standard MS drivers but from Intel. Just tried Ubit's drivers (which are quite old) but the unidentified drivers are still there. They have something to do with the headphones.
 

My Computer

System One

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    CPU
    i5-8600K
    Motherboard
    Gigabyte Z370 HD3
    Memory
    16GB
    Graphics Card(s)
    Geforce GTX 1070 Windforce OC
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Acer
    Screen Resolution
    1080p
    Hard Drives
    Neoforza SSD 256GB
    Case
    Azza Taurus 5000W
    Cooling
    Coolermaster Hyper 412R
    Browser
    Edge Chromium
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