Solved Updating KB5015814


Rat

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I went to "www.catalog.update.microsoft.com", entered KB5015814 in "Search" box, then downloaded the specific file (4 choices given: 2 for Windows 11 and 2 for Windows 10) and installed update with no problems! Had encountered the 0x80073701 error code on several failed tries prior to this successful update.
 
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BrianInEngland

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Other users were reporting problems with this update, and also KB5015818 for 22H2. I think there's been a problem with Window Update this last week or so.
 

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TraderGary

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I successfully installed 2022-07 Cumulative Update for Windows 11 for x64-based Systems (KB5015814) on July 12 when it was offered. It has worked without incident on my hardware listed below in "My Computer".
 

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    Dell XPS 15 9510 OLED
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    11th Gen i9 -11900H
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    NVIDIA® GeForce® RTX 3050Ti
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    1 Terabyte M.2 PCIe NVMe SSD
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Rat

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It installed on my laptop running Windows 11 Pro when it was offered as well but would not install on my desktop PC. Several retries with 0x80073701 error code until I downloaded and successfully installed it from the Microsoft catalog website. Go figure?
 

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TraderGary

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Had you installed the most up-to-date BIOS on your Dell XPS 8930 desktop?
 

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    Dell XPS 15 9510 OLED
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    11th Gen i9 -11900H
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    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
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    15.6" OLED Infinity Edge Touch
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    16:10 Aspect Ratio (3456 x 2160)
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    1 Terabyte M.2 PCIe NVMe SSD
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Wisewiz

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This is all very annoying. I have tried at least 20 times over the last nine days to install KB5015814 on my fully compliant W11 Pro desktop, and have tried all of the credible suggestions I've seen here and on the Net, and the thing still won't install, which means I'm still stuck at 22000.739.

This update installed without any hiccups on my not-quite-compliant W11 Pro, and that machine updated to 22000.795 without any problems.

If anyone sees a *new* possible solution to this stubborn refusal of W11 Pro 22000.739 to accept 5015814 and update from 739 to 795, PLEASE post your solution here. If you do a Web search, you'll find that there are a GREAT MANY W11 users who can't get 5015814 to install.

(BTW, I've done an in-place twice, and the direct download of the msu three times, and troubleshooting, cleaning up, SFC and DISM and nothing kicks this thing enough to make Windows accept the installation. I will admit that I've deleted nothing from the CBS Logs folder, because I have no idea what I can and can't delete there.)

Any real, working solution will earn my undying gratitude.

Dan
 

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    11 Pro 21H2 (22000.918)
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    i5-8400 @ 2.80MHz
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    Lenovo
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    16GB DDR4 @ 2666MHz
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    Intel HD 630 Graphics onboard
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    LG E2442
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    11 Pro 21H2 (22000.318)
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    Lenovo ThinkCentre M910S SFF
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    i7-7700 @ 3.60MHz
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    Lenovo
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    16GB DDR4 @ 2400MHz
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    Intel HD 630 Graphics onboard
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Rat

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Dear Wisewiz,

Are you running Malwarebytes on your PC? If so, then I saw a thread somewhere that the guy said he had to turn off Malwarebytes in order to install this Update.

Rat
 

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Wisewiz

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Been there; done that. Killed MWB before attempting install every time I attempted install. Twice I went so far as to uninstall MWB. No effing luck.
 

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    11 Pro 21H2 (22000.918)
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    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80MHz
    Motherboard
    Lenovo
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    16GB DDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
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    Realtek HD Audio
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    LG E2442
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    1920x1080
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    2 x Samsung 870 EVO SSD
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    Lenovo SFF
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    Microsoft Wired 600
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    LogiTech M510 wireless
    Internet Speed
    Fast (for satellite!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 21H2 (22000.318)
    Computer type
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    Manufacturer/Model
    Lenovo ThinkCentre M910S SFF
    CPU
    i7-7700 @ 3.60MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2400MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
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    LG FULL HD (1920x1080@59Hz)
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    1920 x 1080
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    2 x Samsung 870 EVO SSD
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TraderGary

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Are you running any of the apps that make Windows 11 look and act like Windows 10?
 

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    Dell XPS 15 9510 OLED
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    11th Gen i9 -11900H
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    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
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Wisewiz

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Good thinking, Gary, but no, I'm not using any third-party customizers. After all these months of using the new "features," I find that I'm fairly happy with 11 (but with a lot of adjustments to the registry). Thanks for thinking about the problem, even though you haven't had it.
 

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  • OS
    11 Pro 21H2 (22000.918)
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    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    2 x Samsung 870 EVO SSD
    Case
    Lenovo SFF
    Keyboard
    Microsoft Wired 600
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for satellite!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 21H2 (22000.318)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M910S SFF
    CPU
    i7-7700 @ 3.60MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2400MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x Samsung 870 EVO SSD
    Mouse
    LogiTech M510 wireless
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    Microsoft 600 wired
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Wisewiz

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@Rat
Would you consider going back to the switch that appears for you (but for nobody else) just above your original post, and changing the control to Not Yet Solved? Too many of us are still fighting the problem. Just a thought.
 

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  • OS
    11 Pro 21H2 (22000.918)
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    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
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    1920x1080
    Hard Drives
    2 x Samsung 870 EVO SSD
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    Lenovo SFF
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    Microsoft Wired 600
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    LogiTech M510 wireless
    Internet Speed
    Fast (for satellite!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 21H2 (22000.318)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M910S SFF
    CPU
    i7-7700 @ 3.60MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2400MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x Samsung 870 EVO SSD
    Mouse
    LogiTech M510 wireless
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    Microsoft 600 wired
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TraderGary

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I just received a new update, 22000.832.
Does this new update install for you?
 

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    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
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Wisewiz

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I have a new one downloading now: 5015882. That it?

Seems to be coming in very slowly. Ten minutes to get to 5%. Hmmm.

Jumped from 5% to 75%. Ooookay.

Clipboard01.jpg
 
Last edited:

My Computers

System One System Two

  • OS
    11 Pro 21H2 (22000.918)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    2 x Samsung 870 EVO SSD
    Case
    Lenovo SFF
    Keyboard
    Microsoft Wired 600
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for satellite!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 21H2 (22000.318)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M910S SFF
    CPU
    i7-7700 @ 3.60MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2400MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x Samsung 870 EVO SSD
    Mouse
    LogiTech M510 wireless
    Keyboard
    Microsoft 600 wired
    Internet Speed
    Fast (for satellite!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender

BrianInEngland

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I have a new one downloading now: 5015882. That it?

Seems to be coming in very slowly. Ten minutes to get to 5%. Hmmm.

Jumped from 5% to 75%. Ooookay.

View attachment 34720
Another day another failed CU. MS have got a serious problem with the WU service.
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    32GB Corsair Platinum RGB 3600MHz
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 980 Pro 2TB
    Samsung 970 Pro Plus 1TB
    Samsung 970 Pro 1TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G810
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
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    Microsoft Edge

Wisewiz

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@BrianInEngland

Hey, Brian,

Does your comment just spring from empathy, or have you been unable to install 814, 882, or both?
 

My Computers

System One System Two

  • OS
    11 Pro 21H2 (22000.918)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    2 x Samsung 870 EVO SSD
    Case
    Lenovo SFF
    Keyboard
    Microsoft Wired 600
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for satellite!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 21H2 (22000.318)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M910S SFF
    CPU
    i7-7700 @ 3.60MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2400MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x Samsung 870 EVO SSD
    Mouse
    LogiTech M510 wireless
    Keyboard
    Microsoft 600 wired
    Internet Speed
    Fast (for satellite!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender

BrianInEngland

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@BrianInEngland

Hey, Brian,

Does your comment just spring from empathy, or have you been unable to install 814, 882, or both?
I'm on 22H2, kb5015818 failed, and I can't update to 22622 builds through WU either. Been an ongoing issue for a week or more. I've seen many posts on here about updates failing recently that seemed to start around July 12th. It seems a lot of people are having similar issues/errors with Windows updates
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 22H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    32GB Corsair Platinum RGB 3600MHz
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 980 Pro 2TB
    Samsung 970 Pro Plus 1TB
    Samsung 970 Pro 1TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G810
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge

x BlueRobot

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Just to note, you'll always see a number of new threads regarding an CU failing to install, since that is usually the only time when users will attempt to update their systems.

This is not because of Windows Update or Microsoft, most updates fail because there is corruption on the user's machine; often, regarding parts of the registry or the Component Store (WinSxS). Every update failure is specific to that particular machine, you can have the same update failing on different machines for very different reasons.

How do you diagnose what is causing the update to fail to install? In most cases, you need to check the CBS log and check for error messages.
 

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Wisewiz

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OK, here's what I did to beat this PITA: Got the files from UUP Dump (easier way is to get them from MS, but they aren't fully labelled as to version number on MS, while UUP Dump has all of the version numbers available, including yesterday's updated version). Waited patiently while the UUP downloader did its things. Used Rufus to put the ISO on a bootable USB flash. Hit setup.exe on the USB. Followed the standard procedure for an in-place upgrade, and this time, I chose to get all of the updates, even though @Brink suggests that this might be a possible blunder.

When I finished I had no updates needed and 832 in place. A few minor adjustments to put everything back the way I wanted it, and all was and is well.

Clipboard01.jpg

Clipboard02.jpg


If anyone needs any help with getting this done, I'll be happy to help. Either post in this thread or PM me.

Dan (relieved to have this annoying episode out of the way).
 

My Computers

System One System Two

  • OS
    11 Pro 21H2 (22000.918)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    2 x Samsung 870 EVO SSD
    Case
    Lenovo SFF
    Keyboard
    Microsoft Wired 600
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for satellite!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 21H2 (22000.318)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M910S SFF
    CPU
    i7-7700 @ 3.60MHz
    Motherboard
    Lenovo
    Memory
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rronaldson

New member
Local time
1:22 AM
Posts
6
OS
Windows 11
I went to "www.catalog.update.microsoft.com", entered KB5015814 in "Search" box, then downloaded the specific file (4 choices given: 2 for Windows 11 and 2 for Windows 10) and installed update with no problems! Had encountered the 0x80073701 error code on several failed tries prior to this successful update.
I tried this but got the same fail message 0x80073701
 

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    HP Pavilion
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Wisewiz

Speaks Ancient Geek
Power User
VIP
Local time
8:22 PM
Posts
890
Location
Ontario, Canada
OS
11 Pro 21H2 (22000.918)
Try my basic method in #18 above. If you are a newcomer to either UUP Dump or Rufus, just ask questions here as they arise. It's really quite easy, once you know what you're doing. And since the problem update is included in the updated system, the error can't recur.
 

My Computers

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  • OS
    11 Pro 21H2 (22000.918)
    Computer type
    PC/Desktop
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    Lenovo ThinkCentre M920S SFF
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    i5-8400 @ 2.80MHz
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    Lenovo
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    16GB DDR4 @ 2666MHz
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    Intel HD 630 Graphics onboard
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    LG E2442
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    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 21H2 (22000.318)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M910S SFF
    CPU
    i7-7700 @ 3.60MHz
    Motherboard
    Lenovo
    Memory
    16GB DDR4 @ 2400MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x Samsung 870 EVO SSD
    Mouse
    LogiTech M510 wireless
    Keyboard
    Microsoft 600 wired
    Internet Speed
    Fast (for satellite!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender
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